AppFolio Reviews

Updated 2 Mar 2021

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4.6
93%
Recommend to a Friend
97%
Approve of CEO
AppFolio President and CEO Jason Randall
Jason Randall
311 Ratings
Pros
Cons
  • "The view out of the window from the Dallas office isn't as pretty as the Santa Barbara office(in 36 reviews)

  • "Salaries are on the lower end for the Customer Success team members(in 16 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    COVID-19
    Helpful (3)

    "5 Stars"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Development Manager in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than 5 years

    Pros

    I honestly can't say how grateful I am to be a part of AppFolio. This is a company that exemplifies greatness. I've been with AppFolio 5 years. In that time I've seen a lot of changes. The company has grown, overcome and adapted to challenges, innovated, and built on its success year after year - all the while, keeping the employees and the customers in the forefront. During Covid, while the entire company is having to work from home, AppFolio has gone above and beyond to make the transition as seamless as possible, dedicated more resources to support employees' mental wellness and developed products and processes to allow employees and our customers to adapt to the situation. The founders of AppFolio, the leadership and my colleagues inspire me daily. I'm proud to work for such an amazing organization.

    Cons

    I don't know if there is a company out there that can be everything to everyone. That being said, the pros heavily outweigh the cons. So much so that there is nothing that I would like to call out here as a con.

    Continue reading

    AppFolio Response

    August 10, 2020CMO

    I'm grateful to be part of AppFolio too - we are all adapting to these new challenges together. Thank you for taking the time to share your perspective.

  2. "best company culture I've experience and great leadership"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than a year

    Pros

    -good pay -good people / leadership team -management makes it as easy as possible to work from home - they've been extremely flexible and understanding -Sales org atmosphere is very positive, supportive, and encouraging

    Cons

    can't think of any cons


  3. "Great program to prep for sales"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than 3 years

    Pros

    AppFolio has a high bar for it's BDRs and Sales reps. The training here pushes you sell consultatively.

    Cons

    Everyone won't make it to sales here. Not enough positions, unfortunately

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  4. "CULTURE is phenomenal"

    5.0
    Current Employee - IT Project Manager in Dallas, TX

    I have been working at AppFolio full-time for more than a year

    Pros

    The People Make it the best place to work!

    Cons

    Pay is not competitive with the market.

  5. "Great work/life balance & lots of support"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than a year

    Pros

    Management is great and lots of support from everyone in the company.

    Cons

    Saying WFH indefinitely is not an option due to the impact it would have on company culture - the culture seems to be intact while we're WFH so why not?

    Continue reading
  6. "Great company to start your career"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than 3 years

    Pros

    Good place to start off your career

    Cons

    Not much benefit beside your salary

  7. Helpful (1)

    "Love this place!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than 3 years

    Pros

    You feel like you're making a difference in your customer's lives! It's a joy to come to work and be surrounded by others who are passionate about what they do.

    Cons

    Nothing aside that pay could be better.

  8. "Amazing Company and People"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Website Production Specialist in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AppFolio full-time for more than a year

    Pros

    Everything about AppFolio is awesome. I look back on my experience there so fondly, specifically because of the people who worked there.

    Cons

    Every company has its leadership drama, and AppFolio is no excuse.

    Continue reading
  9. "CCR"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CCR II 

    I worked at AppFolio full-time

    Pros

    Pretty good up beat place I would say

    Cons

    Not very many cons good place

  10. "Pretty Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than a year

    Pros

    - You get every other Friday to work on personal development, you can work on any project outside your normal work that will help the company or may help you. - Hack days twice a year - Good work culture - Free stuff - Good mentorship, you learn a lot - Interesting projects to work on

    Cons

    - Not a lot of referral bonus - Don't give as many free shirts as I would like

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