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    Boots Reviews

    Updated 20 November 2018
    1,633 reviews

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    Full-timePart-time
    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Boots Senior Vice President and Managing Director Sebastian James
    Sebastian James
    21 Ratings

    1,633 Employee Reviews

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    Pros

    • "The job also provides good pay and very flexible hours" (in 178 reviews)

    • "Also a staff discount available too" (in 127 reviews)

    Cons

    • "No variety in job tasks - long hours doing same thing" (in 81 reviews)

    • "Work life balance is ok but sometimes not" (in 28 reviews)

    More Pros and Cons

    1. "Customer Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Boots part-time

      Pros

      - Good pay
      - Flexible for students
      - Nice managers
      - Benefits/extras

      Cons

      - Understaffed most of the time
      - Too many people not on a set rota

    2. "Pharmacy Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Boots part-time

      Pros

      Staff discount
      Friendly customers
      Great team
      Elearning programme great for training staff online but... (See cons)

      Cons

      Frequent changes in management
      Staff training: Hands-on training is rather poor due to the busy working environment

      Advice to Management

      Get to know your employees better and dedicate some hands-on help to train staff, especially new staff who have openly expressed the need.

      3. Join the Boots team
      See Our Latest Jobs

    3. "Amazing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Boots part-time

      Pros

      Management, Flexible hours, great pay

      Cons

      No career progression available beyond managment

    4. "Good company, some bad management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Boots part-time

      Pros

      Comparatively good wage for retail work.
      Nice colleagues.
      Generally nice customer base.

      Cons

      My location (within Kent) had too many managers and not enough communication between them. 75% were outstanding, but left with that 25% made work extremely inefficient.
      Generally understaffed.

    5. "Customer Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Assistant in London, England (UK)
      Current Employee - Customer Assistant in London, England (UK)
      Recommends
      Positive Outlook

      I have been working at Boots part-time (More than 3 years)

      Pros

      A good company to work for
      Good discount scheme

      Cons

      Lots of food wasted. A suggestion was made to give Sandwiches which were going to go in the bin to a homeless shelter but was unable to due to legal restrictions.

      They tend to put you on tills for 7hrs shift. I would recommend that shifts should be mixed with other duties.

      Advice to Management

      Providing incentive, such as gift vouchers or perfume testers, will encourage performance

    6. "security officer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Boots part-time

      Pros

      The organisation allows for career advancements and offers a large amount of training. It also allows you various job roles and mobility. Plus flexible working hours.

      Cons

      the wages on the bottom level like all retail jobs is largely minimum wage and this can off-set the perks of the job if you wish to have sustainable income.

      Advice to Management

      I do not really have any advice to the management as I have never worked at that level and do not know what the job entails or requires.

    7. "Customer Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at Boots part-time

      Pros

      Great atmosphere
      pleasant staff,
      Good pay

      Cons

      No cons loved working there

    8. "Great people - management is a bit of an issue"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Assistant in Hull, England (UK)
      Current Employee - Customer Assistant in Hull, England (UK)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Boots part-time (Less than a year)

      Pros

      The people! Met some amazing friends and had some great times in and out of work. Always busy so there’s always something to do, and you get offered a lot of extra shifts too. Great pay as well, I am on £8.33 an hour and I’m under 18. Good hours, managers are friendly and help you as much as they can, with your work and with any problems you have outside of work.

      Cons

      The management team (high up) don’t seem to understand how busy the shop gets. On operations you’re expected to have every bit of delivery done by 11am no matter how big it is, as well as helping customers, answering the till bell when it rings for help, tidying the back shop, taking in sandwiches and extra deliveries, booking in online orders and cashing up. All of this has to be done in 4 hours or less, which is what the high up managers have decided. It’s very stressful sometimes and a lot of pressure is put on you.

      Advice to Management

      Please take into consideration how much work we have to do in such little time on operations! Often there’s only 2 people working on the delivery and doing everything else, it’s not realistic to have everything done by 11am, especially when some days we have as many as 10 dollies!

    9. "Customer Assitant/No 7 Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Boots part-time

      Pros

      - Very good wages for all ages
      -Discount great and unlimited/double discount sometimes
      - Set shifts good length of working day.
      -Good yearly review training and yearly reviews with manager

      Cons

      -Expected to do a No7 Advisor role without the pay
      -Management advise you they want you to progress in review but never do it.

    10. "The best place I have ever worked"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Nottingham, England (UK)
      Current Employee - Anonymous Employee in Nottingham, England (UK)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Boots full-time (Less than a year)

      Pros

      Great benefits and CSR involvement.
      The Company has a great culture and all the people are lovely to work with and are really passionate about what they do.

      Cons

      Changes to processed can be slow.

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