Boots Opticians Employee Reviews about "optics"

Updated 18 Dec 2019

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3.0
38%
Recommend to a Friend
44%
Approve of CEO
Boots Opticians Managing Director James Arrow  (no image)
James Arrow
8 Ratings
Pros
  • "Staff discount and great access to products(in 19 reviews)

  • "good pay, good maternity leave time(in 9 reviews)

Cons
  • "The favourites can also have their mobiles on the shop floor, instead of in their locker(in 9 reviews)

  • "Not enough optics trained management(in 7 reviews)

More Pros and Cons

Reviews about "optics"

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  1. "Ok place"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trainee Optical Consultant in London, England
    Doesn't Recommend
    No Opinion of CEO

    I have been working at Boots Opticians full-time for less than a year

    Pros

    Gain insights into optics, if u want to become a optom or Dispensing optician.

    Cons

    Heavy workload, being a clinician and a dispenser.

  2. Helpful (2)

    "Laughably terrible"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Optical Consultant 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Boots Opticians full-time for more than 8 years

    Pros

    The experience of working for Boots Opticians can vary widely from store to store so, if you're very lucky, you might work in a store that isn't abysmally run. Some lovely people work for Boots Opticians - while great to work with them, it's depressing to not see them treated better.

    Cons

    If you want to see how disgustingly detached from the best interests of staff or patients Boots really is, look on the General Optical Council website under 'hearings' and 'outcomes of past hearings'. Look at the one for boots from December 2018/Feb 19. Spoiler, the phrase "let sleeping dogs lie" comes up in direct relation to a patient safety issue. ... Unrealistic workload expectations, terrible salary for the work expected, training patchy and inconsistent, career progression based on luck and favouritism, managers often don't know (and are not taught) Boots procedures leading to drawn out salary issues, mistakes with holiday, inability to provide any of the support that the company offers, or at least claims to etc. Zero respect for any colleague who is not a practice manager or higher; you could stand in front of the manager from another practice or an area manager, waving your your arms and shouting, using a power point presentation and equations to show and prove to them that they are wearing a blue suit but they would not believe you until your manager told them themselves. And, even then, it would be a struggle for them if it went against the current company flavour of the month. Incredibly frustrating to see the constant wasting of money due to poor planning from head office when we receive orders to penny-pinch in the most ridiculous ways and operate on a skeleton staff day-to-day. Awful support generally from head office - from the painful 'new' practice record system that has increased workload and the time it takes to do the simplest things - at least when it's not crashed, to the provision of store support lines where urgent queries can be bounced around for weeks. I could go on and on... Optics is a great place to work, but Boots is not.

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  3. "Mixed feelings but did enjoy most of it"

    3.0
    Current Employee - Practice Manager 

    I have been working at Boots Opticians full-time

    Pros

    Learned a lot, was developed in optics , team was great

    Cons

    Stopped training, no management training, poor pay

  4. Helpful (1)

    "If you value your mental health- don’t work here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Optical Consultant in Doncaster, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Boots Opticians full-time for more than a year

    Pros

    The people you meet are friends for life

    Cons

    The amount of work you do and the amount of effort you put in isn’t recognised. The pay is disgusting for how much effort you put in. No rewards or recognition for going above and beyond. Work load is unnatainable. If you can complete the amount of work you’re expected to complete you must be a God. Managers are unreasonable, have no knowledge on optics, and expect to boss people around instead of helping and guiding. The training scheme is ridiculous, not helpful, boring, you’re treated like children when on courses and then in branch you’re chucked into the deep end with no help at all. The systems never work, always down, phone lines never working. You don’t even get a minute to breathe you’re that rushed off your feet because of being short staffed? And why are you short staffed? Because no one wants to work there, the atmosphere is awful.

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  5. "Ok while at college or uni"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Trainee Dispensing Optician in Salisbury, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Boots Opticians full-time for more than 5 years

    Pros

    Friends. Optics experience. People. Days go quickly

    Cons

    Everything else. High stress. High staff turnover. no breaks due to multiple clinics and not enough staff. Idiotic people purchasing franchises with no idea how to run them. Just cos you have the money to buy a franchise doesnt mean you should.

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  6. Helpful (5)

    "Company has gone downhill"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Optical Consultant in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Boots Opticians full-time for more than 5 years

    Pros

    Employee benefits Staff members

    Cons

    Bad management Pressure to oversell No care for patients anymore Area and regional management just want to make money and don't care about anything else Not enough optics trained management Poor pay Outdated equipment Still not on a paperless system Hard to progress, it's more about who you know in the company than your actual capabilities.

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  7. Helpful (2)

    "Overworked"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Optical Assistant in Norwich, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Boots Opticians full-time for more than a year

    Pros

    Ability to progress, and receive degree in optics funded by Boots

    Cons

    company so focused on getting more and more customers through the door but no staff to serve.

  8. Helpful (4)

    "Poor Management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Boots Opticians full-time for more than a year

    Pros

    Really good discount on glasses and in the main boots store, which you need as you’re so poorly paid it’s disgusting.

    Cons

    The managers are always at a course or meeting of some sort, when they are actually there they sit in the back office “doing emails” also known as talking, drinking tea and being horrible about their employees. You’re given too much to do during the day as the management are never on the shop floor doing their actual jobs. Expected to have store keys with no pay or appreciation for what you do. If you don’t hit your sales targets you’re hauled into a meeting to explain why. Awful management from above. Shame as the job itself is very enjoyable however optics is poorly paid in any multiple. Save your time and work for an independent.

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  9. Helpful (4)

    "Awful place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Optical Consultant 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Boots Opticians full-time for less than a year

    Pros

    Goodand generous staff discount

    Cons

    Bad managers who act like spoilt children, favouring their lazy friends who are colleagues whilst I do lots of work for no recognition. Catty environment with groups makes it feel like being back at school. No empathy, constant errors with payroll which is managers fault and they won't let you speak to payroll yourself to resolve as it's the managers fault and they don't want to admit it. Often end up crying at the end of the day and feeling full of dread about having to go to work, which is sad because I love working in optics.

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  10. Helpful (3)

    "The difference between stores is like night and day."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Optical Consultant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Boots Opticians part-time for more than 3 years

    Pros

    Friendly workstaff. Knowledge gained in optics and good starting point for future opticians and DO's

    Cons

    Terrible management, lack of empathy and concern for workers, all about pushing sales, and lack of organisation leading to high stress work environment. hard to get any holiday time off, have to put holiday time in months and months in advanced or you can forget about getting any time off whatsoever. if you have an emergency, or need a day off and havent put it in extremely far in advanced, no chance.

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Found 13 reviews