BSI Group Test Engineer Reviews

Updated 21 Feb 2018

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1.0
0%
Recommend to a Friend
35%
Approve of CEO
BSI Group Chief Executive and Board Member Howard Kerr
Howard Kerr
4 Ratings
  1. Helpful (14)

    "One of the worst places i ever worked ..career killer"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Test Engineer in Loughborough, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BSI Group full-time for less than a year

    Pros

    Nothing i can think off

    Cons

    worst middle management i have ever seen, outdated equipment, really poor staff retention, too much politics especially by middle management in the expense of test engineers, not much training that you could improve your career and too much micro management without any help so you can't improve either way... after you go through all the suffering not much salary increase.

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  2. Helpful (23)

    "1 star rating just isn't low enough"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Test Engineer in Loughborough, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at BSI Group

    Pros

    Flexi-hours, ok benefits, good location, and that really is just about all i can say is good about the place

    Cons

    Well where do i start?? If you have read any previous reviews about this then you're probably in the loop already. Disgustingly below average salary for the type of job we do. The salary advertised is not what you actually get and still far and away below industry standard, and the constant lie we keep being fed about "we're going to be doing a pay review" just isn't cutting it I'm afraid. "Test engineer" job title is not what i would call it, yes there is a big element of being a test engineer but more accurately we are project managers, working with old useless equipment that just isn't up to the job, vastly unrealistic deadlines and hours on jobs, an extremely bad attitude towards engineers. We get told to raise issues and make aware when things are not right but when we do we just get ignored and then blamed for not doing anything about it. The responsibilities on us having to set projects up, initiate the contact with the client, resolve a whole manner of issues that are nothing to do with testing, the amount of admin work put onto us and the expectation of having to effectively run the business doing a vast amount of tasks that are outside of our role and not even remotely our responsibility is just ridiculous, yet we are still expected to get jobs done within the aforementioned insanely unrealistic timescales of which are handed to us. Yet we still have to fight on and get these things done with no support or incentive to do so. Management is a massive issue, as in there doesn't seem to be any. I mean there are people with the title of manager but as to whether they manage as opposed to just drinking tea and eating biscuits whilst trying to figure out why its going wrong at the same time as showing no interest until a job goes over the minimalistic hours assigned to it. This issues rise all the way through the ranks, lower level management through to ever fleeting presence of their managers. One of the main issues is that the ethos revolves around making as much money as possible, i know this is a business and that is the main driving point behind a business, but they just sell sell sell, tell the client everything they want to hear, mainly lies, take the money and dump the absolute mess of a project on the engineers and forget about it. And if we even dare try to have a civilised discussion about the issue of sales all we get in response , and this is a direct quote from the main man in charge, " oh here we go with the sales bashing again!" Another quote from one of the other managers is "it's just so hard to find the right staff" , you've had the right staff!!!! They just get treated terribly so, being the right staff, they go somewhere where they'll be appreciated for the very intelligent, and experienced people they are. In short I'd like to say that improvement is needed, but that would be the biggest injustice of the truth since the o.j. Simpson trial

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  3. Helpful (17)

    "Very Disappointing"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Test Engineer in Loughborough, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at BSI Group full-time for less than a year

    Pros

    Good Pension & benefits Good location in Loughborough

    Cons

    Poor training and support. Low wage for the actual responsibilities and time pressures. No one is offered the £28k advertised Negative atmosphere at Loughborough that is infectious. A lot of test engineers have left or are looking to leave. The test engineers are a good bunch. The reason for the negativity is well documented in other reviews. No overtime and rarely paid. No inflationary pay rise. Purely results based. With alot of jobs its hard to achieve targets and so like several Test engineers you will not get a rise. As an additional note, the role title of Test Engineer is probably not 100% accurate at Loughborough. You are essentially a Project manager, planning all your own jobs, liaising with all clients, resolving all problems, sourcing all your own equipment without support. You will be quite isolated and working alone using old and often unavailable equipment. 50% of the job is probably documentation and admin work. The test part is to be carried out to very tight timescales with limited resources. The pressure is on you to hit all targets even when a lot is beyond your control. Some test engineer positions are ok and established but unfortunately you will be filling the positions vacated that are not so good. I left the company as it is not the role i thought it would be nor the one that was sold to me. The lack of support and training and the fact there was no one left to shadow from day one, made the job incredibly frustrating and stressful. I like to succeed and progress but i found i couldn't. That along with the negativity led me to the point i couldn't continue. It really wasn't worth the money nor the affect on my health.

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  4. Helpful (15)

    "Petty, pathetic management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Test Engineer in Loughborough, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BSI Group full-time for more than a year

    Pros

    Really nice peaceful location on the edge of Loughborough university campus, benefits are ok, flexi time allows a good work/life balance.

    Cons

    Loughborough has major problems which are only going to get worse due to poor management. A lack of suitable testing equipment makes testing difficult and coupled with the tight schedules you are given for jobs this can lead to 'breaking' jobs, and being blamed for this even where there are issues outside of your control. A culture of bullying by lower management has been allowed to develop with many engineers forced out of their jobs, HR and more senior management are completely uninterested in dealing with this problem and seem to genuinely believe that the problems are all down to the engineers. A good example is the large number of bad reviews appearing on Glassdoor, and rather than recognise there are problems, the management have convinced themselves they are down to one person. Morale is through the floor and the financial results for Loughborough are reflecting this. Also, the staff turnover is ridiculous with something like 23 engineers leaving in the last 2 years, mainly from one particular managers team. My last few months with BSi were hell. I was hounded out of my job by vindictive management and bullying. This was raised with senior management and HR but if anything this just made the situation worse until I couldn't take it anymore and found further employment. After I handed my notice in, it was my line managers time to shine, and her petty behaviour really came to the fore. After the first week, I was taken off my current projects and had my laptop taken away; this coincided with the poor Glassdoor reviews being noticed by management, and as I said earlier rather than recognise the issues they blamed them all on one person (me). She attempted to get me to leave before my notice period was up, with the loss of the remaining 3 weeks notice pay. When I refused I had 5 days holiday booked for me without my consent, which I cancelled as they would have used up my accrued holiday pay I was owed. During my final two weeks I was given no work of any kind to do, and was threatened with having my pay docked because I had nothing to do! Seriously, if you value your health and wellbeing, give BSi a Miss, particularly Loughborough. That said, the engineers are a cracking bunch and I enjoyed the job up until I became the latest focus of the bullying. If they ever sort out the disgraceful treatment of staff it would be a much better place to work.

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  5. Helpful (18)

    "Stay away"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Test Engineer in Loughborough, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at BSI Group full-time for more than 3 years

    Pros

    Flexible working. Job can be interesting. The company is fantastic with great benefits and a good pension.

    Cons

    It is not an enjoyable place to work at the moment, the Loughborough site is not doing well and management are looking for people to blame. This leads to the engineers being placed in the firing line. Middle management do not care about the quality of work or your well-being, only that jobs are signed off on time, and the site manager doesn't know or care what the engineers do. Management style at current is terrible, with almost daily threats to jobs being made over trivial issues completely out of the engineers control. These threats have lead to moral being exceptionally low, meaning that BSI loughborough is a horrible place to work. The pay is also terrible, with no career progression unless you are very friendly with management. Management are not interested in resolving issues with staff, meaning that nearly all problems have to be escalated to HR.

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  6. Helpful (17)

    "Eye opening"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Test Engineer in Loughborough, England
    Disapproves of CEO

    I worked at BSI Group full-time for more than 5 years

    Pros

    None. Honestly the worst company I have had the misfortune to work for

    Cons

    I believed bsi was the pinnacle of the engineering world, but middle management force engineers to betray their integrity, in order to get the job done so they do not get the blame from above,then when the truth comes out they push the blame down to those below them.

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  7. Helpful (22)

    "Going down hill - Not who they think they are.."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Testing in Hemel Hempstead, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at BSI Group

    Pros

    Benefits are reasonable, pay is out of touch although BSI always say they compare salaries outside ??

    Cons

    They live off their name, in the many years I've worked for them I've seen so many rubbish initiatives being introduced, none of which work, the dossers still doss and the decent staff are still overworked, it's about paying the right money and getting the right people in the beginning. With the low level of pay and recruitment process testing is turning into a training acadamy for ex-grads, zero industry or work experience and very limited loyalty. The experienced staff are leaving in droves, those with a passion and product knowledge, new blood is a good thing but you need experience to teach them, maybe the poor middle management feel more comfortable with inexperienced staff that don't answer back or have an opinion? Not a way to build a business and the Clients won't appreciate it, certainly not sustainable. Training and career progression has been like pulling teeth, I've had to fight for both, 'Investors in People' they most certainly aren't. I've worked many years in industry and am sorry to say that BSI is the worst place I've worked. Look at the rating graph on Glassdoor, dropping like a brick which bears out what I've experienced, getting worse.

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    BSI Group Response

    May 5, 2017Operations Director - Global Product Certification

    Thank you for your comments; whilst it was disappointing to see such a review, we would like to draw your attention to some key points. We have created a great place to work, and we’re sorry you feel this hasn’t been your experience. As a result of the positive transformation, our business has flourished over the past few years and we have even greater ambitions of growth and success in the years ahead. We continue to develop a fantastic culture of continual improvement which translates to our products, our service, the places where we work and most of all, our people. This is evidenced with over £5M investment into our testing facilities, extraordinary positive feedback to our employee engagement surveys, and an Investor In People “Silver Award”. We launched our Apprenticeship program in 2014, along with the introduction of a suite of management & personal development courses in the past 2 years. Our team has growth 30% in the same period, adding new talent, perspective & experience our highly valued & diverse workforce, and in turn our expanding customer base. We believe there is a culture where employees can voice their opinions and ideas to drive innovation and change; this is how we grow as a Company. We always encourage our employees to take any issues to their line manager, and I’m sorry you’ve felt unable to do this.

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