Boots Opticians Reviews

Updated Nov 29, 2021

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Found 360 of over 366 reviews

3.7
63%
Recommend to a Friend
74%
Approve of CEO
Boots Opticians Managing Director James Arrow  (no image)
James Arrow
66 Ratings
Pros
  • "work colleagues are lovely; staff discount(in 22 reviews)

  • "good pay, good maternity leave time(in 10 reviews)

  • Cons
  • "Poor management that didn't want to learn(in 9 reviews)

  • "Very sales focused, always short staffed, not much support(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 3.0
      Former Employee, more than 10 years

      No personal care

      Nov 29, 2021 - Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great locations to work at

      Cons

      Only care about the numbers

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    2. 3.0
      Current Employee

      Declining year on year

      Nov 25, 2021 - Optical Consultant in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -friendly team - flexible working hours

      Cons

      -dreadful uniform - have a habit of hiring managers with no optics experience, or with no management experience - the worst optics system I’ve worked with - chronically understaffed

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    3. 4.0
      Former Employee, less than 1 year

      Good

      Nov 9, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice helpful considering challenging interesting

      Cons

      Busy long commute for me

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    4. 2.0
      Former Employee, more than 5 years

      Just a shiny facade

      Nov 10, 2021 - Management Team 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Generous glasses discount, access to Boots UK promotions and company discount events, external training for OPTOM and DO/CLO

      Cons

      Zero team mentality, the more people leave the less Area Managers and higher want to know. Unless it's your figures then it's chapter and verse on how to do better. Pay is shocking for a clinical environment, and "shop floor to top floor" promotion is non-existent. Bonuses went out the window, so no incentive for team to do better and help each other out.

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      4 people found this review helpful
    5. 4.0
      Current Employee

      okay to work

      Oct 18, 2021 - Optical Consultant in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Most training are online. -Good team to work with.

      Cons

      -Very hard to get pay rise.

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    6. 2.0
      Current Employee, more than 3 years

      Pandemic has ruined the job

      Nov 1, 2021 - Optical Consultant in Colchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great staff team on the floor, all muck in together to try to get through the day

      Cons

      Poor management, don't listen to their staff, dismissive of everything that's said to them

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      1 person found this review helpful
    7. 3.0
      Current Employee, less than 1 year

      Nice Job but stressful

      Oct 27, 2021 - Optical Consultant in Chichester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I worked for 1 year in Boots Opticians. The training was accurate and complete. The colleagues made a good team.

      Cons

      Working with customers is a bit stressful.

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    8. 3.0
      Current Employee, more than 1 year

      great job and different than your usual retail

      Oct 26, 2021 - Optical Consultant in Bedford, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great job and different than your usual retail always learning varied skill set to learn

      Cons

      management and employee relationship could be better and less intimidating

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    9. 3.0
      Current Employee, less than 1 year

      Ok

      Oct 14, 2021 - Optical Consultant in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good staff discount and that’s it

      Cons

      Management couldn’t care less about staffs well-being

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      1 person found this review helpful
    10. 1.0
      Former Employee, more than 8 years

      Boots opticians

      Nov 2, 2021 - Practice Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      70 % discount off glasses

      Cons

      Overworked underpaid! Never a more truer statement made! I kid you not

      Continue reading
      1 person found this review helpful
    Viewing 1 - 10 of 360 Reviews

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