Agoda Reviews | Glassdoor.co.in

Agoda Reviews

Updated 23 April 2019
497 reviews

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3.6
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Pros
  • "good work life balance nice people" (in 22 reviews)

  • "Multi-cultural working environment" (in 30 reviews)

Cons
  • "Work life balance is more in line with Asian companies than western companies" (in 12 reviews)

  • "The level of experience & skills by senior management is extremely low compared to other companies in the business" (in 18 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great company, local presence global reach and future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Agoda full-time

    Pros

    Great company, local presence global reach and positive future outlook

    Cons

    no negatives to really share,


  2. Helpful (2)

    "Commendable Place to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Gurgaon, Haryana
    Current Employee - Marketing Manager in Gurgaon, Haryana
    Recommends
    Positive Outlook

    I have been working at Agoda full-time (More than 5 years)

    Pros

    Work Atmosphere, liberty, helps bring-out our individuality

    Cons

    limited locations in country

    Advice to Management

    nothing much as such.

  3. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Marketing Manager in North Goa
    Former Employee - Assistant Marketing Manager in North Goa

    I worked at Agoda full-time (More than 3 years)

    Pros

    great work culture and a place where you will grow

    Cons

    should be more motivating and should have more team building activities


  4. Helpful (1)

    "Terrible experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accommodation Services Specialist in Gurgaon, Haryana
    Former Employee - Accommodation Services Specialist in Gurgaon, Haryana
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Agoda full-time (More than a year)

    Pros

    Training is good, base pay is nice, hotel discounts

    Cons

    Lots of politics, India country head has lot of ego he will not let you progress in career if you are not in his good books, senior management also incapable they are not adaptable to changes, they will never encourage young talent or good ideas, managers are not professional they will take things personally on their ego if you share constructive feedback or highlight mistakes committed by their favorite employees, outdated technology with lot of bugs, Appraisals are pathetic only 5-7 percent, during joining they will make you sign an agreement where you won't be able to join any competition company within 9 months of leaving Agoda, they will hold your bonus if you quit before March, there is no career development program, people are sitting in same position for 4-5 years so no scope of growth for junior employees, everyone is chilling and India business is suffering.

    Advice to Management

    Please focus more on India market, India is a big travel market, please hire new senior leadership as the existing people are complacent and try to retain good employees, there should be a career development plan for employees as people in India office not aware where is there career going and what is their future


  5. "Enjoy your time"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Agoda full-time

    Pros

    People from different cultures, over 40+ countries

    Cons

    Not so great managment at agoda


  6. Helpful (5)

    "constant insecurity by the boss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Manager
    Current Employee - Market Manager

    I have been working at Agoda full-time (Less than a year)

    Pros

    fast paced.
    innovative
    high IQ environment

    Cons

    bosses constantly sneak inn at your desk, they stare at your screen, if they see you talking on phone , if they are around , they will pick words from your conversation and ask whom were you talking to. Managers manager share 360 review scores and who wrote what about them, becomes difficult to work with the manager later. openly get threatened on to work closely with specific individuals and not to interact with other seniors , not a cordial environment to work inn. Biased very openly on same people getting opportunity. openly threatening of losing job. always pointing mistakes, no public appreciation. take our ideas and show others that you telling them what to do. very difficult to reach out to senior bosses as we fear they will tell immediate boss whats being reported. our boss share salary details with TL , the TL says openly i decide who gets promoted , particular TL's team has maximum raise and promotions. top boss in the destination makes other people fight with each other.. wrong actions by TL's are never confronted even if you reach out to his manager. i cant even write the country name as i dint want to lose my job

    Advice to Management

    please do find time to talk to MM's and admin's and hear them out. they are afraid of their bosses , fear doesn't drive growth


  7. Helpful (12)

    "Political institution disguised as a company offering bad salaries and even worst work environment!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I have been working at Agoda full-time (More than 3 years)

    Pros

    1) MNC feel
    2) Customer centric. They really value their customers and do anything and everything to make them happy but sadly don't have the same approach fro employees!!

    Cons

    1) Too much internal politics which is annoying as you are hardly judged on your performance and mostly on how much you butter the senior management

    2) Employee feedback is a scam as they don't take any suggestions positively and keep taunting employees instead

    3) Office space is bad as it lacks basic things Iike coffee machine and also has no employee engagement activities like rest zone, games etc. They are redoing Bangkok HQ but ignoring other locations as usual.

    4) No employee off sites or activities expect Bangkok which is the HQ. They discriminate between their offices locations.

    5) Racism all across the company as they are against people from developing countries and treat them badly. Pay them badly and don't prefer them for senior roles even though they are skilled and perform well

    6) Limited growth if you are working anywhere except Bangkok

    7) Salaries are the worst in online travel industry and they base salaries on your age and not on your skills and performance.

    8) Your ideas are never welcome in this company. One bad move and you are gone. They put you on notice.

    9) Lacks a dynamic CEO, change is needed but Priceline.com doesn't care as they are more focused on b.com

    10) No clear goal or vision. Change strategy every day

    Advice to Management

    1) Treat everyone the same and stop judging people based on their nationality, looks, gender and race

    2) Restructure your salaries and bring them at par with other companies or all good people will leave you.

    3) Start employee engagement activities in other offices and not just in Bangkok

    4) Stay focused on one thing at a time and learn from your big sister b.com

  8. Helpful (1)

    "Best Online Platform to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Gurgaon, Haryana
    Current Employee - Marketing Manager in Gurgaon, Haryana
    Recommends
    Positive Outlook

    I have been working at Agoda full-time (More than 5 years)

    Pros

    Sharing knowledge is the best.

    Cons

    Limited hierrachy in the company

    Advice to Management

    Company should open up more levels of employment to grow existing employees.


  9. "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asstt Market Manager in Gurgaon, Haryana
    Current Employee - Asstt Market Manager in Gurgaon, Haryana
    Recommends

    I have been working at Agoda full-time (More than 5 years)

    Pros

    - Independent way of work style
    - International Standard of Tools and systems.
    - Good work culture
    - Understands individual needs.

    Cons

    - Limited Salary increment
    - Not much incentive


  10. "Assistant Market Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Agoda full-time

    Pros

    Healthy Environment, Knowledgeable Team, Aspire to grow

    Cons

    Being multinational company certain limitations which restrict at certain levels to deal with local markets