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Citi Employee Reviews about "upper management"

Updated 25 Sept 2023

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Found 29,442 of over 33T reviews
75% Recommend to a Friend
Citi CEO Jane Fraser
85% Approve of CEO

Found 351 of over 33T reviews

Recommend to a Friend
Approve of CEO
Citi CEO Jane Fraser
Jane Fraser
5,002 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Citi offers good benefits and if you are a new hire you will get paid much more than an existing employee(in 2184 reviews)
  • "The people you work with can be great and when that happens work can be really fun.(in 1550 reviews)
  • "Work life balance is good but it all depends on where you work and at your managers discretion.(in 1465 reviews)
  • "The pay is good and the facilties we are provided with are also good enough.(in 1122 reviews)
  • "Team are good and culture(in 997 reviews)
  • "The management was poor Very bureaucratic system with poor communication within management vertices and across teams(in 962 reviews)
  • "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in(in 685 reviews)
  • "1. Managers in certain pockets can be bad or inexperienced(in 545 reviews)
  • "No bonus despite nearly 2 billion in profit last year just for Global Consumer Banking!(in 503 reviews)
  • "Extended working hours are glorified(in 464 reviews)

Reviews about "upper management"

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    1. 2.0
      16 Feb 2016
      Mortgage Processor
      Former Employee, more than 1 year
      Ann Arbor, MI
      CEO Approval
      Business Outlook


      Great benefits. Flexible work time due to open minded management. Most people were great but it is a very strange gossipy environment.


      Very tedious work with constant arguments between sales and underwriting. No matter how well you tried to organize your work it was out of your hands because your work depended on too many other people doing their work also. Upper management had no idea what was going on at the ground level and kept making changes. The company overstaffed without thinking of future and then fired people. It was a horrible cycle.

      1. 1.0
        9 Jan 2009
        Assistant Vice President, Project Manager
        Current Employee
        Columbus, OH
        CEO Approval
        Business Outlook


        I was asked to return to a company Citi recently acquired in 2007. With that, I believed that the job that I was doing was going to help our clients and our staff be successful. Instead the dysfunctional organization continued to spend money on bad decisions and upper management was not held accountable. I delivered my work on-time, bridged fractured client relationships and began making end-roads to baselining our staff with Citi's delivery model. Suddenly, I was caught in the middle of the 50,000 person layoff and yet am the only senior project manager who was relieved of their duties.


        Day-to-day, staff are not sure what changes are going to happen. The management staff in Columbus don't talk with clients, their own staff which leads to no one really knowing where the intiatives are going.

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