Birdeye Reviews

Updated 21 Jan 2021

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4.3
80%
Recommend to a Friend
86%
Approve of CEO
Birdeye Co-Founder, CEO Naveen Gupta
Naveen Gupta
279 Ratings
Pros
  • "Fast-paced work environment; a lot to learn(in 20 reviews)

  • "Great culture, smart people, growing fast(in 19 reviews)

Cons
  • "Growing pains, yet the company embraces them as opportunities(in 18 reviews)

  • "A good and fast-paced workplace(in 11 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great company to work for"

    5.0
    Current Employee - Anonymous Employee in Gurgaon, Haryana

    I have been working at Birdeye full-time for less than a year

    Pros

    Good Compensation Growing company Nice managers, conducive environment to work

    Cons

    None that I could find

  2. COVID-19

    "My journey with Birdeye"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager, Quality Assurance in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Birdeye full-time for more than a year

    Pros

    compensation, flexibility, employee centricity, lean organization structure, product innovation

    Cons

    None so far, keeping a keen eye :)

    Continue reading

  3. Helpful (2)

    ""Energetic, friendly Competitive Workplace Culture""

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Implementation Specialist in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Birdeye full-time for less than a year

    Pros

    Birdeye INC is a great place to work a product based software company, there is a good potential for learning some cool stuff. BirdEye is fun and very fast pacedI really enjoy the challenge of working at BirdEye and I can clearly see how my actions help grow the businessThe most enjoyable part of my job is the relationships I build with the customers I manage. I recommend BirdEye for people who like challenges and enjoy a fast paced, Friendly Competitive Culture I've received some brilliant mentor ship !!

    Cons

    Free Snack - I have gained 0 Lbs

    Birdeye Response

    October 23, 2020

    Thank you for the amazing feedback! While I am glad you didn't gain weight, I hope you are enjoying the snacks. HAHA :) It feels great to know we are able to keep the employees happy and mentor the team, will continue to get better. - Vandana Agarwal, Director, Global Onboarding

  4. Helpful (2)

    "good"

    3.0
    Current Employee - Software Engineer 

    I have been working at Birdeye full-time

    Pros

    good money, good culture and work

    Cons

    less security, less accountability, workload

  5. ""Super Smooth Super Fast Life Saviour""

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Support Engineer in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Birdeye full-time for more than 8 years

    Pros

    Life's best Experience. Never felt like I am an outsider. IQBAL KAUR Rocksss. Thank you for having me

    Cons

    No Negative thought for this company just looking forward to the good time now.

    Continue reading
  6. Helpful (1)

    "Where work and fun coincide"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Specialist in New Delhi
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Birdeye full-time for more than a year

    Pros

    I love the work that I do. I am also blessed to be a part of a team of amazing professionals who maintain a fine balance between work and fun

    Cons

    The workload is quite high. Not a job for the faint-hearted

    Birdeye Response

    October 23, 2020

    Thank you for positive review, and for being part of the nest and making the new team successful! It’s great to hear that we are able to provide you a fun work environment and will continue to improve. - Vandana Agarwal, Director, Global Onboarding

  7. Helpful (1)

    "Simply love working at BirdEye!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Implementation Specialist in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Birdeye full-time for less than a year

    Pros

    1.) Constantly developing new products and improve the existing ones 2.) Endless strive to be better than the competition 3.) Always open to suggestions and idea 4.) Work culture is really open 5.) Super accommodating and they honestly take great care of their employees

    Cons

    I truly haven't felt disappointed working here even a single day. I am always excited to report to work looking forward to the new developments each day has in store for us.

    Continue reading

    Birdeye Response

    October 23, 2020

    Thanks for your positive review, and for being part of the nest and making our clients successful! It’s great to hear that we are able to provide a healthy work environment and will continue to uplevel ourselves. - Vandana Agarwal, Director, Global Onboarding

  8. Helpful (1)

    "Great place to work at"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Management in Gurgaon, Haryana
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Birdeye full-time for more than a year

    Pros

    BirdEye is a young SaaS company that has an incredible & innovative product. Lot of pros - - Non Hierarchical - Ownership and results driven - Dynamic environment, talented team, awesome engineers, open culture - Transparency - Flexibility to structure your salary to save tax - Not for someone who is looking to do a regular 9-5 job. There is decent amount of work regularly, and when you are looking for more learning opportunities, you cannot shy away from that.

    Cons

    Most of the standard benefits not present - - Reimbursement of phone, internet - Standard group insurance with standard cover covering entire family - Gym allowance, Cab facility etc. - Generous stock options

    Continue reading
  9. Helpful (13)

    "Politics will ruin potentially good company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Gurgaon, Haryana
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Birdeye full-time for more than a year

    Pros

    1. Free food and Snacks. 2. Open Culture and Friendly Environment

    Cons

    Well there are many...but lets start with most important ones 1. Huge politics. Leaders in every team, specifically in Back End team, has huge favoritism. They have their favorites and they are the only who will get good work to do, good raise and good appreciation. Others just burn everything you have, in the review meeting upper management will say you performed very well but we have limited money. But when you get to know the raise their favorites got, you will be shell shocked. 2. There is absolutely no value of the position you hold, a person who can be developer is an EM and a person who should be an EM is a dev.

    Continue reading
  10. Helpful (2)

    "Great environment, biased management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Gurgaon, Haryana
    Recommends
    Neutral Outlook

    I worked at Birdeye full-time

    Pros

    Great place to work Free meals everyday Great office environment and energy. Very spacious and open Good work life balance

    Cons

    Management and work allocation can be biased as compared to people working there for longer periods Micromanagement is there sometimes affecting the work quality

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