Capital One Director Reviews

Updated 30 Jul 2020

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3.7
58%
Recommend to a Friend
92%
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
167 Ratings
  1. Helpful (3)

    "Worked there 8 years, loved everyday until the day I lost my job due to re-org."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for more than 8 years

    Pros

    The company really does care for the employees and has great work life balance.

    Cons

    The company recently went through a massive internal business operation change model that wasn't handled very well and caused confusion with ripple effects. In some instances it opened up opportunity, in some instances it shut the door for others and great associates were lost in the shuffle.

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  2. Helpful (3)

    "Golden Handcuffs"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Accountant in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 5 years

    Pros

    Pays well for cost of living in the Richmond area. You get to play with the newest tools.

    Cons

    Performance reviews are not really based on performance. They are stuck in product delivery instead of value delivery. They need to add a more mature product management department with business architects.

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  3. Helpful (9)

    "If you like politics of Forced Ranking, you'll love it here."

    3.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Director 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time for more than 3 years

    Pros

    Food, Campus, free parking, training tools

    Cons

    If you are in the Technology division but you are not working in coveted Mclean, you are over the age of 30, and you are not white or Indian and not part of the leadership cliques? You may find it a bit challenging here.

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  4. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for more than 8 years

    Pros

    Work life balance, high talent bar, ability to advance, competitive compensation, open to diverse thinking and ideas, strong culture

    Cons

    Highly consensus driven work environment requiring strong stakeholder management at most senior levels

  5. Helpful (2)

    "Overall a good experience, but there are issues within some groups"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Washington, DC
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Capital One full-time for more than 5 years

    Pros

    Flexibility, Salary, co-workers, technology friendly

    Cons

    some groups have grown too quickly and the culture has changed. A lot of cliques and favoritism. The forced distribution mandate creates a culture of undercutting your peers.

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  6. Helpful (1)

    "Know what you want going in"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Capital One full-time for more than 8 years

    Pros

    Dynamic and constantly changing environment

    Cons

    Company has a very specific business strategy leaving no room for a holistic approach to the market.

  7. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Portland, OR
    Recommends
    Approves of CEO

    I worked at Capital One full-time for more than 5 years

    Pros

    Always looking to move forward and improve

    Cons

    Changes direction frequently and sometimes over steers

  8. Helpful (3)

    "Brilliant co-workers; unstable org chart"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Manager in Baton Rouge, LA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time for more than 5 years

    Pros

    I worked with some of the smartest people I've ever been around. Very committed, excellent camaraderie and shared vision.

    Cons

    Success is highly dependent on the quality of your direct manager. Promotions, bonuses, and pay raises only come if he/she is willing and able to actively advocate on your behalf. That made me feel a bit powerless and constrained. But I had the dumb luck to have three managers who were not effective advocates.

  9. Helpful (1)

    "Great Company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 10 years

    Pros

    Training and development, flexibility in work location, super great talent to work with, very nice facilities, the founder is the CEO

    Cons

    Upper movement is a challenge; can be super stressful at times

  10. Helpful (22)

    "Director"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 5 years

    Pros

    Great colleagues, competitive salary/bonus/benefits, downtown location

    Cons

    Frequent and disruptive org changes and leadership changes, some roles (analysts) receive systemic preferential treatment while everyone else is second class, deeply flawed performance management process, only product is a credit card - no innovation or growth

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