Box Customer Success Manager Reviews
Updated 9 Sept 2023

Found 39 of over 1T reviews
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
What are your colleagues talking about?
- 5.09 Sept 2023Customer Success ManagerCurrent Employee, more than 3 yearsAustin, TX
Pros
Great culture, people, work life balance and CEO!
Cons
No 401k matching but so many other amazing perks.
- 5.013 Jul 2023Customer Success Manager (CSM)Current Employee, less than 1 yearLondon, England
Pros
- they treat you like an adult, it's flexible and you're empowered to manage your own diary - everyone is unbelievably friendly, you feel like part of the family from day one, and there are lots of community events/groups to get involved in - the company values are actually REAL and not just some nice words on a website - solid career progression steps - great management and leadership who actually listen
Cons
- the ramp up is very comprehensive but possible a little too slow, lots and lots of training before you get stuck into role