Airbnb Host Reviews

Updated 30 Dec 2019

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4.1
70%
Recommend to a Friend
65%
Approve of CEO
Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
14 Ratings
  1. Helpful (15)

    "Please dont work for the India Operations. Too much company culture and lack of/ no direction."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    In-market Host Acquisition Specialist in Mumbai
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Airbnb for less than a year

    Pros

    Very few pros I can think of, apart from a very supportive group of immediate co-workers.

    Cons

    when the senior-management had stated a parameter of quality Airbnb accommodations, without knowing how much of the said accommodations exist in the market, unrealistic targets were doled out to contractors, which were very very hard to achieve. No specifics were provided in terms of quality. There was a budget provided for educating potential hosts about how to use Airbnb, but since it is supposed to be a community-oriented platform and as such, communities interact periodically, this budget was used sparingly, and barely one meetup was organised, when in fact there was a need of atleast 2 meetups a month. But such ideas were always shot down citing budgets and lack of achieving the objective. The objective which somehow changed during every planning session. The micromanagement, and the doublespeak in terms of acquiring new hosts was demotivating. It is as if the independence that was promised at the beginning of the job was not there at all. If you are a contractor here, you are going to be a contractor only.

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  2. Helpful (7)

    "Distinct lack of Airbnb culture, way too much politics. India ops done messed up."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Host Acquisition Specialist in Mumbai
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Airbnb full-time for less than a year

    Pros

    It's a cool brand to work for. The business model and the company story are very inspiring. Some benefits and a pretty flexible and chilled out job.

    Cons

    - Airbnb is a great company and a great product but the brittle company culture in India will be the end of it. - Culture trickles down and dies at the middle management levels which is a disgrace for a company that claims to take its employee happiness and culture so seriously. - Chronic micromanagement. - You're learning very few tangible skills that will can be applied to other jobs. - Don't join on contract. Period. - Looks good on the CV but not worth the struggle of reporting to managers who shouldn't be there in the first place. - Pretty superficial work.

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  3. Helpful (9)

    "Worst Company to work for, Period."

    1.0
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    In-market Host Acquisition Specialist in Mumbai
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Airbnb for less than a year

    Pros

    None Whatsoever. I tried. None Whatsoever. I tried. None Whatsoever. I tried. None Whatsoever. I tried.

    Cons

    I would run out of space typing this out but here goes. 1. No one and i mean no one has decent communication skills. Infact emails are sent out in abbreviation format. Like for is 4 and you is "u* and i could go one forever. 2. When they hire you on contract, they think they own your soul. From making WhatsApp Groups to hounding you on email with what i call terrible grammar, it's miserable to be working here. I mean why micromanage in this day and age? 3. Not only do they not think it necessary to tell you that they shall not be retaining you after your contract ends. They also do not think it common courtesy to inform you at least 15 days in advance. So much for their Ethics that they keep subscribing to. Pfft! 4. How do they expect you to be good at your job when they themselves lack the ability and understanding of how to do so? HR, i really thought you guys were smart. I mean c'mon! 5. A $100 coupon will never make up the hurt and treatment you dished out. No sum of a coupon shall do so.

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  4. "Great!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Experience Host in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb for more than a year

    Pros

    Easy to navigate app, freedom of hours.

    Cons

    Would like more bookings for sure.

  5. "Great extra income"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Freelancer - Host in Tampa, FL
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Airbnb for more than 5 years

    Pros

    Great way to make money. Most of the guests are great.

    Cons

    - Call center does not understand English very well. -If you need proof of income they are not set up to help you. -The price the app advises was extremely less than what my market was. They did not take into consideration of many things so I would have lost quite a bit of money and at times my mortgage was higher per night then what they wanted to charge.

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  6. Helpful (1)

    "Hoating"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Host in Tirana
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Airbnb part-time for more than a year

    Pros

    It is a international company,and conect with people worldwide

    Cons

    They do not help because are racist

  7. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Host in Tbilisi
    Recommends
    Positive Outlook

    I worked at Airbnb for more than a year

    Pros

    interesting, progressive, great system in this company

    Cons

    time management is big problem for this company

  8. "Decent opportunity"

    3.0
    Former Freelancer - Host 

    I worked at Airbnb

    Pros

    Good money if you have the spce

    Cons

    Airbnb not great at vetting guests

  9. "Not Bad"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Host in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Airbnb

    Pros

    Good way to learn how to handle different types of customers

    Cons

    Nothing much I can say. Depends on your preference

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  10. "Host"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Host in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb for more than 3 years

    Pros

    Excellent company, with strong customer service!

    Cons

    None really, it's a very solid company

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Found 19 reviews