Auto Club of Southern California Reviews

Updated 25 Feb 2021

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2.4
29%
Recommend to a Friend
37%
Approve of CEO
Auto Club of Southern California President and CEO  John F. Boyle
John F. Boyle
146 Ratings
Pros
  • "good earning potential, good benefits(in 53 reviews)

  • "Lots of opportunity to make a good living, great benefits, management will help you succeed if you put the effort in(in 47 reviews)

Cons
  • "Upper management disconnected with frontline employees(in 60 reviews)

  • "Micro-managed to death, Old Fashioned management, Work-life balance is a joke(in 39 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Helpful (1)

    "Great People, Arcane Rules"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Editor in Costa Mesa, CA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Auto Club of Southern California full-time for more than 3 years

    Pros

    Employees there are good, hardworking, and intelligent people.

    Cons

    The culture is stuck in the 1950s, from dress codes, to clocking-in, etc.

  2. Helpful (1)

    "Great place for stability but not a lot of growth and they pay below industry standard"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Arcadia, CA
    Recommends

    I worked at Auto Club of Southern California full-time for more than 3 years

    Pros

    Great benefits , match 401k , sick time . The team culture is great

    Cons

    Hard to promote. There are a lot of boomers who wont retire. Once they do its a lot of folks gunning for the same role. Only opportunity to advance is to move to Texas or Missouri.


  3. "Could be better"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Consultant in Costa Mesa, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Auto Club of Southern California full-time for more than 10 years

    Pros

    Good team of people to work with

    Cons

    Need a reasonable work from home policy

  4. "Great"

    5.0
    Former Employee - Manager 

    I worked at Auto Club of Southern California full-time

    Pros

    Great place to work at

    Cons

    None that I can think of

  5. COVID-19
    Helpful (2)

    "Could be worse"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Auto Club of Southern California full-time for more than 10 years

    Pros

    Good benefits. They have gotten better at considering employee needs, although there is always room for improvement. I enjoy my colleagues and immediate management but that might not be true for others in different parts of the company. While I'll admit they have done their best to retain all staff during COVID, some other decisions being made about working in the office are head-scratchers.

    Cons

    Old-fashioned management appears to have trust issues with staff who work at home during COVID even with departments that have a proven track record of accomplishment.

    Continue reading
  6. "Good Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Associate in Santa Clarita, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Club of Southern California full-time

    Pros

    Good 401k program and insurance benefits

    Cons

    hard to move up or around to other positions

  7. "Traditional, but surprisingly agile"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Information Systems Architect 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Auto Club of Southern California full-time for more than 3 years

    Pros

    Stable work environment, no major reorganizations or moonshot projects. Good benefits.

    Cons

    People stay in their roles for ages, paternalistic culture, compensation not competitive.

  8. "Listen to employees"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriter 

    I have been working at Auto Club of Southern California full-time for more than 3 years

    Pros

    Co workers Willing to help if you have questions Love my manager

    Cons

    Agents not taking responsibility for their actions Don’t listen to employees Old culture

  9. Helpful (2)

    "Don't even try it"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer II in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Auto Club of Southern California full-time

    Pros

    None, nil, nothing, nada. zip.

    Cons

    bad management, bad leaders, horrible working conditions

    Continue reading
  10. "Great place to work if you have a good team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Representative in Costa Mesa, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Auto Club of Southern California full-time

    Pros

    flexible schedule, management support, option to work holidays for double pay

    Cons

    Pay not as competitive as other insurance companies

Viewing 1 - 10 of 768 English Reviews

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