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Airbnb Reviews

4.2

82% would recommend to a friend

(1891 total reviews)

CEO & Co-Founder Brian Chesky

Brian Chesky

88% approve of CEO

Ratings by category

4.4

Diversity and Inclusion

4.3

Culture and Values

4.2

Compensation and Benefits

4.1

Work/Life Balance

3.7

Senior Management

3.6

Career Opportunities

Ratings distribution

5 stars

52%

4 stars

24%

3 stars

12%

2 stars

6%

1 star

5%

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Found 1,891 of over 3T reviews

Updated 4 Dec 2023

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons
    1. 5.0
      28 Nov 2023
      Engineer
      Former Employee, less than 1 year
      Lucknow
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good and helpful for employee

      Cons

      everything is good here for employee

      1. 5.0
        11 Nov 2023
        Specialist, Trust Operations
        Current Employee, less than 1 year
        Gurgaon, Haryana
        Recommend
        CEO Approval
        Business Outlook

        Pros

        No work pressure, office culture is really good, no internal politics observed.

        Cons

        Average pay, there are other companies in the market which pay double of what's paid here for similar profile.

      2. Join the Airbnb team
        See Our Latest Jobs
        1. 3.0
          2 Nov 2023
          Resolutions Specialist
          Former Employee, more than 1 year
          Gurgaon, Haryana
          Recommend
          CEO Approval
          Business Outlook

          Pros

          - Travel working environment - Pay and incentives - Regular growth

          Cons

          Teams change regularly Ideas to improve looked down upon Sr. management politics

          1. 1.0
            3 Nov 2023
            Executive
            Former Employee, more than 1 year
            New Delhi
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Not even a single word for praising

            Cons

            No work life balance No feedback’s No meetings Monotonous work

            1
            1. 5.0
              11 Oct 2023
              Quality Insights Analyst
              Former Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Great perks and cordial woking environment

              Cons

              Monthy recognition and rewards could be introduced

              1. 5.0
                12 Oct 2023
                Data Analyst
                Current Employee, more than 1 year
                Gurgaon, Haryana
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Everything here is very amazing

                Cons

                Nothing here is bad at all

                1. 4.0
                  8 Oct 2023
                  Anonymous Employee
                  Former Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  All the things are nice

                  Cons

                  Only thing I think there is no equality with ACC india

                  1. 4.0
                    13 Sept 2023
                    Customer Service Specialist
                    Current Employee, more than 1 year
                    Gurgaon, Haryana
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Work from home lifetime, airbnb credits

                    Cons

                    Immediate management, slow to react,

                    1. 5.0
                      21 Aug 2023
                      WFM Analyst
                      Current Employee, more than 1 year
                      Gurgaon, Haryana
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Good Pay grade, Offers free meal highest quality free cab work from home allowance airbnb credits for stays sufficient staffing at all times

                      Cons

                      growth in certain areas are limited due to limited teams

                      1. 5.0
                        1 Aug 2023
                        Payment Associate
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        You get to learn a lot of new things here! Culture, ambiance & perks are really amazing! They never go wrong with their events! You will get great chance to empower you career.

                        Cons

                        Shift timings can be bit disturbing sometimes as we are in 24*7 business industry & have to work as per business needs.

                      Viewing 1 - 10 of 1,891 Reviews
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                      Airbnb Reviews FAQs

                      Airbnb has an overall rating of 4.2 out of 5, based on over 2,521 reviews left anonymously by employees. 82% of employees would recommend working at Airbnb to a friend and 76% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has decreased by -1% over the last 12 months.

                      82% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Airbnb 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.6 for career opportunities.

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                      Glassdoor has 2,521 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.