Booking.com Employee Reviews about "no one"
84% would recommend to a friend
(41 total reviews)
82% approve of CEO
Found 41 of over 8T reviews
Updated 28 Nov 2023
- Most Recent
- Highest Rating
- Lowest Rating
The latest conversations about Tech India
2 hours ago
I've been put in a android dev training team , and the training module mostly covers kotlin. Lets say i work around 2 years with the tech. What would be the opportunities be like after this , lets say how easy is it to switch? I'm asking this as there's so much density around webdev tech like react, next etc and I wanted to know how is that with android development.
8 hours ago
Is Bank po a bad job? I am going to give sbi po mains next tuesday..I have a good offer from wipro..But my uncle who is a Grade C manager in RBI advises me to not to go for ibps / sbi po because it is one of the worst jobs and sales target pressure will kill you..need some insights..He even asks me to try rbi or lic assistant for a lower pay but not BANK PO at all..
Got a burning question about Booking.com? Just ask!
On Fishbowl, you can share insights and advice anonymously with Booking.com employees and get real answers from people on the inside.
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." (in 516 reviews)
- "The recruiter of this company should be praised since I meet so many great people at work" (in 491 reviews)
- "Great place and colleagues that helped me throughout my internship" (in 445 reviews)
- "Great culture and values which are part of the company's actions and not just words." (in 339 reviews)
- "Good work life balance and a lot of smart people to work with and learn from." (in 238 reviews)
- "The HR people don't do heir work; the management is poor and thinking of retirement." (in 386 reviews)
- "They keep the salaries low and tempt you with bonus' that end up being unobtainable." (in 325 reviews)
- "Bad managers are very bad" (in 233 reviews)
- "Low pay and welfare especially for operation team" (in 126 reviews)
- "Lack of company vision and poor leadership" (in 74 reviews)
Reviews about "no one"Return to all Reviews
- 1.025 Sept 2014Account ManagerFormer Employee, more than 3 years
Holiday party and year end gift Colleagues are fun to hang out with and go to happy hours Casual dress code See new places across country/world
While the highlights sound great-- an outsider may even be left scratching their head and thinking how can anyone not want to work here? Well my friend, sign the dotted line and in six months you too can see how chaotic and unorganized things are. As you update your LinkedIn and come up with a clever excuse as to why you need a new job after only 6 months you can reflect as to how much that dress code and holiday party mean to you and your personal sanity. In a nutshell: it's like backwards innovation and tooling, mediocre leadership stretched too thin, and poor compensation that make it intolerable to stay here longer than a few years. Combine this with a call center approach to a corporate office and its Booking.com's recipe for an employee retention disaster. There is no one on one account management support any longer as promised to partners. The foundational elements and values are changing after ten years. Explain that to your several hundred thousands of partners. There is a new phone system that chooses the poor sucker who is in available status and mandates they answer calls related to another slackers market who is not available. Yet this person is available and sits at their desk and streams the latest sports event or Nicki Minaj music video. Completely serious. A corporate office of account management for the worlds largest travel site with no voice mail for their clients to reach out to. This results in mediocre service across the board, sticky notes on desks, and just general discontent among employees. Internal promotions are a joke when it comes to compensation. It's a 10% increase. If you want to strain yourself you might get 11% and a free migraine! Wahoo! Relocation- no problem best of luck if you can afford it after the one year supplemental package has wore off. In a nut shell. Apply to the competition if you want to work for a travel site. Work hard, get paid hard. Or you can come here and just work hard. Nothing else.28Booking.com Response9y
Good comments, thanks. There is a new phone system, put in place to try to be more responsive to hotel partners. We're working on the process in order to make the service as strong as possible while still valuing employees' roles. We're reading all of the feedback in an effort to improve.
- 1.025 Apr 2017Product OwnerCurrent Employee
There are some pretty smart people working for the company and the culture is diverse.
Leadership introduce a new three letter acronym every week and decide on restructures and re-organizations every other month and while ignoring real suggestions, feedback and complaints. Then they wonder why employee engagement is dropping. They expect groundbreaking and disruptive innovation to the travel space yet have no one inspiring or worthy of great ideas to lead this. A ridiculous short term metric that is not about customer experience at all and cannot be directly tied to business growth is the pinnacle of success on which all product teams are judged. If that number goes up. Plus people are fast running out of ideas, which is why the restructures help to make it seem as if there's progress. Try and question whether it's truly good for customers and you're out. The tech org doesn't know what the product org needs or wants and vice versa. It's a mess. It used to be easy telling people why I worked for, and loved Booking.com but at the moment it's about grinning and bearing it until the shares vest. There is no regard for people from the leadership team. They promote themselves around the company as caring individuals but its fake. This company has a crisis with its culture and they are the root cause but they don't care. Automomy, innovation, customer focus, respect, all the good things that used to make working at Bookingcom the best, are being corroded away by an arrogant imbecile who is not fit to build, let alone lead, a product organization.14
- 4.015 Mar 2021Software DeveloperCurrent Employee, more than 5 years
Work life balance. Company care about employee. Internal team switch is possible. If you select a good team can work on good projects. So it totally depends on you if you want to improve or just use repetitive work and complain.
In one of my team I had a great Product manager and senior PM. So we had a great vision. But then in one team I felt there was no vision. Every one is working randomly and no concrete Idea about where we see the team in next 2 or 3 years.
- 2.031 Jul 2018Finance Operations SpecialistCurrent Employee, more than 3 yearsAmsterdam
Lunch Work/Life balance Colleagues from different backgrounds/ nationalities Used to be a company where you learned a lot
Retaliation from upper management Opinion driven not Data driven Bottom down organization where the employee has no saying in anything. Managers just dictate you what to do and you have to take the fall for their wrong decisions Managers present data from a scope that fits them and they get away with it with bonuses and perks Many of the managers don't even say hello to their lower level coworkers Low salary Finance is divided into silos where people just do one thing all day/ No opportunities to learn and grow (anymore at least) A company where what you say and who you know is more important than what you do A culture that is rotten to the core A day at the office that has become a constant game of Diplomacy7Booking.com Response6y
Thank you for sharing this feedback with us. We value being a supportive, welcoming environment that gives you opportunities to develop. We’re disappointed to hear you’ve had a poor experience with management. We want to make clear that retaliation from a manager is very much against our values. We urge you to discuss with your HR Business Partner as this is a serious issue and needs to be addressed immediately. If you’d rather, our 24-hour completely confidential Ethics & Compliance Helpline is happy to assist. We know how important it is to have managers that support, motivate and develop you professionally and want to ensure you’re getting that here. Many thanks, The People Team at Booking.com
- 2.027 Sept 2018Software EngineerFormer Employee, more than 3 yearsAmsterdam
Good infrastructure. Diverse people. Good range of food but still not much for vegetarians.
Less work, more red tape and jargon. Too many and not so smart managers. No CTO since the last one year and thus no tech vision or direction. Code base is managed very bad and its getting worse.11
- 1.024 Mar 2022IT Support SpecialistCurrent Employee, more than 5 years
No mandatory OT. Pay raises recently have corrected previously low salaries Lunch in the office (pre covid) WFH allowance You get access to a lot of systems compared to other companies.
Lack of cross department coordination so escalating issues handled by other departments is a nightmare. IT team has been gutted by layoffs and attrition and unable to hire replacements so workload is heavy. IT support has KPIs and SLAs but engineering teams have no targets so there is no incentive to resolve issues. Lack of promotions due to insanely high bar no one can reach & everyone has low morale anyway so no one tries. Lack of experienced techs and managers, too many old timers who don’t have experience running an IT department that supports thousands of employees. Overall IT infrastructure lacks professional engineers & leaders leading to a frustrating experience for company users and engineers. Company CEO and upper management are cut throat and only care about their bonuses & have been caught lying about layoffs so trust in leadership is very low.2
- 3.028 Jun 2016Operations Team LeaderCurrent Employee, more than 5 yearsBerlin
Great people, love that no matter what, we still hire nice and open minded people with strong desire to be the best. Good working atmosphere, no one is screaming at you when the job is not up to their standards. Improving the product all the time and big vision for the future.
If you are new it would be a good company but once you are in the same position for a while you will not get far. There is NO plan or program to grow in the company. Since we are growing so much the growth structure is not there, it just happens and that brings problems on promoting people that are not up to the needed skills. There is no training program once you run out of the internal training. You ask for external programs and they deny them. Growth in your career only happens if you play the right political game. Be nice to the "right people" and you will move forward, even if you managed people in the worst way. There is no structure on developing and hiring leaders. Senior management place such a high expectation on internal hires but when they bring someone external to fill that position it is nothing like the previous expectations. They say it is easy to move from one country to another but the truth is that they make it so hard that is easier to find a job in another company for that country you want to move than move internally.10
- 5.017 Dec 2019IOS Developer & Team LeadCurrent Employee, more than 3 yearsAmsterdam
- Open culture, I can raise my concerns and give my feedback to anyone in the company directly, including the chiefs and the CEO directly and I always get a response & start a discussion if needed - Very good compensation for the tech & product department in terms of salary, bonuses, equity (stocks). - Very chill environment as we don't get pushed to do extra time work, no one tries to enforce top-down decisions and if it happens, you can always raise your concerns and push back with the support of people around you. - 29 annual vacation days with the possibility to buy 5 more (34 in total). - Very good support and investment for mental, psychological, emotional & financial health for both employees & their families.
- The only thing I can think of is that even though we are very fast, agile, we change and improve continuously but sometimes it might take us longer to adopt new organisational standards in the industry.1
- 1.019 Sept 2020Software DeveloperFormer Employee, more than 3 yearsAmsterdam
Salary is somewhat higher than at the majority of Amsterdam-based companies.
Booking used to be a fairly comfortable place to work. Unfortunately it has deteriorated into a politicians' playground, which most of the competent workers and managers preferred to leave, some at a financial loss. New CEO replaced Dutch top managers with his American buddies, turning the company into a typical US-style corporation. If that wasn't bad enough, the expectation of impending layoffs, cancelled promotions, and the virtual impossibility to change teams finished off workers' morale. It's no surprise that Booking keeps hemorrhaging talent at an accelerating pace. If you think of joining Booking right now, think twice. You'll end up working with crazy management and systems that are falling apart with no one in sight to help.6
- 1.012 Feb 2019Customer Service RepresentativeCurrent Employee, more than 3 yearsGrand Rapids, MI
The customers make the day go by fast.
Some of the team leads take their job way too serious. On the day shift she would like to be more of a parent than a team leader. She doesn’t know how to speak to her to team members or coach them no one likes her. I would not recommend Booking.com especially with the team lead I have.9