Charles & Keith Reviews | Glassdoor.co.in

Charles & Keith Reviews

Updated May 29, 2019

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Found 48 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
100%
Approve of CEO
Charles & Keith CEO Charles Wong
Charles Wong
3 Ratings
Pros
Cons
  • "And why do part timers even have sales targets when they don’t get commission(in 5 reviews)

  • "Top management in marketing can be demanding and vulgar(in 4 reviews)

More Pros and Cons
  1. "Training"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Charles & Keith full-time

      Pros

      good learning opportunity friendly manager and staff

      Cons

      Company is good to give trainings for staff but one fashion trainer have no patience and look down on store people just because they have lower education. Trainer asked us questions and there is no wrong answer. Instead at one training the trainer shouted and scold a manager when she answer wrongly. All managers there don’t dare to speak up afterwards and every time we have this training we will check if she is the...

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      Charles & Keith2019-05-29
    • "Customer Service Executive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      No opinion of CEO

      I worked at Charles & Keith part-time

      Pros

      Friendly staffs, enjoyable working environment

      Cons

      Stressful, tiring as have to keep up with daily target

      Charles & Keith2019-05-03
    • "goood"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Marketing in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Charles & Keith full-time for less than a year

      Pros

      friendly environment with good colleagues

      Cons

      stressful environment and pressure from top management

      Advice to Management

      continue to improve the working environment

      Charles & Keith2019-04-14
    • "Good environment, productivity forward, good payment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Area Retail Manager in Jakarta
      Recommends

      I have been working at Charles & Keith full-time for more than a year

      Pros

      Good environment, productivity forward, good payment

      Cons

      No work life balance, no yearly bonus

      Charles & Keith2019-03-29
    • "Good working condition"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Charles & Keith part-time

      Pros

      The staffs are friendly and you can gain different experience by job rotation such as being the cashier or retailer.

      Cons

      Must socialise w others else may be a bit boring especially during non-peak hours.

      Charles & Keith2019-03-13
    • "BAD experience"

      StarStarStarStarStar
        Former Employee - Retail Sales Associate 
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at Charles & Keith part-time

        Pros

        None. Can’t think of any.

        Cons

        First of all, the HR sucks. Totally inflexible and unproductive. Also I don’t know how they choose store managers but mine were UNREASONABLE and IMPOSSIBLE to communicate with. One couldn’t even understand simple things i told him in English. The part timer pay is way too low yet we were required to do the same or more work than the full timers. Another manager didn’t let part timer choose non-closing shifts just...

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        Advice to Management

        Treat your part timers better or you’re gonna get none.

        Charles & Keith2019-04-15
      • "Part Time as a student."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Assistant in Singapore
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I worked at Charles & Keith part-time for less than a year

        Pros

        Some colleagues are friendly if you're lucky. Some customers are genuinely nice. Flexible working days

        Cons

        Very low hourly rate, even though the job scope is the similar to full timers. They get the commissions from the customers we serve. Some full timers are rude and boss the part timers around to do their job for them. This happens usually when we get transferred to another outlet on short notice. Unsafe, very tiring job. We are told to climb onto shelves even though there are ladders, to get products in a hurry....

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        Advice to Management

        Have some humanity and care more about your staff. They are not robots!

        Charles & Keith2019-02-09
      • "Good learning environment"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Charles & Keith full-time

        Pros

        Friendly colleagues, nice office, many learning opportunities

        Cons

        Some departments might have to OT till very late

        Charles & Keith2019-01-23
      • "Unstructured company"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Executive 

        I have been working at Charles & Keith full-time

        Pros

        Friendly work environment and large pantry area

        Cons

        Very unorganised operation, with very average career progression in sight, poor management, even though it was promised that they have good management. Very local management style at certain department

        Advice to Management

        Refer to more eatablished company to grow your business. As an SME, the next step is to go to next level. With current management system it will be a long time to achieve it. What is needed is change.

        Charles & Keith2019-02-04
      • "Executive Level"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at Charles & Keith for more than a year

        Pros

        Shorter working hours first Fridays of the month

        Cons

        No progression and very little growth

        Charles & Keith2019-01-31
      Found 48 reviews