Birdeye Reviews

Updated 11 Jun 2021

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Found 368 of over 373 reviews

4.2
79%
Recommend to a Friend
85%
Approve of CEO
Birdeye Co-Founder, CEO Naveen Gupta
Naveen Gupta
300 Ratings
Pros
  • "Fast-paced work environment; a lot to learn(in 20 reviews)

  • "Great culture, smart people, growing fast(in 19 reviews)

  • Cons
  • "Growing pains, yet the company embraces them as opportunities(in 18 reviews)

  • "A good and fast-paced workplace(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      About company

      11 Jun 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work, teammates are really cooperative.

      Cons

      nothing as such as of now

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    2. 5.0
      Current Employee, more than 3 years

      Great Company

      28 May 2021 - Customer Support Specialist in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Team, Excellent Leadership, Experienced Professionals.

      Cons

      Nothing that stands out right now.

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    3. 4.0
      Former Employee

      Work flexibility

      6 Jun 2021 - Software Engineer in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      No work pressure and time dealine

      Cons

      Growth hurdle and office politics

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    4. 3.0
      Current Employee

      Salary

      6 Jun 2021 - SDE-2 in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      there are Good Flexi benefits here

      Cons

      there are no cons here

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    5. 5.0
      Current Employee, more than 3 years

      Amazing place to work

      27 Apr 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People managers are great Lots of opportunities to learn and grow Great product and quick innovation and updates from Product/ Engineering team

      Cons

      Nothing that I can think of

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    6. 5.0
      Current Employee

      Great Company Culture

      25 Apr 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great learnings, always new to add to your skillset, great team to work with

      Cons

      No cons as of now

      1 person found this review helpful
    7. 3.0
      Former Employee, less than 1 year

      Good working environment

      19 May 2021 - Engineer in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A lot of politics in the company But there are some good teams

      Cons

      Bad salary hikes and no salary slabs

      2 people found this review helpful
    8. 5.0
      Current Employee, more than 1 year

      My journey with Birdeye

      12 Nov 2020 - Manager, Quality Assurance in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      compensation, flexibility, employee centricity, lean organization structure, product innovation

      Cons

      None so far, keeping a keen eye :)

      Continue reading
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    9. 5.0
      Current Employee, less than 1 year

      Great place to work

      18 Mar 2021 - Customer Success Manager in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You are heard and recognised, that's the main and the best thing any organisation can offer its employees

      Cons

      All good as of now

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    10. 1.0
      Current Employee, more than 3 years

      Unbelievable!

      26 Jan 2021 - Senior Tech Support Engineer in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salaries are competitive. Top leadership good.

      Cons

      Oh boy! A lot has been going on since COVID lockdowns. Tech support people are exting in bulk and employee morale and confidence is at all-time low in our tech support. The current flavor is -don't ask any questions, just keep your head down and work or atleast pretend to work. all managers have resigned leaving us at the mercy of a new clueless leader and newbie leads..The team is fast going back to the stone age. no innovation whatsoever recently in the way we do things. atleast we dont know. just ad-hoc initiatives launched every day which we are told by our director that are coming directly from CEO/CTO/VP and we have to just do it. leaders cant be just yes-man. should care for their team.

      Continue reading
      6 people found this review helpful
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