BookingGo Reviews | Glassdoor.co.in

BookingGo Reviews

Updated Jun 11, 2019

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Found 365 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
84%
Approve of CEO
BookingGo CEO Ian Brown
Ian Brown
248 Ratings
Pros
  • "Benefits, career progression, free breakfast(in 33 reviews)

  • "Great work environment, really feel like I have a voice within the company(in 31 reviews)

Cons
  • "I see a lot of Manchester walking between buildings for meetings(in 9 reviews)

  • "Customer Service can be stressing in peak season with high workload(in 8 reviews)

More Pros and Cons
  1. "Test Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at BookingGo

    Pros

    Good, well, nice commutable , within the city

    Cons

    None, nothing, everything looks good

    Advice to Management

    Nothing

    BookingGo2015-08-05
  2. "great people"

    StarStarStarStarStar
      Current Employee - Analyst 

      I have been working at BookingGo full-time for more than a year

      Pros

      constant growth, great people, good life/work balance

      Cons

      a sales company more than a tech company

      BookingGo2019-06-04

      BookingGo Response

      June 8, 2019People Director

      Hi and thanks for your review and rating, it really is appreciated. Thanks Ryan

    • Helpful (3)

      "Looking for machines instead of employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Advisor in Manchester, England
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at BookingGo full-time for less than a year

      Pros

      Colleagues and management in general are very nice

      Cons

      Company KPIs are too ambitious for individuals, you cannot expect employees to achieve good results and be happy if you push them to limits that only machines would be able to follow.

      Advice to Management

      Rethink about your long term goals and how achieve them taking care of the bottom line. Sales is the engine of the business, you could do much better if you woul really care about what employees are going through on daily basis in that department.

      BookingGo2019-06-08

      BookingGo Response

      June 9, 2019People Director

      Hi and thanks for your feedback, although I am clearly disappointed by what you have to say. We are an ambitious company and one that has grown at a remarkable pace which is why we have recruited so many new colleagues over the years. Sales is very important as you say, we have always ...

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    • "Good work/life balance and benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Agent in Manchester, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at BookingGo full-time for more than a year

      Pros

      Strong company culture, good benefits, salary on time, nice people, LinkedIn learning.

      Cons

      Confusing process of internal job vacancies. Sometimes company communication and values seem empty words sadly.

      Advice to Management

      More straight talking for customers and for employees could make loyal people for the company.

      BookingGo2019-05-20

      BookingGo Response

      June 8, 2019People Director

      Hi and thanks for your review and rating. You may have missed it but this year we have overhauled our internal recruitment processes and the feedback has been really positive. I’d encourage you to speak to a meme we of the CS Resourcing team if you have any concerns. I’m not sure ...

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    • "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Advisor in Manchester, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at BookingGo full-time for more than a year

      Pros

      Great management and colleagues Multi-cultural environment Free breakfast

      Cons

      Pay Long Hours on night shift limited career progression

      BookingGo2019-05-15

      BookingGo Response

      May 17, 2019People Director

      Thank you. Sorry you have moved on but I wish you all the best for the future. Ryan

    • Helpful (5)

      "Poor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Product Manager in Manchester, England
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at BookingGo full-time for less than a year

      Pros

      Good work life balance, pay is okay

      Cons

      Leadership, strategy, customer focus - too many internal arguments with Booking.com.

      Advice to Management

      Talk to customers, see disruption coming

      BookingGo2019-05-04

      BookingGo Response

      May 6, 2019People Director

      Hiya, thanks for your feedback although I am disappointed with what you have to say, especially as you have only been with us a short time. I'd really suggest you speak to an SPO or George our CPO to discuss your concerns, I'd love to understand more so reach out to me if you prefer. ...

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    • Helpful (1)

      "Good place to work but not the best for apps"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Android Developer in Manchester, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at BookingGo full-time for more than 3 years

      Pros

      Great environment, great people to work with. Excellent benefits package. Salary is good

      Cons

      Old tech - but getting better. App development environment not great, no real focus or drive in the area. Still website focused.

      BookingGo2019-04-15

      BookingGo Response

      April 16, 2019People Director

      Hi thanks for your feedback and rating it really is appreciated. Appreciate your comments on benefits and salary as this is an area we are continually looking at. It can be challenging in a "hot" market so thank you for your perspective. I have flagged your App comment to Gavin our ...

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    • Helpful (7)

      "Misleading Job Roles"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Representative in Manchester, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at BookingGo full-time

      Pros

      *Free Cinema ticket once a month *Great people in my team, many different backgrounds and cultures to work with which can be interesting.

      Cons

      *Poor shift allowance *No 2 managers will give you the same answer with most questions you ask (When needing help with a call) *Tell management of an issue or something you are not happy with and basically get told "If you dont like it look for another job" *Poor recognition - " Ideas was put forward to the company from an agent (2 was implemented) No thank you or recognition to the agent from the company - almost...

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      Advice to Management

      *My advice would be to listen to your staff especially the ones that are in the first line of the business manning the phones because at the end of the day without them you would not have a business. *Not all staff can write politically so do not penalise people for straight talking in their own way, as long as they are not being rude or abusive they should not be penalised. * Give more recognition to staff if you...

      Show More
      BookingGo2019-04-19

      BookingGo Response

      May 6, 2019People Director

      Hiya and thanks for your feedback. I completely agree with you regarding listening to our colleagues, that's exactly what we do and why we held the "Let's Booking Do It" event in January and are running the Your View survey in a couple of weeks, please do take part. With regards to ...

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    • "Great Company ina vibrant enviroment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Assistant in Barcelona
      Recommends

      I have been working at BookingGo full-time for less than a year

      Pros

      Great Enviroment where to work

      Cons

      Customer Service can be stressing in peak season with high workload

      BookingGo2019-04-11

      BookingGo Response

      May 6, 2019People Director

      Thank you 👍 Ryan

    • Helpful (12)

      "Amazing for SysAdmins/DevOps"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Engineer in Manchester City Centre, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at BookingGo full-time for more than a year

      Pros

      - Probably some of the friendliest engineers I've worked with. They're not afraid to have fun and understand the need for a work/life balance. Feels more like a group of friends than colleagues. - Engineering Leads are fair and relaxed. They're more than happy to dedicate time to sitting with engineers if any support is needed and genuinely care about your career progression. - Engineers are actively encouraged...

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      Cons

      - Office is a little loud/distracting, hopefully this will be remedied when we move to the new office. - There's a few snowflakes within the company who are prone to raising complaints if their feelings are hurt. Not really the fault of the company and a seemingly more common occurence in the industry, but a con nontheless.

      Advice to Management

      Make the 'Booking Do It' events an annual event, or maybe do it over the hackathon time. Talk to people face to face. Ask their opinions even if you're just in the lift. Be more transparent around the most common questions you receive on Slido.

      BookingGo2019-02-27

      BookingGo Response

      March 24, 2019People Director

      Hi thanks for your feedback. The working environment in the new office is very much on our minds at the moment and we have had some great feedback from the engineering team so it is top of the agenda. I think the LBDI event has been really interesting from a coms perspective and we ...

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    Found 365 reviews