American Marketing Association Reviews

Hello! As the AMA's Global Support Center doesn't have a Vice President of Website Development, I presume you are working for one of our chapters. We are so thrilled that you are enjoying hands on experience and seeing the fruits of your labor. We hope that you continue your AMA experience in our chapters!

Thank you for being a member of the American Marketing Association (AMA) chapter! We are grateful for your participation in your local Collegiate Chapter. We hope that you continue on your path as a Marketer with what you've learned.

Thank you so much for your feedback. We are glad to see that some items we work so hard to implement listed in your Pros list!

Thank you for taking the time to write a review, and sorry to hear that you did not have a positive experience at the AMA. There are many things that you note and it’s difficult to address them all in this format, so I will do my best to provide some fact-driven insight on a few key points. - No budget for promotions or hires. Things were definitely tight during the pandemic, which was a very trying time for our organization and many others. In the past year we have emerged and are rebuilding as a stronger organization than before. In February we approved 8 new hires to add to the team, and in June approved 9 more. This adds up to a 28% increase in staff. Internal mobility is a priority for us. Over the past two years we have promoted 23 people or 38% of staff. On our current Leadership Team of 17 people, 11 or 65% have been promoted from within. - Massive bonuses. In FY18 the AMA had our best year on record for operating income. The financial benefits of this were shared with everyone across the organization, leadership and staff alike, as we all worked hard together to create this positive result. We had a very good year financially in FY22 and are planning to share the benefits again. - Well-being and work life balance. This is a priority for the AMA, as shown in some of our policies like fully remote work (flexibility to work from wherever you choose with no requirement to come into an office), and flex Fridays (no internal meetings on Friday afternoons to create the freedom to catch up, take time off, focus on professional development, or whatever you need). The AMA is a large, complex, and wonderful community who we place a high value on serving. That can be stressful and demanding at times, which is a challenge to work/life balance. Our goal is to have policies that accommodate flexibility to balance these needs, and to work with each person to achieve that. - No cost of living increases. This is accurate. We are a performance-based culture and give out merit increases and promotions to reward goal achievement and excellent performance. We review this in an always-on fashion and in a structured way 2X per year. - Technology is limited because of lack of budget. The AMA has invested significantly in updating and evolving our tech platforms, and will continue to do so. In FY19 we implemented a full tech-stack rebuild to move to modern platforms. Now that we are out from under the cloud of the pandemic, we have a bold plan to continue investing to build the AMA of the future. Our FY23 plan contains significant investment in technology. - Former CEO. You have made some very serious and hurtful accusations against a person who has been gone from our organization for nearly a year now and does not have an opportunity to respond in this forum. I will suffice it to say two things: (1) While no one is perfect, the person you describe would have been fired immediately, and would not have served a seven-year tenure as CEO with many successes achieved by our organization during that time, and (2) This is not at all how I am leading the organization currently as Acting CEO. We strive for a culture of transparency, collaboration, focused work on the mission of the AMA, and mutual success. The experience that you recount is not at all what we want for AMA employees. It is my sincere hope and desire that this experience is not characteristic, and hopefully the fact-based information I’ve added above will be helpful to you and other readers of the AMA Glassdoor page in attaining a more full understanding of our organization. We are continuously working on improving as an organization and appreciate any and all constructive feedback. Jeremy Van Ek Chief Operating Officer and Acting CEO

Thank you for taking time out of your day to provide your feedback. We are glad that you find the "you do you" remote policy a pro and we could not agree more. While the pandemic forced our hand, we listened to our employees and took their feedback to heart to make it a permanent shift. This change in 2020 has enabled us to hire folks in 14 different states (and counting!) and has changed the dynamic and DNA of the AMA for the better. Regarding your concern of an emphasis on profit, while we are a non-profit organization, we still want to ensure that we are profitable enough to provide competitive salaries to our teams and extensive offerings to our members. to ensure a customer lifetime value for them. We're grateful that you took the time to post this and are glad you are on the team!

Thanks so much for sharing feedback on our interview process! Here at the AMA, we’re lucky to have an HR team that helps us all delivers excellence at every step of the hiring process, and we’re thrilled that your employment at the AMA has started off on an excellent foot. Welcome to the team!”

Thank you for taking the time to share your experiences and insights about the AMA. The AMA exists to build the essential community for marketers, so I’m thrilled to see this idea highlighted in your post. As you also mention, despite the challenges the pandemic has brought on, the AMA has continued to thrive as an organization and remain in a solid financial position. I am proud to be a part of a performance-driven organization that is constantly changing and evolving based on the needs of our members and the state of our marketplace. Every member of our team prides themselves in adopting a growth mindset as we seek to continually improve our business. Thank you for your advice to management – we will continue to listen to the best of our ability. The Senior Leadership Team operates as a collaborative unit that is committed to driving success across the organization. We are always open to feedback, suggestions, and radical candor on how we can support the business better, and we’re glad that we have colleagues like you who are willing to continue sharing your insights on the best way to do so. Julie Schnidman VP, Alliances

Thank you for being a member of the American Marketing Association (AMA)! We are grateful for your participation in a Chapter and are so glad to hear you have had such a great experience to upskill and network.

Hello and thank you for your feedback for us (and apologies for the delay in response). We are glad to hear that you appreciated the work life balance and our benefits. We're sorry you didn't feel as though you had space for creativity with us though. If there is any additional feedback, please don't hesitate to reach out!

Glad to hear that you are having a good experience at the AMA, and thanks for sharing your thoughts here. It has certainly been a difficult past year, and we’re doing our best to manage through it while building the essential community for marketers. The pandemic has been a time of change, and it’s good to hear that you see the positive benefits of some of those changes. Together, we will create a better future for the AMA. Jeremy Van Ek Chief Operating Officer