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Autosoft Customer Service Representative Reviews
Updated 28 Feb 2022
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Found 5 of over 152 reviews
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Bryce Veon
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- 3.02 May 2021Customer Service RepresentativeCurrent Employee, more than 5 yearsMercer, PA
Pros
The work is satisfying. Most of the people there are great.
Cons
The veteran employees, including managers are bringing the scene down. They are complacent and stagnant. They have no passion. The newer employees would love to drive change, but pushback from those stuck in their ways is hard to overcome. There is no reward for good work. Two years and only one small raise that not everybody received. Barely a cost of living increase. So many of us had vacation time cut by new policies. And taking time off is not easily done. We all went to WFH and had costs because of it. In the office we had two computer screens given to us. We were expected to do the same work on one small laptop screen. We have all adapted and overcome, you could even say excelled; but no reward from management.
13 - 5.028 Feb 2022Customer Service RepresentativeCurrent Employee, more than 3 yearsWest Middlesex, PA
Pros
*Flexible work schedule *Good benefits *Always someone who knows the answer
Cons
*Could improve in communications between departments
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