Charterhouse Partnership Employee Reviews about "balcony"

Updated 1 Dec 2020

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3.1
57%
Recommend to a Friend
Pros
  • "If you are looking to join an agency where it's 'party, party, party' then go elsewhere - too many recruiters go to Dubai for the party lifestyle(in 18 reviews)

  • "Nice balcony, some good directors left(in 18 reviews)

Cons
  • "less than average commission structure(in 12 reviews)

  • "No HR which means no support with personal problems or issues that you may not want to discuss with your manager(in 10 reviews)

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "balcony"

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  1. Helpful (1)

    "Be careful"

    2.0
    Former Employee - Recruitment Consultant 

    I worked at Charterhouse Partnership full-time

    Pros

    Nice balcony, some good directors left.

    Cons

    Not a good company culture, most have left since I was there but I've heard bad things.

  2. COVID-19
    Helpful (1)

    "Sell you the dream. Deliver the opposite."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Charterhouse Partnership full-time for more than a year

    Pros

    The view from the balcony.

    Cons

    If you want to know what the company culture is like, just watch 'Mean Girls' , but add twice the drama and petty gossip. Despite this, some people were pretty decent. I wouldn't have lasted as long if it weren't for the support from my Director & team. Also: - Obvious Favouritism - Flexibility is a lie. It does not exist. - They handled Covid terribly and continue to do so. - Salaries are still reduced by 40% despite the company making money - Micromanagement - barely any social events, aside from getting drunk on the balcony - Below average commission structure - Constant lies and cover ups - High turnover

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  3. Helpful (6)

    "Would not recommend"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Consultant in Sydney
    Doesn't Recommend
    Positive Outlook

    I worked at Charterhouse Partnership full-time for more than 3 years

    Pros

    The office location is great with an amazing balcony. Friday drinks are always out and people in the company get involved making it a friendly atmosphere. There's also a decent sized PSA which is good if you are just starting out recruitment or aren't really keen on heaps of BD each day. Some really great people work there/used to work there and none of the negative comments are meant to reflect any of them. It's mostly pointed towards management, the CEO and the owner of the company who don't care to change.

    Cons

    A very KPI driven environment where each consultant is expected to hit the same figures without any thought given to individual desks and how development or underdeveloped they are. Management is promoted based on who is the best biller and not who can be the best manager - this results in teams being led poorly and senior management being too afraid of loosing a high biller to step in. I've also been a number of cases where employees are bullied endlessly and nothing is done about it. The culture breeds an environment of sexism and sexual harassment. Current employees don't notice it because it's become so ingrained in the culture that vulgar and outright disgusting comments are the norm. This behaviour wouldn't be acceptable in any other organisation that respected their employees; yes there is HR however she has been with the business for a long time in a different capacity so it was more of a title change to claim the company is trying. You will have your visa held ransom. You've been warned. The new CEO has been an employee at Charterhouse for a while and has talked behind the back of almost each consultant. It's actually dumbfounding to see he was rewarded for his behaviour. He's a classic example of what needs to change in the industry.

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  4. Helpful (8)

    "Comical"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in Sydney
    Doesn't Recommend
    Negative Outlook

    I worked at Charterhouse Partnership full-time for more than a year

    Pros

    Despite the awful reputation in the market. Some of the staff are actually good people and good recruiters. Just at the wrong company. Not going to sell the balcony as they cant keep using that to be advertised as a 'Good' company. The HR manager is actually really good and is trying to make a difference. unfortunately every step she takes is then damaged by morale already instilled in the culture.

    Cons

    Where to start. -A breeding ground for negativity. Nobody really wants to be there, and the rules they have implemented since the 'Big' change have been an absolute disaster. All this has done is destroy morale and in turn the desire to succeed has gone. - Employing a 2 bit immigration lawyer has had a huge affect. They have only recently realised that about 70% of people on visas were either on the wrong visa, or they had been rejected without being told. So in turn they have actually had to leave the country in order to get a visa to come back in. An absolute disaster. They are playing with peoples lives and seem to have absolutely zero concern. - They employ management purely to fill the gaps. Having people i charge of divisions based on billings or longevity is not the way to do it. Some management have stepped down due to zero backing or training that was promised a long time ago. - Laughable that the website was promised and has still not been delivered. Actually laughable. - A huge clique is evident. With old school staff sticking together and alienating everyone less. Just so happens that the old school staff are all directors and managers.....and the CEO. - The CEO means well, but takes everything to heart. he has implemented rules that are both dictatorship like and paranoid. I am a grown adult, If I wanted to look at my phone at work I will. We are told 'If you are doing everything you can in the hours at work then I wouldn't expect you to stay' is now 'If you arent billing then you will stay as late as it takes'. Again, let me manage my own desk, I shouldn't have to feel guilty about leaving on time and then have it brought up in my quarter review. Micro management does NOT work. - The company was actually better without a CEO and his little gang of merry men. Which also you see clear favoritism. - Well done, you have completely destroyed what was great about the company. The culture. No one dare say anything in fear of repercussions. - Lost some great members of staff and big characters.

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  5. Helpful (4)

    "The change is great, keep it up."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Sydney
    Recommends
    Positive Outlook

    I have been working at Charterhouse Partnership full-time for more than 3 years

    Pros

    I am a current employee. Having ridden the peaks and troughs the company has been through in recent years, I can confidently say that the Charterhouse I work in right now is the best it has ever been. Our MD is leading with confidence and passion, giving clear direction and shaking off the negativity that some former employees may have felt. The HR Manager is EXCELLENT!!!!! She has implemented some fantastic structure and I can already see the positive change it has brought (and this is just the beginning). There is a clear career path for everyone now, and the right process in place to support people at all levels. The company is investing in training and development, we have a new commission model, we are reinventing the brand, the list of pros goes on and on at the moment. Obviously, still the great incentives and yes we still have the best balcony in Sydney.

    Cons

    It’s still recruitment, so it’s still really hard work! I feel that everyone is supported and really has the opportunity to reach their full potential here.

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  6. Helpful (8)

    "Pleasantly Surprised"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Consultant in Sydney
    Recommends

    I have been working at Charterhouse Partnership full-time for more than a year

    Pros

    I've been in this business for over a year now, and before I started, I asked a fair few other people about the firm. I was surprised by the feedback and It did make me think about it before committing to signing the contract. I have to say, I actually love working here and I'm glad I didn't let outside influences interfere with my decision. The office is amazing. The views are stunning! They use their balcony as a selling point to other recruiters as well as to clients/candidates, and why would you? the clients and candidates literally drool over the view and the fact that were so lucky to walk into a company (from the UK) with instance views like this. I get paid quite well and they sponsored me very quickly, as well as paying for another trip for me to go to HK, as well as cruises around the harbour and other events, all this and all I have to do is - MY JOB. You meet some pretty interesting people in the company who all have fun stories and tales of adventures, makes for a great evening out after work. (which can sometimes be 3-4 nights a week) I started as a consultant, and already progressed to principal. My team is growing and there is room for me to continue that development. On peoples birthdays the whole company (around 80 people) get together for birthday cake, party pies and sausage rolls etc.. how good is that!

    Cons

    Some more training on the systems would be good and actually being introduced to the people in the office would be good. There has been some senior turnover, but to be fair, I didnt really have too much to do with those guys anyway and since then, its been a pretty positive vibe

  7. Helpful (13)

    "Lets be honest for a second...."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Principal Consultant in Sydney
    Doesn't Recommend
    Negative Outlook

    I worked at Charterhouse Partnership

    Pros

    Had some great people. The balcony has fantastic views. That's it.

    Cons

    I'll bullet point this, it's easier; - Management write reviews on here pretending to be consultants, it's sad. - The new 'fantastic' IT systems were poorly integrated and a whole bunch of data was lost. - No HR in a company of over 100 people, inexcusable - Terrible commission structure - Unompetitive commission structure - They will lag at visa processes to force you to stay - No marketing - Ridiculous turnover - Cockroach infestation - The old MD treated the place like his own play toy, then got the boot. But not before.... - Most of the other directors left anyway, so there isn't any leadership. - Sexual harassment - Can't attract any local experienced staff

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  8. Helpful (7)

    "These negative reviews frustrate me"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Principal Consultant in Sydney
    Recommends
    Positive Outlook

    I have been working at Charterhouse Partnership

    Pros

    - Awesome location, amazing views of Sydney Harbour with a balcony we are actually able to use for internal and external events - Great quarterly incentives eg Friday afternoon off for a catamaran around Sydney Harbour - complete with more alcohol than we could drink - annual incentive trips; looking forward to Tokyo in July - Early finish on Friday with free alcohol - Once you're making money, the only KPI you have is to make more money - Incredible lead time to start making money - supportive teams - this place is generally full of people who legitimately want to make money and help others to do the same - high performance culture; our PDA is consistently above market average - great opportunity for people to be sponsored and gain their permanent residency. This is a factor that frustrates me hugely about a lot of the negative reviews; a lot of people seem to think it is their right to be able to emigrate to a new country and have full working rights without having to work hard for it. We are so fortunate that Charterhouse is a business who will help you have that journey, when there are thousands of people who have to go home at the end of a working holiday visa because they can not find a company to sponsor them at all. - Our desks are ours to run as we see fit - Amazing new IT systems - Performance based promotions and development

    Cons

    - we have little formalised training in the business which could improve - recent changes in senior management will take a little getting used to

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  9. Helpful (8)

    "In response to all the bad rep of late!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in Sydney
    Recommends
    Positive Outlook

    I have been working at Charterhouse Partnership full-time for more than 3 years

    Pros

    - Legitimately great incentives offered... including all expenses paid annual oveseas trips, quarterly boat parties, wining and dining, bubble soccer etc etc. I've never worked at a company that rewards so much, in addition to the financial rewards - Fun, supportive culture: Personable and fun people fill this office, making day to day monotony of full time work a lot more bearable! - Good commission structure (especially due to the recent change, now a significant improvement in incentivising the big billers!) - No KPI culture (if you make money, no one asks questions, which is highly refreshing from my perspective and comparison to previous companies I have worked in!) - Amazing Location: THE BEST view across Sydney Harbour and afternoon drinks on the balcony overlooking it, every Friday! Also hosts the Best NYE party in town. - Career progression is clear; ambitious and hard working Consultants are supported in their career progression and appropriately rewarded with promotions (loyalty and longevity is rewarded)

    Cons

    - More comprehensive training should be provided, particularly now that intake of Consultants is younger and much less experienced than it was a few years ago. - Staff retention: There has been a significant decrease in this, particularly in 2016. A lot of senior Managers have left, and many consultants, and the change of Senior Management structure has left people feeling very unsettled, which promotes even worse staff retention

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  10. Helpful (4)

    "Don't waste you time (Slaughterhouse)"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Consultant in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Charterhouse Partnership full-time for more than 3 years

    Pros

    - Balcony has great view of Opera House & Harbour Bridge - Did have good social environment but people are leaving daily at the moment

    Cons

    - No management - Literally - no GM for Partnership - No training. - Visa tricks on expats. - Very confusing com structure (basically you get none or what you think you are getting you can halve or 1/4 that number). - 75% of the consultants are either talking about leaving or have resignation dates planned - No HR ; previous sexual harrassment gone unpunished I have worked for Charterhouse for over a 2 years (I wont say how many as it would give my identity away) and 2015 - 2016 have been diabolical; I have seen 30+ resignations including senior Management in both Medical and Partnership groups in Sydney its basically a revolving door which I guess is great for our competitors - this is turnover in numbers I have never seen before and I have been in recruitment for over 10 years. I currently dont even know who I report to as the same with a number of staff and consultants. Its trult the only company I get anxiety to waking up and having to come to Do not join this company - another 10+ consultants will be gone throughout Dec n Jan 2017.

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