Boots Reviews | Glassdoor.co.in

Boots Reviews

Updated 16 November 2017
1,202 reviews

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3.3
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Elizabeth Fagan
148 Ratings

1,202 Employee Reviews

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Pros
  • The work collegues and great and good pay (in 126 reviews)

  • Temp employees still got to use the staff discount card (in 106 reviews)

Cons
  • Long hours but to be expected in retail, especially if temporary (in 60 reviews)

  • Work life balance needs a little adjustment (in 22 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great brands, great people, needs to be more innovative with its people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nottingham, England (UK)
    Former Employee - Anonymous Employee in Nottingham, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Boots full-time (More than 3 years)

    Pros

    Great people and great brands with a great heritage. Loved going out into store and seeing the customers being delighted.

    Cons

    Not very flexible in their approach to a modern workplace. Very traditional in its thinking. Total benefits not very competitive. Felt that the values were being paid lip service to. The stores colleagues need to be supported and valued more.

    Advice to Management

    Remember that people will leave if they feel they aren't being valued.

    Boots Response

    13 Nov 2017 – Digital Attraction Coordinator

    Thank you for taking the time to leave your feedback, it's greatly appreciated! We value your opinions about the benefits, and how traditional the workplace is. This will be passed on to the relevant... More


  2. "Good company to work in - particularly for part-time employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Assistant in Bristol, England (UK)
    Former Employee - Customer Assistant in Bristol, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Boots (More than 3 years)

    Pros

    - decent wage
    - staff discount
    - relatively flexible working hours

    Cons

    - rude customers (obviously depending)

    Advice to Management

    n/a


  3. Helpful (1)

    "Boots"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Boots full-time (More than 3 years)

    Pros

    Good rate of pay, good working employment

    Cons

    Lack of staff on shop floor

    Boots Response

    13 Nov 2017 – Digital Attraction Coordinator

    We appreciate your feedback around pay and the staffing levels. We can ensure you this will be passed on to the relevant teams so that improvements can be made.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Fine Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Sidcup, England (UK)
    Former Employee - Cashier in Sidcup, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Boots part-time (More than a year)

    Pros

    Flexible working hours, fair wage, friendly colleagues

    Cons

    Not that many cons, it was a nice, easy job

    Boots Response

    13 Nov 2017 – Digital Attraction Coordinator

    Thanks very much for taking the time to leave your feedback.


  6. "good job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boots full-time

    Pros

    The team works hard and management is fair

    Cons

    I dont have any cons at the moment

    Boots Response

    14 Nov 2017 – Digital Attraction Coordinator

    Thanks for your feedback; it's fantastic to hear that your team works hard and management is fair.


  7. "Boots"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boots full-time

    Pros

    Good pay, easy to understand tills

    Cons

    Terrible with sick days, not very accommodating to illnesses, bad management


  8. "Not enough investment in looking after their staff."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Boots full-time (More than 8 years)

    Pros

    My colleagues make work enjoyable.
    Discount.
    My store manager.
    The patients

    Cons

    Poor security for employees putting staff at risk as they have low priority on cctv upgrades and fixes and external security cuts leaving stores vulnerable.
    Regular theft.
    No receipt - exchanges given.
    No support for the staff.
    Unable to speak with people admin - for managers only - what if you are not happy with the management then where do you go, poor HR resources
    Long hours
    Multitasking whilst dispensing = mistakes = lawsuit = patient safety risks.
    Skeleton staff
    No Xmas temps.
    Emoloyees staff have no voice.

    Advice to Management

    Loss and prevention should really review the refund policy again as although recently changed theft means that stolen goods can be exchanged. No proof, no exchange or gift card.
    Clearance stickers not functioning and overrides are ridiculous, send the stock back to a store that can get rid of the stock as it is basically being given away at below half price.
    Invest in your employees as they invest their time in you and they are the reason customers return.
    Should be essential that basic security is granted to all stores in the area. If I lock up during Xmas period (when it is a vulnerable time) I expect to be secure as I am securing your store by locking it. A guard is necessary.
    Invest in security - less theft - less losses.


  9. Helpful (1)

    "Customer Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Boots part-time (More than a year)

    Pros

    - People are really good to work with
    - Good discount
    - Lots of overtime available
    - Lots to learn
    - Good pay £9.25

    Cons

    - If you are good at your job, management tend to rely more and more on you and expect you to work harder and longer
    - Can be difficult to manage work-life balance as managers can be pushy
    - Assistant Manager is useless and expects shop floor staff to pick up slack when theres not enough colleagues
    - Customers having a go, when it's not your fault

    Advice to Management

    - Communicate with each other
    - Take opinions of customer assistant because sometimes our way is more efficient
    - Have enough staff on the rota instead of texting me last minute to come in

    Boots Response

    14 Nov 2017 – Digital Attraction Coordinator

    We really appreciate you taking the time to leave your feedback.

    It's great to hear that you're happy with the pay & discount and you get on with your colleagues, have the opportunity for over... More


  10. "Customer Assistant Boots"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boots part-time (More than a year)

    Pros

    The discount
    Organised breaks
    Part time hours can be increased
    Very social job
    Rewarded when you met targets
    Extensive training opportunities

    Cons

    Uncomfortable uniform
    Part time hours can be very long
    Forced to traffic stop/sell items to customers

    Advice to Management

    Update the uniform and do not force staff to sell products and traffic stop customers


  11. Helpful (1)

    "Too much pressure to sell No.7"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Heathrow, England (UK)
    Current Employee - Anonymous Employee in Heathrow, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Boots part-time (More than 5 years)

    Pros

    Working atmosphere is good.colleagued are good

    Cons

    Too much pressure to sell No.7 products.Management busy in office all the time..no one on shop floor most of the time.if they are there they busy on personal calls.

    Advice to Management

    Be professional no favoritism


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