BirdEye Reviews

Updated 2 Jul 2020

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4.5
88%
Recommend to a Friend
89%
Approve of CEO
BirdEye Co-Founder, CEO Naveen Gupta
Naveen Gupta
253 Ratings
Pros
  • "Fast-paced work environment; a lot to learn(in 19 reviews)

  • "Great culture, smart people, growing fast(in 19 reviews)

Cons
  • "Growing pains, yet the company embraces them as opportunities(in 18 reviews)

  • "A good and fast-paced workplace(in 11 reviews)

More Pros and Cons
  1. Helpful (1)

    "I like coming to work at BirdEye"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time for less than a year

    Pros

    I'm inspired by the type of work. A lot of it is due to the hands-on management. The co-workers are smart, passionate, humble and helpful. I feel like owning my work. Good seeing that people around you are happy.

    Cons

    Nothing negative in my opinion.

  2. Helpful (2)

    "Great environment, biased management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Gurgaon, Haryana
    Recommends
    Neutral Outlook

    I worked at BirdEye full-time

    Pros

    Great place to work Free meals everyday Great office environment and energy. Very spacious and open Good work life balance

    Cons

    Management and work allocation can be biased as compared to people working there for longer periods Micromanagement is there sometimes affecting the work quality

  3. Helpful (6)

    "Politics will ruin potentially good company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Gurgaon, Haryana
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BirdEye full-time for more than a year

    Pros

    1. Free food and Snacks. 2. Open Culture and Friendly Environment

    Cons

    Well there are many...but lets start with most important ones 1. Huge politics. Leaders in every team, specifically in Back End team, has huge favoritism. They have their favorites and they are the only who will get good work to do, good raise and good appreciation. Others just burn everything you have, in the review meeting upper management will say you performed very well but we have limited money. But when you get to know the raise their favorites got, you will be shell shocked. 2. There is absolutely no value of the position you hold, a person who can be developer is an EM and a person who should be an EM is a dev.

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  4. Helpful (1)

    "Customer obsession"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time for less than a year

    Pros

    Great work environment and huge focus on customer happiness which personally gives me job satisfaction.

    Cons

    We need to hire more people so there is we can continue to provide world-class customer service.

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  5. Helpful (1)

    "Great engineers and effective engineering managers"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineering Manager in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time for more than a year

    Pros

    Great engineers! Awesome diversity in engineering! Engaged leadership, including founders!

    Cons

    Couple of parts of our stack is still old and we should upgrade them like everything else in the platform.

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  6. Helpful (1)

    "Close knit and collaborative teams"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trainer in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time for less than a year

    Pros

    I'm working with some of the smartest people in the industry, who have a strong sense of collaboration, cross functionally. I love that we don't sit in silos and many people across different teams make an effort to get to know and help each other. This is the first place I've worked at where people want to work together to solve problems and not just try to put their own stamp on something.

    Cons

    Things move quickly but our processes sometimes can't keep up (specific to new product launches) but I'm sure we are working on improving them.

  7. Helpful (6)

    "try other option"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - SDE1 in Gurgaon, Haryana
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at BirdEye full-time for less than a year

    Pros

    Food, Work space, Macbook, Flexi IN/Out

    Cons

    Politics, Unstructured Culture and work, No Planning, Unwanted Pressure causing low Productivity. Manager is God.

  8. Helpful (5)

    "Pathetic company"

    1.0
     

    I worked at BirdEye

    Pros

    None that I can think of!

    Cons

    If you want a good package and want to get fired without any reason after putting in all your hardwork, then please join this company!

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  9. Helpful (1)

    "A company that will constantly challenge you"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time for more than a year

    Pros

    As a software engineer with years of experience, I find BirdEye with a very refreshing outlook. We work as feature teams with great autonomy. I collaborate with other engineers, product managers, designers and other cross functional teams. Getting my work done is practically frictionless. We recently had a very exciting HAWKathon with lot of creative ideas. This place is quite unlike any other engineering organisation I've ever worked at.

    Cons

    Great place to work - Can't find any.

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  10. Helpful (1)

    "Great coworkers, big potential for growth & ownership"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Lead in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time for more than 3 years

    Pros

    Smart coworkers, healthy and supportive environment, many opportunities for growth & learning, good compensation, very low politics, comfortable office. Engineering teams have a great set of tools to be productive.

    Cons

    Multiple feature development in small feature teams mean real responsibility on everyone's shoulders. There has been a lot of focus on productivity which is not necessarily bad but keeps everyone on toes.

Found 296 reviews