Boyd Gaming Reviews

Updated 10 Jun 2021

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3.1
46%
Recommend to a Friend
65%
Approve of CEO
Boyd Gaming CEO and President Keith E. Smith
Keith E. Smith
181 Ratings
Pros
  • "Small company feel for a casino(in 18 reviews)

  • "Hourly team members were good people(in 12 reviews)

  • Cons
  • "This is to be expected in most casino jobs(in 24 reviews)

  • "Low pay and some management looks down on workers(in 18 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 3.0
      Current Employee

      Relationship between employer employee

      18 Jul 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Innovative, growth, expansion, profit oriented

      Cons

      Less focus on employees, remuneration could be better at par

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    2. 3.0
      Former Employee, more than 5 years

      Great

      10 Jun 2021 - Server/Waiter in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people and place to work

      Cons

      None. Awesome place to work

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    3. 4.0
      Former Employee, more than 1 year

      Boyd Treats Employees Pretty Well

      18 May 2021 - Legal Secretary in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great working environment; they treat their employees very well; good benefits

      Cons

      Salary is quite low for the position

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    4. 5.0
      Current Employee

      Excellent Company

      7 May 2021 - Guest Service Team Member - Cashier in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Beautiful resorts around the country, so relocating and progressing through the ranks is possible. Entry level positions in all categories. My coworkers at Aliante in Las Vegas, NV, were absolutely lovely people.

      Cons

      I think all serve Pepsi products instead of Coke.

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    5. 5.0
      Current Employee, more than 8 years

      Great company to grow your career if you are willing to put in the work

      1 May 2021 - Surveillance Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Career growth - if you have the same core values and are willing to work hard

      Cons

      Working Swings/Graves makes it difficult to have a social life, especially when you also have to work weekends and holidays

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    6. 4.0
      Former Employee, more than 1 year

      Good Company

      9 May 2021 - Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My first gaming employer, learned a lot.

      Cons

      Don't expect anything from them unless you've been an employee for at least 3 months. As simple as "whatever" they're giving out for Thanksgiving (as an example).

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    7. 2.0
      Former Employee, more than 5 years

      A Pinnacle of Bad Management

      24 Apr 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      On a personal level, most of the people you meet and work with there are wonderful, and having good coworkers is the reason most people stay so long, myself included. Boyd is also very open to hiring people without much experience on their resume as long as you can prove you know your stuff, so it can be a great place to get your foot in the door if you want to work in the casino industry or you're fresh out of college / been out of work a little while.

      Cons

      Everyone tauts #BoydStyle but that just isn't the case anymore. There is a 24/7 work expectation that I've discovered persists in most departments. Management will specifically check in during normal lunch break hours to make sure you skipped your state-mandated break, and will call you out in group settings if you're found not to be there. I was frequently contacted on weekends as well, and had to respond within 5 minutes to avoid getting in trouble. On one such occasion, I was actually threatened with a write-up by having to be texted after the 5-minute mark, rather than responding to an email immediately on my day off. Because management is very insistent that every second of your time belongs to the company, it became unsafe to put in vacation requests, ultimately leading to me quitting just so I had a moment to breathe again. Management also does not like to be disagreed with, and once you make your opinions known to them it becomes their mission in life to make you miserable. The political games played at this company are worse than any I've experienced before. They do not listen to their employees, and will specifically task them with responsibilities they did not sign up to do while offboarding the tasks they were hired for over to third party vendors. If you have the audacity to be forward-thinking, you will catch management sneaking around behind your back with HR to find the most inconvenient way to get your position with the company removed. HR does not have your back at this company, and will simply aim to distract you by making you run around in circles calling random phone numbers while paperwork is being filed for your termination. I've also found management to be rather insensitive, especially with the issues COVID has brought on. Employees were mandated to be in the office after most of the state had shut down, and even when they were allowed to work from home there was no trust from anyone in leadership. The in-office status has changed several times, with it finally settling on being work from home, but it likely won't stay that way. Management is very insistent that people cannot bond unless they see each other in person, and the activities that have been forced upon the employees in the absence of that consist of quite demoralizing questions that seem only to depress people - especially knowing that they will be written up if they do not participate. Additionally, between the expectations for the dress code and mandatory webcam sessions, it's impossible to feel secure in one's image. Management makes a special point to comment on hairstyles and outfits of every person during every call, and remind people specifically of the type of footwear that needs to be worn even when at home. Men frequently were told they needed to trim their beards, and women frequently were told they needed to put on more makeup. This sort of call-out in a group setting, or even one on one, is unreasonable and discriminatory, and made every day uncomfortable. Overall, the environment has become toxic. This is not a workplace it is safe to be honest in; you must agree with every inhumane thing said or risk being under management's political radar. Even when sticking to every letter of the Boyd law, it's impossible to escape the constant scrutiny. Every day became about tracking exact timestamps of emails and responses, having to defend oneself to their manager when inevitably a complaint was filed against you for something you didn't do. If you choose to work here, expect to pledge every second of your life to a company that does not care for you in the slightest and will go out of their way to make sure you do not enjoy your job, and start becoming accustomed to the extreme amount of stress that will be placed on you at every turn.

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      7 people found this review helpful
    8. 4.0
      Current Employee, more than 5 years

      food and beverage

      7 May 2021 - Food and Beverage Supervisor in Las Vegas, NM
      Recommend
      CEO Approval
      Business Outlook

      Pros

      people who works. benefit. 401k. good customers

      Cons

      inconsistent HR policy. lazy corporation

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    9. 5.0
      Former Employee

      Work Environment

      1 May 2021 - Group Hotel Sales Manager in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hospitality Concern, Benefits, Location, Family

      Cons

      On-Call, Entry Pay, Give Overtime, Sick Days,

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    10. 3.0
      Current Employee

      Security

      26 May 2021 - Security Officer in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      its a job that is more than minimum wage

      Cons

      pay cap is around 17

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