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Best Buy Customer Service Specialist Reviews

Updated 3 Apr 2020

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3.8
79%
Recommend to a Friend
100%
Approve of CEO
Best Buy CEO Corie Barry (no image)
Corie Barry
14 Ratings
  1. "Great Place"

    StarStarStarStarStar
    Current Employee - Customer Service Specialist 
    Recommends

    I have been working at Best Buy part-time for less than a year

    Pros

    The people are awesome and it is a fun place to work

    Cons

    I do not have any cons

    Best Buy2020-04-03
  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Beaumont, TX
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Best Buy full-time for more than a year

    Pros

    Great experience, employee discounts, fun place to work

    Cons

    can't think of any at this time

    Continue reading
    Best Buy2020-03-30
  3. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Collegeville, PA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time for less than a year

    Pros

    Decent pay Pizza parties are kinda cool

    Cons

    Best Buy CREDIT CARDS suck no raises

    Continue reading
    Best Buy2020-03-24
  4. "It is a fun place to work, but they really push you to get Best Buy credit cards for your customers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Loveland, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time for less than a year

    Pros

    It is s good place to work if you like a fast pace environment, and are good at getting customers to sign up for the Best Buy credit card.

    Cons

    Management, huge turn over, focuses a lot on Credit Cards, and a lot of up selling.

    Continue reading
    Best Buy2020-03-17
  5. "Good Start Up Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Stafford, VA
    Recommends
    Positive Outlook

    I worked at Best Buy full-time for more than a year

    Pros

    Good pay for younger workers, looks good on resume if you’re trying to get into the tech field, coworkers are typically friendly

    Cons

    Not the best hours, hard to get raises, there tends to be drama, refuses to fire bad people

    Continue reading
    Best Buy2020-03-25
  6. "Excellent Benefits, Average Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Minot, ND
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 3 years

    Pros

    Employee discount, generous paid time off, and 401K.

    Cons

    Bonus structure and certain holiday hours.

    Best Buy2020-03-09
  7. "Need more lunch options"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Spartanburg, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time for less than a year

    Pros

    Great working atmosphere, hours aplenty

    Cons

    Lunch not offered, just breaks

    Continue reading
    Best Buy2020-02-29
  8. "Okay John"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service & Sales Specialist 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Best Buy part-time for more than 5 years

    Pros

    Fun enjoyable environment easy job

    Cons

    Employees snarkiness and entitled customer

    Best Buy2020-03-04
  9. "Its fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Monroe, NY
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Best Buy part-time for less than a year

    Pros

    Flexible hours, good people, simple work

    Cons

    Corporate owned, Holidays are terrible

    Best Buy2020-02-10
  10. "Good place to work overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time for less than a year

    Pros

    Good benefits, employee discount, great camaraderie between coworkers, positive work environment, room to move up.

    Cons

    High pressure to meet very specific goals, management can be harsh and uncaring. No incentive to do well as you get little more than a pat on the back even for very exceptional results.

    Continue reading
    Best Buy2020-02-10
Found 384 reviews