Advance Financial "work life balance" Reviews | Glassdoor.co.in

Advance Financial Employee Reviews about "work life balance"

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Employee Reviews

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  1. "Great job, bad schedule"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Advance Financial full-time (More than a year)

    Pros

    Great pay, easy job, wonderful coworkers, company paid health insurance, quarterly bonuses

    Cons

    Scheduling. There is no set schedule and makes work- life balance hard.


  2. "Great Work Invornment and Work Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Customer Service Representative in Nashville, TN (US)
    Current Employee - Online Customer Service Representative in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Company culture is great. Everyone is very welcoming and eager to help each other and our customers. My supervisors strive to help create a positive work life balance, plus the benifits are pretty nice too. Lots of opportunities to give back to the community and you even get 40 hrs a year paid time off just to volentier

    Cons

    Not much for cons; however, the job is customer service based and expect on the rare occasion to deal with people who are not happy and want to yell at you for doing your job.

  3. "New Hire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Call Agent in Nashville, TN (US)
    Current Employee - Online Call Agent in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Work/Life balance. Schedules are created to adhere to many things going on in life. The inclusiveness of new hires to many events that go on whether it be company sports or outings is awesome. Employees simply saying hi and bye to everyone at the end of shifts really does go a long way.

    Cons

    I haven't had a bad experience yet. So many good things to speak on coming from other jobs and employers. Advanced Financial has definitely been one of the best.

    Advice to Management

    Continue being positive. Giving Kudos to employees when customers are appreciative of services provided.


  4. "HIGHLY RECOMMENDED"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Verification Specialist in Nashville, TN (US)
    Current Employee - Verification Specialist in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Company has a great work life balance and a fun work environment.

    Cons

    The scheduling can be all over the place(different shifts throughout the week,nothing set). They still provide a great balance and schedule weekends and evenings fairly across the team.

    Advice to Management

    regulate shifts


  5. Helpful (1)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Really pull at straws here...they have a free on site gym

    Cons

    Health insurance is HORRIBLE. Pay and hours agreed to in interview has not been delivered. Time off options suck. No work life balance. completely unorganized company.

    Advice to Management

    Getting better insurance and stop lying in interviews just to get people in the door (here is a hint, they will still not work for you after they find out).


  6. "Works if you work it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Overnight Customer Service Representative in Cookeville, TN (US)
    Current Employee - Overnight Customer Service Representative in Cookeville, TN (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Financial full-time (More than a year)

    Pros

    3rd shift is the best for work/life balance. Fair pay. Room to grow. If your team is good, you get a work family that always has your back.

    Cons

    Tension can run high when you never close and work in close quarters. It can feel like you're always on call.

    Advice to Management

    Centralize the communication about policy updates and standard operating procedures


  7. "I have been working at Advance Financial full time (less then a year)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Nashville, TN (US)
    Current Employee - Customer Service Representative in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time

    Pros

    Very modern work environment
    Friendly and helpful management
    good pay

    Cons

    Training may be rough but understandable with a growing company
    Shared desk
    No set schedules
    May work on a holiday
    Work/life balance

    Advice to Management

    listen and apply feedback from employees

  8. "csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Advance Financial full-time

    Pros

    good management in the beginning

    Cons

    No work life balance, under staffed, always working overtime, no time and a half pay on holidays


  9. "Great Culture, fast growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor/Front Desk Agent in Knoxville, TN (US)
    Current Employee - Night Auditor/Front Desk Agent in Knoxville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (More than a year)

    Pros

    There is currently room for lateral movement, but the momentum in the northeast seems to be slowing down. The benefits are pretty great and the pay for the work is second to none in the area.
    Overnight is rough on your body, but there is a shift differential.

    Cons

    The schedules are rotational and always changing, so work/life balance is quite lacking.
    It's not a terrible issue, but communication between central offices and branches are lacking at times.

    Advice to Management

    Scheduling changes would be good.
    More transparency between the different areas of operation would also be nice.(i.e- When approving a customer for a loan, there should be a clear description of the situation that is mutually understood between approvals team and agent so we can better handle the customer's questions.)


  10. "After 30 days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Good Benefits
    Good starting pay
    Nice people
    Decent work life balance
    Easy work

    Cons

    Scheduling errors
    Far from home, wish I could work closer to home/ school.