Boots Reviews

Updated Jul 28, 2021

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Found 3,810 of over 4,163 reviews

3.5
63%
Recommend to a Friend
69%
Approve of CEO
Boots Senior Vice President and Managing Director Sebastian James
Sebastian James
555 Ratings
Pros
  • "Good pay, good staff area & managers actually helped(in 342 reviews)

  • "staff discount is always a plus(in 225 reviews)

  • Cons
  • "long hours around holidays such as christmas(in 147 reviews)

  • "Experienced poor management at some stores(in 79 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee
      Featured Review

      Boots

      May 11, 2021 - Customer Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      All colleagues are supportive and lovely. If you are eligible you can get the boots employee discount card which is amazing!

      Cons

      Long working hours.. But except that I dont find any cons yet. I think it is difficult to find the vacancy as people work for a long time here?

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    2. 4.0
      Former Employee, more than 5 years

      Dispeny assistant NVQ 2

      Jan 10, 2019 - Team Leader Pharmacovigilance/Drug Safety in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best place to work with ..learnt a lot ..had a great team at both lupset and chimes.

      Cons

      - Didn't get enough salary hike and a package. -in 2010, I was told that company will sponsor me working visa (Tier 2) and because of that I didn't find a new job .. in 2011, I was told that they can't sponsor the visa due to frequent changes in government rules. I would be there by this time if the company had sponsored me the visa or they would have informed me earlier (I could have joined other organisations) and I didn't have to return to my home country after spending lot of money in completing master's.

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    3. 4.0
      Former Employee, less than 1 year

      Nice team but really long and tiring shifts

      Jul 27, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team and management, great work It was very busy during holidays but it was really relaxed.

      Cons

      Not flexible timetable and long shifts. If you miss a day it’s really hard to reach store. No one picks up phone

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    4. 2.0
      Former Employee, more than 3 years

      Discriminatory

      Jul 16, 2021 - Sales Assistant in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Above minimum wage. Bi-yearly wage increases. €10.70 starting, €12.65 after two years. Holidays equivalent to 4 weeks of contracted hours.

      Cons

      Those who have disabilities struggle to get extra hours during the summer. Not being allowed to fulfill tasks due to fear of insurance claims. Full time staff prioritised for holidays. Bonus almost impossible to achieve for anyone working on tills and not on the floor. Anyone working part time or who isn't a 'favourite' or has a minor disability is put on tills all day with no assistance or cover at any times. Often locking up you end up staying back extra time due to alarm faults, customers refusing to leave the store etc. And don't get paid extra for holding keys overnight, sometimes even for a week.

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    5. 3.0
      Former Employee, more than 1 year

      Straight-forward job which is ruined by poor management

      Jun 9, 2021 - Customer Assistant in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fairly straightforward jobs, once / twice a year double discount. No age band for pay rates.

      Cons

      - Lack of security in certain evening hours, I work in an area that experiences a lot of regular theft, aggressive thieves, a lot of understaffing. Customers have tried to report the regular theft and lack of security as its dangerous for the staff and customers, however, there is lack of HQ interest and support on this issue. -Management can be awful, this all depends on the store. however, there are often "mean girl" clicks. The management speaks down to the staff, a lot of occasions of making staff cry and no apology or understanding. Expected to complete huge amounts of tasks while management avoids the shop floor. We'd be incredibly under-staffed yet management would still expect a huge workload to be completed while they themselves don't step foot near the regular shop floor work. The experience can be very management dependent especially as the management changes VERY often. However, the lack of security funding shows that the company itself doesn't care about the safety of their own staff.

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    6. 2.0
      Current Employee, more than 5 years

      n/a

      Jul 25, 2021 - Pharmacy Technician in Preston, North West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Money, work your way up the ladder.

      Cons

      Colleagues act like kids in school, memtal health gets affected by other colleagues and acpts, takes a month or 2 or years to sort a problem out, you are just a number to the management, acpts talk down to you, acpts pull you down unless in their group of favourites. Management and acpts have favourites they look after. Environment is awful especially if you have mental health.

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    7. 4.0
      Former Employee

      Good first job

      Jul 26, 2021 - Customer Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great experience with a fab team

      Cons

      Few long term opportunities for jobs

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    8. 5.0
      Former Employee, more than 1 year

      Brill

      Jul 26, 2021 - Customer Assistant in Derby, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work at

      Cons

      Hardly any of cons of working here

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    9. 4.0
      Current Employee, more than 3 years

      Good job

      Jul 5, 2021 - Trainee Healthcare Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits Staff friendly Works well for students Some good training if you ask for it Rewarding

      Cons

      Not much room to develop Hard to get full time work most of the time it is part time work, always asked to do extra but never get contract changed , even if you are contracted to 16 and do 30+ hours work on a regular, if you have to take time off you will only get paid your contracted hours

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    10. 5.0
      Former Employee, more than 1 year

      hi

      Jul 22, 2021 - Consultant in High Wycombe, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fun, good pay, good people

      Cons

      working, not many cons, customers can scam u

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