BT Reviews in Sheffield, England | Glassdoor.co.in

BT Sheffield Reviews

5 reviews

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Sheffield, England (UK)

4.0
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BT CEO Gavin Patterson
Gavin Patterson
1 Rating

5 Employee Reviews

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  1. "Client Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Director in Sheffield, England (UK)
    Current Employee - Client Director in Sheffield, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BT full-time (More than 10 years)

    Pros

    A large and secure company with great capability

    Cons

    Pension deficit and costs to service strategic direction into media. Culture not yet aligned to strategy

    Advice to Management

    Be realistic


  2. "senior Ops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Manager in Sheffield, England (UK)
    Current Employee - Senior Operations Manager in Sheffield, England (UK)

    I have been working at BT full-time (More than 10 years)

    Pros

    Good benefits including sick pay

    Cons

    Work life balance, unrealistic targets

  3. "Oracle DBA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Database Administrator in Sheffield, England (UK)
    Former Contractor - Database Administrator in Sheffield, England (UK)

    I worked at BT as a contractor (More than 3 years)

    Pros

    Contractor position. 24x7 shifts but the days off between shifts were good!

    Cons

    Shifts are also a downside due to health impact of night shifts. The permanent BT people did not seem happy with constant reviews and impossible reviews.


  4. Helpful (3)

    "Great opportunity for some, close to nothing for others - A business in dire need of modernisation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate Software Engineer in Sheffield, England (UK)
    Current Employee - Graduate Software Engineer in Sheffield, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BT full-time (More than a year)

    Pros

    - Good employee benefits: Free Internet, Free TV, Free Telephone
    - Good Graduate Salary: 31k+ with bonuses and stock options
    - Good Training Opportunities and Certifications: Cisco CCNA and many others
    - If you get into the right team and get the right type of work, it can be pretty rewarding.

    Cons

    - Non-technical staff in technical roles or making technical decisions with little understanding.

    - Poor Performance Management / Employee Grading (this decides salary and bonus).

    - Doesn't take software development seriously enough even though they are effectively a tech company.

    - Managers (and other senior staff) change roles frequently for promotions or new roles. After they move, they are effectively no longer held accountable for the previous decisions they made or anything they worked on, even if it costs the business money.

    - Poor project management (hint: The Mythical Man Month was written in 1975, why are these mistakes still being made?)

    - Hiring Graduates for numbers (as many staff are retiring every year) into roles which are not clear cut or well defined. I've seen some graduates with computer science or engineering degrees put into project manager roles.

    - Rife with focus on business processes instead of getting things done, politics, bureaucracy, over complication: I work a set number of hours on a set project, why do I need to fill in a time sheet?

    - Increasing challenge to remove employees means a lack of resource: entire teams replaced with subcontractors while some people still remain in useless roles, monitoring useless data with little to no value for the business.

    - Empire Building: empire-building is demonstrated when individuals or small groups attempt to gain control over key projects and initiatives to maximize job security and promotability

    Advice to Management

    - Don't hire graduates to hit targets, give them defined roles with defined training and a clear vision for the future.

    - Improve performance management, maybe consider doing it bi-annual.

    - Consider giving managers a period of 'lock-in' before they can change roles, or at least make sure they are held accountable for what they previously worked on for several months/year after they change role.

    - Many employees shouldn't have to do time sheets, yet can still be penalised for when they don't arrive on time.


  5. "Good employer apart from pay and performance (mis-)management processes."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Designer in Sheffield, England (UK)
    Current Employee - Senior Designer in Sheffield, England (UK)
    Recommends
    Approves of CEO

    Pros

    The pension is good if you got in on the final salary scheme and BT don't ditch it. Holiday entitlement is good. Support for professional development & training is very good. Being a large company provides plenty of opportunity to move between different projects and even different work areas. Good culture & supportive colleagues.

    Cons

    Inept, ineffective & frankly de-motivating performance management system. Pay is relatively low; this is causing recruitment issues whereby the only way to get new staff in my area is to pay top of the pay range when more experienced staff are on substantially less. BT recognise the pay system has problems but consistently refuses to do anything about it.

    Advice to Management

    Good strategy, but fix the pay scales before staff get even more de-motivated!


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