American Airlines "flight benefits" Reviews | Glassdoor.co.in

American Airlines Employee Reviews about "flight benefits"

Updated 6 Feb 2020

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3.7
71%
Recommend to a Friend
56%
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
1,126 Ratings
Pros
Cons
  • "Fairly long hours, but worth the effort(in 79 reviews)

  • "Company oversells flights, passengers get mad and scream at us(in 53 reviews)

More Pros and Cons

Reviews about "flight benefits"

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  1. "Amazing place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines

    Pros

    - Flight benefits - Good working hours - Free events

    Cons

    - No return offer (despite good review)

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    American Airlines2017-06-20
  2. Helpful (2)

    "Stay away from aadvantage!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time for more than 3 years

    Pros

    American is a great place to work. It’s not an easy company to get into. A lot of us came in at entry level positions and worked our way into happier spaces. Flight benefits are awesome, the culture in MOST departments is very warm and inclusive.

    Cons

    American is a great place to work. It’s not an easy company to get into. A lot of use came in at entry level positions. Customer Inclusion and Loyalty group is often hiring aadvantage reps. Literally apply for ANYTHING else. The department is woefully unorganized. They pay in crap for what you deal with & they absolutely have no interest in supporting you. It’s definitely sink or swim. It’s the only group that forces you to stay with them if they give you a raise. And the cherry on top, the director of the call center has no call center experience. It’s pretty gross.

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    American Airlines2020-01-30
  3. "Reservations Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Computer Draftsman/Designer in Winston-Salem, NC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time for more than 8 years

    Pros

    Flexible schedules, flight benefits, 4 weeks paid vacation starting day one.

    Cons

    Mandatory overtime, your schedules are seniority based. It can take years to gain seniority because we only hire every few years.

    American Airlines2020-01-24
  4. "Eh.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Airlines part-time for more than a year

    Pros

    The flight benefits, extra time off and ability to work as little or much as needed is very nice. Part time agents still get health insurance as well.

    Cons

    The pay isn't great. It's almost as though they don't realize they have ADULTS working for them that have ADULT responsibilities.

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    American Airlines2020-02-07
  5. "Flight attendant"

    StarStarStarStarStar
    Current Employee - Agfdas G 

    I have been working at American Airlines full-time

    Pros

    Flight benefits are the best part

    Cons

    Management doesn’t help too much

    American Airlines2020-01-22
  6. "Interviewing Stage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant 
    Recommends
    Approves of CEO

    I have been working at American Airlines full-time for less than a year

    Pros

    flight benefits' employee friendly family free flights

    Cons

    I think the reserve system might be the hardest.

    American Airlines2020-01-09
  7. "Okay if you can drown out gossip"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Workforce Management Analyst in Fort Worth, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Airlines full-time for more than 5 years

    Pros

    Health Insurance. Near airport. Flight benefits

    Cons

    24hrs. Schedule goes off seniority. And the current management staff has 10yrs plus of seniority so good luck with getting schedule you like.... Coworker Gossip is non stop

    American Airlines2020-01-06
  8. Helpful (1)

    "Just Save Yourself the Headache and Work Somewhere Else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Planner in America, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time for more than 3 years

    Pros

    Flight benefits and Pay, but at a high mental and emotional cost

    Cons

    Literally everything else. Supervisors have no backbones because if they dont fall in line as management Yes Men, they are shown the door. You will do the job of 3 people even if you are Union, due to ALL job descriptions including "And other tasks as assigned". There is complete confusion and dischord surrounding how the 2 maintenance unions, accreted people and management work together.

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    American Airlines2020-01-16
  9. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than 5 years

    Pros

    Great place to work. Great flight benefits.

    Cons

    No cons that I can think.

    American Airlines2019-12-26
  10. Helpful (1)

    "Management doesn't follow what they preach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than 3 years

    Pros

    Health insurance, 401K plan, flight benefits

    Cons

    Doesn't pay employees equally. The longer am employee has been employed, the less they make. Lack of work/life balance. You are expected to work till you drop dead. There's diversity on paper, but no inclusion. Toxic middle management who lacks empathy. Senior and executive management doesn't intervene. HR works with management to discredit employees to hide workplace harassment and bullying. If management doesn't like you, they will torture you.

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    American Airlines2020-01-25

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