AppFolio Reviews

Pros

1. Resilient through the current economic downturn and unlike many tech companies, continues to grow and invest in its team. It is nice, and rare, to see a company align its values (“great people make a great company”) and actions this way. 2. Energizing new CEO

Cons

No formal mentor or rotational program for emerging leaders yet

Pros

Flex hours, benefits, company culture.

Cons

Niche market and average pay.

Pros

The recent executive leadership change has been a breath of fresh air, refocusing on what is important to the business and its employees. The culture has been awaken with the recognition & acknowledgment of our teams being stronger together. AppFolio's recent market adjustment for all positions was overdue, but another example of the company living up to its values: Great People make a Great Company.

Cons

The only area I feel that is an example of over pivoting is when it comes to certain areas of the business and DEI. While this topic is important, it appears to be the first thing that is looked at when any decision is made, only to produce the opposite effect as it excludes or under represents, in certain cases, the majority of the company.

Pros

I've been at AppFolio for over 4 years, and the longer I am here, the more grateful I am for being a part of this company. Some pros are:   - We're growing, and there is a real focus on YOUR growth as an employee - We're rockstars in our industry - it's cool to work somewhere that customers love you and other companies are scared of you (in a good way) - We reward high performers, and empower great employees to do great work - It's fun! I work with amazing people who are good at what they do, which makes my job really fun. I would highly recommend AppFolio to anyone I knew who is interested in doing fast-paced, meaningful, challenging, interesting work.

Cons

We're working out the kinks in providing n excellent experience for ALL employees, wherever you are. But we ARE working on this and I think that focus is super important and it will improve quickly.

Pros

I've been at Appfolio since late Nov 2022 and I can not be happier to work for Appfolio, Thye put their employees and customers first, there's transparency throughout the business and there are always ppl here to help you especially if you just ask. I do not mean to sound overall positive but its just the truth if you have worked at a crappy sales company Appfolio will almost feel like a vacation while you are at work, and that's primarily because of the culture, the work environment, and even the approach they'll use to train you here. Overall its a great company and I see myself here for the long haul

Cons

There are minor cons in various segments but I will speak to SMB sales only, I wish we had more partnership deals that allowed us to properly game plan with our BDR'S but other than that the company is great.

Pros

Great culture Great pay Great benefits

Cons

Very structured Very goal oriented

Pros

Everyone is trusted to show up and perform without a question or doubt. I get to work with great people who have zero ego. We're all working towards the same thing: open doors for our customers and unlock their potential.

Cons

More recognition - AppFolio is something different in the best way possible. It's hard to list a true "con" - if anything, more people need to know about AppFolio to experience this type of culture that is extremely hard to describe.

Pros

The people are bright and very kind.

Cons

Lots of recent changes in leadership leave the employees a bit uneasy.

Pros

- Great Benefit Cost - The Standard benefits you see at most companies, but cost is slightly favorable towards the employee - PTO - 21 Days of PTO - Remote Friendly - Great collaborative mindset in which many departments work together to accomplish goals. - Huge career growth opportunities, they love to promote from within.

Cons

Still growing so standard growing pains of a small company (Organization, optimization efforts, ensuring all decisions are scalable).

Pros

None readily come to mind outside of really enjoying working with some of my teammates. I genuinely tried to think of more but couldn't.

Cons

Most unprofessional middle management I have ever experienced. Management treats direct reports like adversaries. Speaks down and aggressively to employees, especially women. Cannot perform basic administrative functions required of role. Be prepared for the expectation that you will have to remind management of pre-approved time off at several instances before leaving. Team culture is distrustful. Hours are tracked. Not remote-work friendly. Frequent pressure to come into the office for employees. There is an expectation that you post in slack when you leave your desk for more than 10 minutes. Complete lack of transparency into the company's finances. My annual review/raise was set in November. They pushed this to January due to an initiative where they wanted everyone's reviews to take place in the same month. This has now been pushed to March for all employees. No talk of back paying this compensation. Pay and overall compensation is not competitive at all. No annual bonus. Minimal PTO that is often policed by management. Complete lack of well-defined, efficient process and suggestions for improvement are met with hostility. Severe lack of setting clear expectations. This is a big red flag because this allows management to constantly move the goal posts no matter how hard you try. Metrics that track productivity that are in effect do not accurately reflect work being done at all. Again, suggestions for improvement ignored and/or met with hostility. Upward mobility limited. Run don't walk. The market is hot for admins and I had no issue finding much better employment.