CVC Capital Partners Reviews

Pros

good bonus and enjoyable environment

Cons

can be busy on the phone

Pros

- Fairly easy work - Teams are nice - Regular contact with colleagues even through remote working. - Equipment and furniture all provided

Cons

- Qualifications are in-house and useless outside of Domestic & General. I was told I ca do NVQs and BTECs as part of my in-house training. Instead, they offer you full access to the internal L&D catalog, but that is only useful for internal promotions. - The work is boring. You'll be screamed at down the phone, you'll have the same conversation 50 times a day and then you'll log off. Its boring. - Operational Management and QA are focused on business needs, not employees. You'll have your commission taken from you at the slightest mistake and for very subjective reasons, and your targets are ever tightened. The business benefits by putting its profits before both customer and employee welfare. - You'll hurt people. From my time dealing with complaints, I was always told to continue to sell, which was my job. But the standard line from Resolutions if there was a complaint was typically to blame the supplier rather than take any initiative and actually help someone. - Laughable mental health support. This kind of job lends itself really easily to burnout. The support just isn't there. The external EAP programme requires you jump through loads of hoops. - They claim that they promote internally, but internal opportunities were also posted to LinkedIn at the same time, and there was a minimum time served requirement for internal recruitment, putting internal recruits at a disadvantage to those external to the company.

Pros

If you're good at the job you won't have many issues

Cons

Very repetitive Lack of progression Not too bad

Pros

Great name on your CV, good compensation but nothing else

Cons

I joined CVC Credit (credit arm of CVC Capital) a few year now Since joining, the phrase social life has disappeared from my life. There is no work life balance. You're lucky if you don't have a 60+ hour week nor work weekends. I don't even have time to call my family. Constantly working beyond 12am everyday and I stopped making weekend plans when I just end up working every Saturday and Sunday People are very rude, especially the Investment Professionals from the Private Credit team. The way they talk down to people, especially core infrastructure teams whom I believe do an excellent job, is unbelievable. You don't hear "Thank You" or "Please" in any of the emails, just "Do this urgently". Company culture is very last minute when you only got given 24 hours or less to complete a task and investment teams will have the audacity to chase every couple hours, as if no one's doing their job. This is borderline harassment. We have not been shown any respects since joining. In all honesty, I've been treated better by a Starbucks Barista at JFK. We deserve to be treated better whilst doing our job.