Chartwell Retirement Residences Employee Reviews about "high turnover"

Updated 18 Aug 2020

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3.7
76%
Recommend to a Friend
86%
Approve of CEO
Chartwell Retirement Residences President and CEO W. Brent Binions (no image)
W. Brent Binions
105 Ratings
Pros
  • "Good benefit package/ lots of room for staff at the residences(in 12 reviews)

  • "A work environment that allows employees to make a positive difference in the lives of seniors in our community(in 9 reviews)

Cons
  • "High turnover rate, rarely hires full-time so no benefits(in 6 reviews)

  • "Its disgraceful and unfortunate as I believe the CEO has a good vision but it is not being relayed to the front line at all(in 5 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "high turnover"

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  1. "Okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Healthcare Aide in Mississauga, ON
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Chartwell Retirement Residences part-time for less than a year

    Pros

    Always hiring, looking for hard working people to join

    Cons

    High turnover rate, rarely hires full-time so no benefits

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  2. Helpful (1)

    "Undercompensated"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chartwell Retirement Residences full-time

    Pros

    There are no real pros to working for this company.

    Cons

    The company is stuck in the 80s where all their processes are outdated and inefficient. The training is in dire need of revamping as it is evident that there is a lack of knowledgable staff. There is high turnover as there is poor employee morale and low compensation coupled with high work hours. The benefits are not competitive compared to other industries. This company is a stepping stone. The communication is terrible from top to bottom. Management has openly stated that you are dispensable.

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    Chartwell Retirement Residences Response

    July 8, 2020Communications Coordinator

    Though these are not typical of the comments we normally receive, we do appreciate you taking the time to leave us a review. At Chartwell, we use all feedback as a way to listen, learn and make improvements wherever possible, and for that, we thank you for taking the time to share your thoughts.


  3. "Great for a temp internship"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Chartwell Retirement Residences

    Pros

    Great location, (mostly) great people, opens doors, pays well

    Cons

    high turnover so sometimes interns are overworked while other interns have nothing to do. Some managers make dismissive remarks

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  4. Helpful (3)

    "Poor Leadership Team"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chartwell Retirement Residences full-time

    Pros

    Friendly co-workers, relatively high amount of corporate events/morale-boosters. Fairly modern office facilities and building.

    Cons

    Poor executive leadership team. Attitude towards non-executive employees was unfriendly and cold. Insanely high turnover, mainly due to hiring people for demand, and then dumping them as demand subsides. I suspect this is because the company is publicly traded, so their financials can be boosted at the right time.

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  5. Helpful (3)

    "Great at first slowly became extremely stressful until stress leave."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Chartwell Retirement Residences full-time for more than 3 years

    Pros

    Good benefits package (you will need them working here) Average pay. Residents amazing

    Cons

    Hmm where to start. Cutthroat, 5 star expectation, 3 star budget, 1 star support. If you manage to meet your goals, you are rewarded with higher goals but no incentive. 24\7 oncall expectation. Training consists of heres a binder figure it out. Extremely high turnover at all levels. Had three bosses in 4 years. Mulpitle senior management to report to with conflicting expectations. Unionized environment 1 manager to 25 employees, no supervisor. I could go on for days but this should suffice.

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  6. Helpful (1)

    "Low pay, no appreciation or recognition for hard work, bad management, need I continue?"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Registered Nurse 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Chartwell Retirement Residences full-time for more than a year

    Pros

    There aren't many. I learned a lot though. I enjoyed some of my coworkers and the residents, but that had nothing to do with the company itself.

    Cons

    Low pay, no appreciation or recognition for hard work, bad management, high turnover, high tolerance for unsafe and irresponsible care of residents (the things I saw were ridiculous). I frequently informed management of employees that were not fit for resident care (neglect, complete lack of nursing knowledge etc) and nothing was done.

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