Capital One Director Reviews | Glassdoor.co.in

Capital One Director Reviews

Updated Jun 27, 2019

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Found 185 reviews

3.8
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Rating TrendsRating Trends
70%
Recommend to a Friend
96%
Approve of CEO
Capital One CEO Richard D. Fairbank
Richard D. Fairbank
112 Ratings
  1. Helpful (4)

    "Good place to learn on the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Capital One full-time for more than 5 years

    Pros

    Allows for employees to take on new roles and learn on the job. Flexible in terms of working from home. In growth mode.

    Cons

    Compensation is below average- acutely so, in urban offices. Gender discrimination lawsuit waiting to happen- if you're a woman you won't get promoted and you will be the first to be laid off in any reorganization or downturn.

    Advice to Management

    Having a senior leader stand in front of a division and tell them that they shouldn't discriminate, doesn't address discrimination in any meaningful way.

    Capital One2017-09-27
  2. Helpful (1)

    "Great company. Do not expect a long career here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director, Software Engineering 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 8 years

    Pros

    Positive culture. Hiring process means very smart people working in the organization.

    Cons

    Rapid changes drives out some stability. Jack Welch Performance Management model.

    Capital One2017-08-07
  3. "Great place to learn and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 5 years

    Pros

    The structure of how work is done, coupled with a culture of moving associates through different teams and experiences contributes to a great learning environment. During my tenure, I have worked on expansion strategies, marketing, underwriting, new product development and associate-facing development programs. My managers have been supportive of learning new skills through trainings, projects, and conferences. I have...

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    Cons

    Banking is a highly regulated industry, which means that getting something to market can take quite a while. And, like many public companies I see leaders falling into the trap of focusing on short-term results over long-term strategy.

    Advice to Management

    Would love to see more women in senior leadership positions, especially in the C-Suite and on the board!

    Capital One2017-07-17
  4. Helpful (5)

    "A great company with heart, but definitely room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 5 years

    Pros

    Founder-led and market-back strategies: Fairbank still is at the helm and sets truly market-based strategic priorities Data-centric decision making: Analytics run this company. Data trumps tenure. Amazing opportunities to grow and learn: The organization generally values a breadth of experience and frequent rotation/movement is supported and encouraged. Development programs available for high performing associates...

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    Cons

    - Getting a raise and promotion: I think we most leaders do their best to administer the performance management process in a fair way, however, because people are involved, there are many imperfections. There continues to be a relatively homogeneous group of associates (namely white business analysts who started as college hires) that are recognized and promoted more quickly than others. - Poor strategic execution:...

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    Advice to Management

    Raise the bar for those that report to the CEO! For instance, the large "Enterprise Services" organization that includes IT, marketing, digital, legal, etc. has wasted ten of millions of dollars, but the leader that team has not been held to account. Continue to focus on diversity and inclusion. This isn't just about hiring, but starts by breaking up the current male-dominated business analyst boys club.

    Capital One2017-06-27
  5. Helpful (2)

    "Always being challenged which keeps associates fresh and motivated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director, Operations in Melville, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 10 years

    Pros

    The diversity and culture at Capital One is refreshing. The company is always looking to improve associate engagement through some creative events, benefits etc.

    Cons

    Some areas within Capital One tend to make quick turns in direction. although very ambitious, in some cases these decisions leave the customer at the short end. Relocation, closing back offices and branches may save some money short term but adversely affect the loyal and passionate associates and trusted clients

    Advice to Management

    The loyalty , passion and work ethic of your New York associates should play an important role in the decision making when weigh out of state relocations

    Capital One2017-06-28
  6. Helpful (5)

    "Great benefits and good flexibility for work life balance if you can survive the culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director, Human Resources in Wilmington, DE
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 3 years

    Pros

    Benefits, flexibility with work hours (for non-front line jobs), good comp plans, amazing CEO and vision. Amazing community involvement. Some of the most talented people work there.

    Cons

    Leadership (VP + levels) - it's a good ole boys world and Richmond runs the show so if you are not in Richmond or follow suit and comply with old school methods and practices you will struggle in the environment. There is a culture of fear -(regardless of what is preached) and you are always needing to "show well" or "concede to egos" or you will be calibrated down in performance reviews (or out) and will not move up...

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    Advice to Management

    Stop reducing workforce only to turn around and hire more. It is exhausting having to "reduce heads" only to backfill the positions because you cut too deep and then costs increase and we are pressured to cut again. It's a cyclical problem and we lose too many exceptional people. The largest part of my role is having tough conversations with impacted associates only to turn around and be in crunch to interview and fill...

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    Capital One2017-06-21
  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for more than 5 years

    Pros

    Remote office work, great people

    Cons

    Too much emphasis on process management

    Advice to Management

    Focus more on the actual work and not 10 ways on how to do it

    Capital One2017-06-14
  8. Helpful (12)

    "Don't take a Finance job at Capital One unless you're 22 years old"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance Director in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capital One full-time for more than 3 years

    Pros

    Capital One is a huge company so I'm really only reviewing the Global Finance organization, where I had the misfortune of working for four years. For the right person, it can be a great opportunity. It's a big, well-run company and it doesn't expect you to work more than 40-50 hours per week (granted, strenuous hours in a Finance role). If you work in Richmond, the West Creek facilities are fantastic. I saw plenty...

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    Cons

    Capital One has a brutal performance management system and they really do fire people, even good people, and lots of them. In the area I worked, pretty much anyone over the age of 40 was toast if they weren't a Senior Director or above. The Senior Manager and Director levels ( for those age 40+) were constantly targeted in re-orgs and downsizings. And it's not like you get great experience in Capital One Finance. ...

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    Advice to Management

    Stop hiring and firing people constantly. Your performance management system is a joke. (And I wasn't fired. I was promoted at the end of last year, and your system is still stupid and repulsive).

    Capital One2017-06-03
  9. Helpful (2)

    "Cool place to work, smart people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Art Director in Richmond, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capital One for more than a year

    Pros

    I have been at Capital One off and on for 5 years and I've always landed on awesome teams. The west creek campus is great, everything you could need.

    Cons

    It's as corporate as it gets. They have tried to create a more fun and engaging atmosphere with recent upgrades, and it's a little better than the cubical life.

    Capital One2017-05-23
  10. Helpful (2)

    "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director Technology in Richmond, VA
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 10 years

    Pros

    great culture, more like a tech company than a bank

    Cons

    Very high stress environment; rapid pace of change

    Capital One2017-05-09
Found 185 reviews