Booking.com Employee Reviews about "no one"

Cons

Leadership introduce a new three letter acronym every week and decide on restructures and re-organizations every other month and while ignoring real suggestions, feedback and complaints. Then they wonder why employee engagement is dropping. They expect groundbreaking and disruptive innovation to the travel space yet have no one inspiring or worthy of great ideas to lead this. A ridiculous short term metric that is not about customer experience at all and cannot be directly tied to business growth is the pinnacle of success on which all product teams are judged. If that number goes up. Plus people are fast running out of ideas, which is why the restructures help to make it seem as if there's progress. Try and question whether it's truly good for customers and you're out. The tech org doesn't know what the product org needs or wants and vice versa. It's a mess. It used to be easy telling people why I worked for, and loved Booking.com but at the moment it's about grinning and bearing it until the shares vest. There is no regard for people from the leadership team. They promote themselves around the company as caring individuals but its fake. This company has a crisis with its culture and they are the root cause but they don't care. Automomy, innovation, customer focus, respect, all the good things that used to make working at Bookingcom the best, are being corroded away by an arrogant imbecile who is not fit to build, let alone lead, a product organization.

Cons

In one of my team I had a great Product manager and senior PM. So we had a great vision. But then in one team I felt there was no vision. Every one is working randomly and no concrete Idea about where we see the team in next 2 or 3 years.

Cons

Less work, more red tape and jargon. Too many and not so smart managers. No CTO since the last one year and thus no tech vision or direction. Code base is managed very bad and its getting worse.

Cons

Lack of cross department coordination so escalating issues handled by other departments is a nightmare. IT team has been gutted by layoffs and attrition and unable to hire replacements so workload is heavy. IT support has KPIs and SLAs but engineering teams have no targets so there is no incentive to resolve issues. Lack of promotions due to insanely high bar no one can reach & everyone has low morale anyway so no one tries. Lack of experienced techs and managers, too many old timers who don’t have experience running an IT department that supports thousands of employees. Overall IT infrastructure lacks professional engineers & leaders leading to a frustrating experience for company users and engineers. Company CEO and upper management are cut throat and only care about their bonuses & have been caught lying about layoffs so trust in leadership is very low.

Cons

If you are new it would be a good company but once you are in the same position for a while you will not get far. There is NO plan or program to grow in the company. Since we are growing so much the growth structure is not there, it just happens and that brings problems on promoting people that are not up to the needed skills. There is no training program once you run out of the internal training. You ask for external programs and they deny them. Growth in your career only happens if you play the right political game. Be nice to the "right people" and you will move forward, even if you managed people in the worst way. There is no structure on developing and hiring leaders. Senior management place such a high expectation on internal hires but when they bring someone external to fill that position it is nothing like the previous expectations. They say it is easy to move from one country to another but the truth is that they make it so hard that is easier to find a job in another company for that country you want to move than move internally.

Cons

- The only thing I can think of is that even though we are very fast, agile, we change and improve continuously but sometimes it might take us longer to adopt new organisational standards in the industry.

Cons

Booking used to be a fairly comfortable place to work. Unfortunately it has deteriorated into a politicians' playground, which most of the competent workers and managers preferred to leave, some at a financial loss. New CEO replaced Dutch top managers with his American buddies, turning the company into a typical US-style corporation. If that wasn't bad enough, the expectation of impending layoffs, cancelled promotions, and the virtual impossibility to change teams finished off workers' morale. It's no surprise that Booking keeps hemorrhaging talent at an accelerating pace. If you think of joining Booking right now, think twice. You'll end up working with crazy management and systems that are falling apart with no one in sight to help.

Cons

Some of the team leads take their job way too serious. On the day shift she would like to be more of a parent than a team leader. She doesn’t know how to speak to her to team members or coach them no one likes her. I would not recommend Booking.com especially with the team lead I have.