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    Canon Solutions America Reviews

    Updated 20 February 2019
    562 reviews

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    2.9
    StarStarStarStarStar
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    Recommend to a friend
    Approve of CEO
    Canon Solutions America CEO Yoroku Adachi
    Yoroku Adachi
    187 Ratings

    Employee Reviews

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    Pros
    Cons
    More Pros and Cons

    1. "The "at least we have a job" kind of company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Billing Representative II in Burlington, NJ (US)
      Current Employee - Billing Representative II in Burlington, NJ (US)
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at Canon Solutions America full-time (More than 3 years)

      Pros

      Job security, work-life balance and cultural diversity.

      Cons

      The amount of work is not balanced between coworkers and the pay in most positions are not competitive.

      Advice to Management

      Remove barriers that allow for positions to be flat. The job descriptions need to be more clear for each department and each expectation for the roles under specific managers. The best employees produce the best work and have the most work. Once they believe they are not being fairly compensated for their efforts, or are not afforded any kind of legitimate promotion, they will leave.

    2. "Awful Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Proposal Analyst in New York, NY (US)
      Former Employee - Proposal Analyst in New York, NY (US)

      I worked at Canon Solutions America full-time

      Pros

      Canon is an excellent company.

      Cons

      There is too many levels of management. They do NOT talk to one another and when they do, they are sometimes less than honest. They do not protect their employees, they are only interested in covering their own behinds.

      Advice to Management

      Talk to one another. And when you are wrong, acknowledge it.

      3. Join the Canon Solutions America team
      See Our Latest Jobs

    3. "Sales support"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Canon Solutions America full-time (More than 5 years)

      Pros

      Benefits and 401K. Nice colleagues.

      Cons

      Systemic lack of collaboration and communication between roles and functions.

    4. Helpful (2)

      "Business development"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Business Development in Itasca, IL (US)
      Former Employee - Business Development in Itasca, IL (US)
      Neutral Outlook
      No opinion of CEO

      I worked at Canon Solutions America full-time (More than a year)

      Pros

      401k- paycheck - and talented sales teams.

      Cons

      totally Complete against your dealers.
      Highly Micromanaged.
      Zero flexibility
      Minimal room for advancements

      Advice to Management

      Take advise from people on the ground

    5. "Warehouser I position is really a coordinator position"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Warehouse Associate in Norcross, GA (US)
      Former Employee - Warehouse Associate in Norcross, GA (US)
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Canon Solutions America full-time (More than 3 years)

      Pros

      Good benefits
      Put in your own time
      Laid back at the beginning of the month

      Cons

      End of the month is horrible
      Management have a "must complete at all cost" despite safety reasons
      Yearly raises are not even noticeable and aren't negotiable.
      You will work Saturdays if there is enough work at the end of the month
      At the end of the month, you will be working up 8 PM or longer despite the heavy lifting
      Forklifts are way out-dated and fail to meet OSHA safety guidelines but isn't being addressed to manager because it still "runs"

      Advice to Management

      Treat warehouse employees better and reward hard work with PROPER raises instead of short changing everything so you can have a bigger year end bonus. Actually have a manager does knows the ins and outs of the warehouse procedure instead of just passing on all the work and claiming the job well-done to yourself.

    6. Helpful (1)

      "Good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Canon Solutions America full-time

      Pros

      Good company to be independent yet accountable

      Cons

      Management changes directions too often

    7. Helpful (2)

      "Canon Solutions America is a great place to make connections and leave!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      No opinion of CEO

      I worked at Canon Solutions America full-time

      Pros

      I made some lifetime friends there and for that I am grateful. Other than that I have very few positive thoughts about the company.

      Cons

      Most of management has no idea what it's like to work at these sites and the ones that do turn a blind eye. They will allow you to take on more duties to increase the contract value and/or extend it, but are not really interested in paying you a fair wage in return for your efforts.

      Advice to Management

      Stop forcing ridiculous amounts of training that benefits a small percentage of the staff and actually work to make their lives better. Do this and maybe more people would stay!

    8. "Site Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Canon Solutions America part-time

      Pros

      Great atmosphere and great people

      Cons

      Work hours are not enough

    9. Helpful (1)

      "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Contract Administrator in Burlington, NJ (US)
      Current Employee - Contract Administrator in Burlington, NJ (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Canon Solutions America full-time (More than 3 years)

      Pros

      The pay is good, and they value their employees.

      Cons

      The benefits aren't the best and there is much room for advancement.

    10. Helpful (1)

      "Contract Administrator"

      StarStarStarStarStar
      Former Employee - Anonymous Employee in Schaumburg, IL (US)
      Former Employee - Anonymous Employee in Schaumburg, IL (US)
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Canon Solutions America full-time

      Pros

      Good people and easy work.

      Cons

      Poor manager and more data entry than anything.