Cancer Research UK Shop Manager Reviews

Updated 14 Sep 2020

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1.7
0%
Recommend to a Friend
74%
Approve of CEO
Cancer Research UK CEO Michelle Mitchell (no image)
Michelle Mitchell
2 Ratings
  1. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Volunteer Shop Assistant 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Cancer Research UK part-time for more than 5 years

    Pros

    Work within a great team

    Cons

    Lots of pressure to hit targets

  2. "100 hrs wirk for 1hrs pay"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shop Manager 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Cancer Research UK full-time for more than 3 years

    Pros

    Lovely people working in the shops

    Cons

    Higher management have direction and dont communicate

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  3. Helpful (2)

    "Very demanding job"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shop Manager 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Cancer Research UK full-time for more than a year

    Pros

    Working for a charity that wants to beat cancer.

    Cons

    Senior management push too hard. Managers are expected to work through breaks as not to leave volunteers alone. Targets are unobtainable. Fundraising is not easy for people who have only done retail. KPIs ridiculous. Volunteers are you always kind, often they make snide remarks and do not like being told what to do.

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  4. Helpful (2)

    "Great atmosphere to work in"

    3.0
    Current Employee - Shop Manager in London, England

    I have been working at Cancer Research UK full-time for more than 3 years

    Pros

    Great teams of volunteers Nice work not at all boring ever Every day is different You easily fall in love with the job itself

    Cons

    Cruk give shops no support They just want want want Every time expecting targets to be reached and endless fund raising They don't quite understand what it's like working in the shops Very poor pay with very high expectations

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  5. Helpful (2)

    "Terrible to work for"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shop Assistant in Basingstoke, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cancer Research UK part-time for more than a year

    Pros

    Friendly work force, and interesting finds.

    Cons

    Was lied to in my interview about how much I would be paid and how much holiday I would get. My hours were changed one week in and I was. Breaks were not always allowed. My disability was disregarded despite them being aware of it in the interview.

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  6. "Volunteer at Cancer Research charity shop"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Volunteer/Shop Assistant in Maidstone, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Cancer Research UK for less than a year

    Pros

    Good people and environment to work in. Possible to progress into a paid role if you wanted to. Good management, well-run shop.

    Cons

    Occasionally short off staff due to the difficulty for managers to get volunteers. Resources/money to improve store for customers not always there.

  7. Helpful (3)

    "Not a great place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shop Manager in Birmingham, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Cancer Research UK full-time for more than 3 years

    Pros

    The cause made me stay there for so long,

    Cons

    CRUK are too keen to spend money on POS and equipment rather than paying staff fairly. I was unsupported in my role and when I asked for help it wasn't given to me.

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  8. "Good for volunteering"

    4.0
    • Culture & Values
    Former Employee - Shop Assistant in Edinburgh, Scotland

    I worked at Cancer Research UK part-time for more than a year

    Pros

    -friendly work environment -management let's you decide about which tasks you'd like to take on

    Cons

    -some team members might not pull their weight

  9. Helpful (4)

    "Poor wages and excessive work loads"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shop Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Cancer Research UK full-time for more than 5 years

    Pros

    There are some amazing shop managers and volunteers and some great customers. Its a good start for gaining experience in retail.

    Cons

    Under appreciated, very stressful. Work load is always increasing but the pay doesn't. Very little chance of career progression. You can take on more responsibilities within your role but that just adds to the stress of your already stressful job. Very little help with recruitment of volunteers.

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  10. Helpful (8)

    "Excellent Shop Staff & Volunteers, Poor Management and Support"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Shop Manager 
    Doesn't Recommend

    I have been working at Cancer Research UK part-time

    Pros

    Great team within shop, supporting worthy charity.

    Cons

    Little or no support from area or regional management, when issues were raised they're dismissed without action or support of any kind. Expected to open shop for 8.5 hours plus open and close, which means paid for 7 hours but at work for minimum 9 hours with little or no chance of breaks as many volunteers are not comfortable to be left alone to manage shop. All for minimum wage.

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Found 24 reviews