Bank of America Employee Reviews about "upper management"

Updated 19 Jan 2021

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4.1
82%
Recommend to a Friend
93%
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
4,494 Ratings
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Reviews about "upper management"

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  1. "Good"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Bank of America full-time

    Pros

    Work life balance, benefits are good

    Cons

    politics, difficult upper management in india

  2. "Sr. Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in Mumbai
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Bank of America full-time for more than 10 years

    Pros

    Good work life balance. No firing culture, stable career. Good proportion of employees are 5+ and even 10+ experience bracket, which brings domain expertise to new joiners.

    Cons

    Frequent policy changes and upper management movements, might impact overall project and team sentiments. Lacks robust career path, your growth is subject to your direct management reviews, however not necessary political driven, just deviation in human biased may affect your career. Promotions are very rare, might demotivate a good employee working for stretch of 5+ years.

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  3. Helpful (1)

    "Baseless and directionless company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Analyst in Hyderābād
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America

    Pros

    Good yearly hikes. Good food at cafeteria and free sodexo coupons worth Rs.900/-

    Cons

    1. Immensely unstable company and projects. Projects are of very short duration. 2. Lack of clarity. Even a best performer is got rid off when the project ends. No visibility of future projects. The employee is left in dark with no other options. Now he has to give interviews in other projects to get some work for some more months (because the projects are of short duration only). 3. Upper management is direction less. Always talks of higher expenses, but at the same time prefers vendors rather than regular employees for any work allotment. But fail to understand that this is the main reason the expenses go up. 4. All vendors command higher respect compared to employees. This is the most strange thing I noticed in this company. For example TCS, Infosys employees are considered better than BA Continuum employees and so stupid is the management that they describe BA Continuum as the non-subsidiary of Bank of America in all logos and ads. 5. Any person working in Bank of America, US is big boss, but the same person working in BA Continuum, India automatically becomes an idiot with no respect compared to that in US. Applicable for all senior leaders who once worked in US and got transferred to India. Out of frustration they move back to US after some years. I have seen at least 2-3 senior leaders like this. 6. BA Continuum India AVPs are no more than tech leads of TCS or Infosys. Emails sent by AVPs or VPs of US reflect their attitude towards India AVPs. Any other companies in the globe has a different and respectful attitude towards their employees compared to their vendors. But here it is completely different. Now if same India AVP move to US, they command higher respect as already mentioned in Point No 4. 7. Due to upper management's immaturity and losses, employees get news of closing down offices like in Philippines, Mexico and Costa Rica.

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  4. "Good company for Experienced Professional"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Tech Associate in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than a year

    Pros

    Good work life balance and you can work from home also. Free transport and lot of domain knowledge.

    Cons

    Less challenging work.Less growth.No bonuses or incentives.Lot of politics involved in upper management. It's not good for a fresher if you are looking career growth.

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  5. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in Gurgaon, Haryana, Haryana
    Recommends
    Approves of CEO

    I worked at Bank of America full-time for more than a year

    Pros

    Great place for learning. Positive things like job security, balance between professional and personal life.

    Cons

    From few years some stupid manager's and upper management people are making negative image of bank.

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  6. "Good company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Solutions Advisor in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Benefits, support through difficult times

    Cons

    Competitive to attain upper management roles

  7. "Overall Pretty Good"

    4.0
    Current Employee - Relationship Manager in Irvine, CA
    Recommends
    Neutral Outlook

    I have been working at Bank of America full-time

    Pros

    I have liked almost every person I have worked with Good avenues to get promoted to specialized roles if you are a good employee Partnerships with Merrill and Home Loans in the branches helps significantly with success

    Cons

    Upper management is constantly promoting some "new" thing that they want implemented immediately. In the time I have been a RM we have changed focus to at least 10 different goals/metrics/behaviors.

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  8. "Relationship manager"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager in Beverly Hills, CA

    I have been working at Bank of America full-time for more than 5 years

    Pros

    Good benefits, good company ethics and culture, smart and experienced upper management

    Cons

    Upper management constant rotation, makes it difficult to move up, low pay

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  9. Helpful (1)

    "Wonderful Company All Around!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than a year

    Pros

    Higher than market average minimum wage set at $20/hr. No degree needed for entry level call center employees. Standard 90 waiting period before benefits become active & usable. Great health/dental/vision with 3 standard choices. (After 90 days)Immediate 5% 401K company match. Significant amount of PTO at 2 weeks vacation, 2 weeks sick, and an optional amount of purchase-able PTO up to 40 hours. Clear, in-depth, and informative training curriculum that lasts 6 weeks before a nee hire starts taking calls solo. 3 weeks of classroom learning, lessons, simulations, and team building. Followed by 3 weeks of OJT(On The Job) training, where new hires take new calls in pairs, with experienced agents standing by to answer questions and intervene when absolutely necessary. New hires at take calls solo about 1 week in to OJT, with training coaches immediately ready to assist if required. Once training is complete, agents have a large amount of resources to advance, learn new skills, and improve! Lastly, there are monthly bonuses earned dependent on certain monitored skills that management utilizes; this is maxed out at just under $1000 currently.

    Cons

    I have experienced a decent amount of agents, that for lack of a better term, essentially get ‘forgotten’. Something that definitely appears to be a common theme is upper-management searching for the ‘next hot thing’, which is generally a talented individual that has been hired somewhat recently. The internal bureaucracy of the company can allow talented, long standing agents, to not be considered due to a variety of factors. This issue seems to be exasperated towards agents that engage in leaves if absence as well. Those of whom that took LOA’s have to go through a level of training proportional to their time away from the company. Unfortunately, a seemingly common social business aspect, is one in which it almost feels management frequently doubts the ability of said agents. This ideology can be harmful rhetoric, pushing employees to not utilize their PTO to be viewed as ‘committed’.

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  10. Helpful (1)

    "Stay away from the mortgage side of B of A"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Analyst in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America full-time for more than 10 years

    Pros

    PTO. Matching 401K contributions. Nothing else in mortgage.

    Cons

    Mortgage associates are worked hard and treated horribly by upper management. Turnover is very high and morale is low. Worked for B of A for 20 years before being laid off. Came back 2 years later to the mortgage side in Plano, TX. HORRIBLE. I really feel bad for anyone who is stuck there.

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