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AppFolio

AppFolio

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AppFolio Reviews

Updated 5 Jun 2023

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Found 918 of over 972 reviews
4.3
86% Recommend to a Friend
AppFolio President and CEO Shane Trigg
92% Approve of CEO

Found 918 of over 972 reviews

4.3
86%
Recommend to a Friend
92%
Approve of CEO
AppFolio President and CEO Shane Trigg
Shane Trigg
495 Ratings
Pros
  • "Appfolio offers a great work / life balance(in 92 reviews)

  • "There is a great sense of company culture, even when working remote(in 72 reviews)

  • Cons
  • "Could have better snacks in the Santa Barbara office(in 38 reviews)

  • "Santa Barbara is beautiful with a high cost of living(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Still a great place to work in 2023

      2 Mar 2023 - Senior Director in Santa Barbara, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Resilient through the current economic downturn and unlike many tech companies, continues to grow and invest in its team. It is nice, and rare, to see a company align its values (“great people make a great company”) and actions this way. 2. Energizing new CEO

      Cons

      No formal mentor or rotational program for emerging leaders yet

      Continue reading
      2 people found this review helpful
    2. 5.0
      Current Employee

      Great place.

      11 May 2022 - Business Development Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flex hours, benefits, company culture.

      Cons

      Niche market and average pay.

      1 person found this review helpful
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    4. 5.0
      Current Employee, more than 3 years

      A company that lives up to its values

      12 Apr 2023 - Anonymous Employee in Santa Barbara, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The recent executive leadership change has been a breath of fresh air, refocusing on what is important to the business and its employees. The culture has been awaken with the recognition & acknowledgment of our teams being stronger together. AppFolio's recent market adjustment for all positions was overdue, but another example of the company living up to its values: Great People make a Great Company.

      Cons

      The only area I feel that is an example of over pivoting is when it comes to certain areas of the business and DEI. While this topic is important, it appears to be the first thing that is looked at when any decision is made, only to produce the opposite effect as it excludes or under represents, in certain cases, the majority of the company.

      Continue reading
      Be the first to find this review helpful
    5. 5.0
      Current Employee, more than 3 years

      What a great place to work!

      11 Apr 2023 - HR Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I've been at AppFolio for over 4 years, and the longer I am here, the more grateful I am for being a part of this company. Some pros are:   - We're growing, and there is a real focus on YOUR growth as an employee - We're rockstars in our industry - it's cool to work somewhere that customers love you and other companies are scared of you (in a good way) - We reward high performers, and empower great employees to do great work - It's fun! I work with amazing people who are good at what they do, which makes my job really fun. I would highly recommend AppFolio to anyone I knew who is interested in doing fast-paced, meaningful, challenging, interesting work.

      Cons

      We're working out the kinks in providing n excellent experience for ALL employees, wherever you are. But we ARE working on this and I think that focus is super important and it will improve quickly.

      Continue reading
      Be the first to find this review helpful
    6. 5.0
      Current Employee, less than 1 year

      Not your average sales job

      11 Apr 2023 - SMB Account Executive in Richardson, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I've been at Appfolio since late Nov 2022 and I can not be happier to work for Appfolio, Thye put their employees and customers first, there's transparency throughout the business and there are always ppl here to help you especially if you just ask. I do not mean to sound overall positive but its just the truth if you have worked at a crappy sales company Appfolio will almost feel like a vacation while you are at work, and that's primarily because of the culture, the work environment, and even the approach they'll use to train you here. Overall its a great company and I see myself here for the long haul

      Cons

      There are minor cons in various segments but I will speak to SMB sales only, I wish we had more partnership deals that allowed us to properly game plan with our BDR'S but other than that the company is great.

      Continue reading
      2 people found this review helpful
    7. 5.0
      Current Employee, more than 1 year

      GREAT COMPANY

      5 Jun 2023 - Business Development Representative in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture Great pay Great benefits

      Cons

      Very structured Very goal oriented

      Be the first to find this review helpful
    8. 5.0
      Current Employee

      Extraordinary at every corner

      18 May 2023 - Sr Director, Creative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone is trusted to show up and perform without a question or doubt. I get to work with great people who have zero ego. We're all working towards the same thing: open doors for our customers and unlock their potential.

      Cons

      More recognition - AppFolio is something different in the best way possible. It's hard to list a true "con" - if anything, more people need to know about AppFolio to experience this type of culture that is extremely hard to describe.

      Be the first to find this review helpful
    9. 5.0
      Current Employee

      Great company to work for

      2 Jun 2023 - Software Engineer II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are bright and very kind.

      Cons

      Lots of recent changes in leadership leave the employees a bit uneasy.

      Be the first to find this review helpful
    10. 5.0
      Current Employee, more than 1 year

      Great Place to Work

      9 May 2023 - HR Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great Benefit Cost - The Standard benefits you see at most companies, but cost is slightly favorable towards the employee - PTO - 21 Days of PTO - Remote Friendly - Great collaborative mindset in which many departments work together to accomplish goals. - Huge career growth opportunities, they love to promote from within.

      Cons

      Still growing so standard growing pains of a small company (Organization, optimization efforts, ensuring all decisions are scalable).

      Continue reading
      Be the first to find this review helpful
    11. 1.0
      Former Employee, more than 1 year

      Avoid at all costs

      5 Jan 2023 - Salesforce Administrator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None readily come to mind outside of really enjoying working with some of my teammates. I genuinely tried to think of more but couldn't.

      Cons

      Most unprofessional middle management I have ever experienced. Management treats direct reports like adversaries. Speaks down and aggressively to employees, especially women. Cannot perform basic administrative functions required of role. Be prepared for the expectation that you will have to remind management of pre-approved time off at several instances before leaving. Team culture is distrustful. Hours are tracked. Not remote-work friendly. Frequent pressure to come into the office for employees. There is an expectation that you post in slack when you leave your desk for more than 10 minutes. Complete lack of transparency into the company's finances. My annual review/raise was set in November. They pushed this to January due to an initiative where they wanted everyone's reviews to take place in the same month. This has now been pushed to March for all employees. No talk of back paying this compensation. Pay and overall compensation is not competitive at all. No annual bonus. Minimal PTO that is often policed by management. Complete lack of well-defined, efficient process and suggestions for improvement are met with hostility. Severe lack of setting clear expectations. This is a big red flag because this allows management to constantly move the goal posts no matter how hard you try. Metrics that track productivity that are in effect do not accurately reflect work being done at all. Again, suggestions for improvement ignored and/or met with hostility. Upward mobility limited. Run don't walk. The market is hot for admins and I had no issue finding much better employment.

      Continue reading
      11 people found this review helpful
    Viewing 1 - 10 of 918 Reviews
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    AppFolio Reviews FAQs

    AppFolio has an overall rating of 4.3 out of 5, based on over 972 reviews left anonymously by employees. 86% of employees would recommend working at AppFolio to a friend and 82% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 2% over the last 12 months.

    86% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated AppFolio 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.

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    Glassdoor has 972 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.