Capitol Office Solutions Reviews

Updated Feb 5, 2021

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Found 57 of over 58 reviews

3.9
78%
Recommend to a Friend
95%
Approve of CEO
Capitol Office Solutions President Reed Hagmann
Reed Hagmann
34 Ratings
Pros
  • "COS is a great place to be for development, growth and a successful career path(in 11 reviews)

  • "We definitely believe in the work hard-play hard philosophy(in 5 reviews)

  • Cons
  • "Sales and upper management are the only people who get the fun perks (trips, happy hours, prizes)(in 3 reviews)

  • "There isn't much I don't like about COS(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Former Employee, less than 1 year

      Good Company

      Feb 5, 2021 - Account Executive in Columbia, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really great, extensive training program with amazing trainers. Relatively competitive salary offering and a good team atmosphere.

      Cons

      Cost of the product (Xerox Copiers) does not seem to be justified. Other copiers perform very similar functions for less money.

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    2. 1.0
      Former Employee, more than 1 year

      Be warned if your Female

      Dec 30, 2020 - Account Executive in Columbia, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Initial Training program from Xerox is great. - Driving Reimbursement - Administrative Staff -Technology Experts in Production

      Cons

      - Think Wolf of Wall Street for all the bad reason and you have this particular division of a great organization - A lot of unethical situations - They put on a good show for outsiders, but they promote an unhealthy internal environment and if you don't fit a specific mould don't even bother interviewing. - They spend more money on their turnover by training people and paying recruiter fees than actual coaching and maintaining employees. -Little growth area and low salaries for the area and amount of work they require from you/

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    3. 5.0
      Current Employee, more than 1 year

      Great Company

      Oct 5, 2020 - Account Executive in Columbia, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of training, great young people to work with.

      Cons

      very competitive industry lots of rejection

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    4. 3.0
      Former Employee

      Decent first job in sales

      Aug 21, 2019 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent first job if you’re just getting into outside sales

      Cons

      Management plays favoritism and you never really know what’s going on with the company

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    5. 5.0
      Former Employee, more than 3 years

      Great place to work!

      Jul 15, 2019 - Sales in Chantilly, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Clear path for account executives to be promoted to different roles, such as major account sales or a management/leadership role. Management was always very hands on and supportive. Reps are allowed to take their business and run with it, which is very empowering. There are a ton of incentives and trips to qualify for which makes the job very rewarding. Admin, operations, and leasing are all very strong.

      Cons

      This industry is not for everyone. If you are not willing to work your tail off each and every day you will have some challenges.

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    6. 2.0
      Current Employee, more than 1 year

      Stressful with no room for growth

      Mar 1, 2019 - Administrative in Columbia, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great coworkers, decent pay, fast paced business

      Cons

      No room for growth or promotional opportunities (outside of sales). Sales management is very sloppy and has extremely low expectations and standards of the work done by themselves and by sales reps. Being shady is a promoted practice, it may not be taught, but it is definitely (and obviously) not discouraged. The entire admin, operations, service, and warehouse teams are constantly understaffed and overworked - that does not mean more pay either, and bonuses are not always paid even if sales have constant bonus opportunities outside of their regular commission. Existing customers receive little priority from sales and there is almost no proactive customer relation or customer advocacy process. Sales and upper management are the only people who get the fun perks (trips, happy hours, prizes).

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    7. 3.0
      Current Employee

      Don't forget

      Jun 7, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are very nice. The industry is face paced and it's never boring.

      Cons

      Focus is only on sale's happiness and never on support departments. Often take advantage of support staff to make up for the lack of accountability within sales.

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      3 people found this review helpful
    8. 5.0
      Current Employee

      True review

      May 25, 2018 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company is fast paced and doing well. Glad to be a part of the Capitol team. Management stays involved and helps you be successful.

      Cons

      Pressure every day to perform, it can be stressful if you're not hitting your numbers on a quarterly basis. But there is an opportunity to have a career path if you hit your numbers and you're promoted from within.

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      1 person found this review helpful
    9. 5.0
      Former Employee

      Check out the social media

      Apr 26, 2018 - Anonymous Employee in Columbia, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Seriously, look at their social media. They give out trips, TVs, fitbits, cash, tickets to preakness (front row tickets) and they do huge parties, happy hours, all the fun stuff at the expense of the company. It's unreal and it actually kind of spoils you.

      Cons

      Sales can be tough but I still find myself reminiscing about my short stint there

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      2 people found this review helpful
    10. 5.0
      Current Employee, more than 5 years

      Capitol Office Solutions

      Apr 3, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Capitol truly cares about their employees and success. It is truly a work hard, play hard environment with a LOT of incentives and various ways to earn additional money. The culture is very positive and team focused. COS is a great place to be for development, growth and a successful career path.

      Cons

      Sales flexibility - expectation to be in before 8am and in the office at 5pm.

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      2 people found this review helpful

      Capitol Office Solutions Response

      Human Resources Director

      Thank you for your review. I have to agree that our culture is one of positivity, development and growth. COS is committed to the development and success of its employees. The expectation in sales is to be successful and a major part of being successful is preparation. Our sales teams may choose to come in early or stay late to prepare for their day. We do offer the flexibility to start the day in the field when there is an early morning appointment or end the day in the field when there is an appointment late in the day.

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