Alaska Airlines Reviews

Updated 23 Sep 2020

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3.7
72%
Recommend to a Friend
84%
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
337 Ratings
Pros
Cons
  • "Low pay, outdated culture, poor leadership(in 35 reviews)

  • "Work life balance sometimes is always the best(in 19 reviews)

More Pros and Cons
  1. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time

    Pros

    Family atmosphere and friendly faces

    Cons

    Shift work, includes late nights

  2. "Would recommend above all the other airlines"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Aircraft Mechanic, A&P in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for more than 5 years

    Pros

    Small company, more relaxed environment

    Cons

    Union BS. West coast work location

    Continue reading

  3. "Awesome Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - GSA and Customer Service 
    Recommends
    Approves of CEO

    I have been working at Alaska Airlines full-time

    Pros

    Free flights Great friends Fast pace environment Fun job

    Cons

    Overworked Little appreciation Lack of communication

  4. "Good airline"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Alaska Airlines full-time

    Pros

    the people and flight benefits

    Cons

    leadership feels out of touch, lack of communication between divisions, only focused on bottom-line and not people like it used to be, well below market compensation for Seattle area

  5. COVID-19

    "good job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines part-time for more than 10 years

    Pros

    flight benefits are pretty good

    Cons

    unpredictable travel industry, Covid, politics

  6. COVID-19

    "Laid off due to pandemic."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Aircraft Mechanic in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time for less than a year

    Pros

    Benefits and great atmosphere to work

    Cons

    No negative things to say.

  7. "Good Benefits Limited Opportunity"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in South Seattle, WA

    I have been working at Alaska Airlines full-time for more than 5 years

    Pros

    Free air travel for family on space available basis Good work life balance in IT

    Cons

    Not much opportunity for growth Promotions are rare

  8. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time for less than a year

    Pros

    loved the company! i highly recommend to stay if u ever get the opportunity to work for Alaska Airlines!

    Cons

    n/a. i don’t think there are any cons, besides the 3 and 4 am shifts

  9. "Flight Attendant Salary"

    5.0
    Current Employee - Flight Attendant in Seattle, WA

    I have been working at Alaska Airlines full-time

    Pros

    Flexible schedule, Fun work atmosphere

    Cons

    Work Holidays, Gone from home

  10. "Good Benefits"

    3.0
    Current Employee - Customer Service Agent in Los Angeles, CA

    I have been working at Alaska Airlines full-time

    Pros

    Good Benefits and work group is unionized

    Cons

    Management and supervisors are not all on the same page

Found 595 reviews