Citizens Bank Licensed Banker Reviews | Glassdoor.co.in

Citizens Bank Licensed Banker Reviews

Updated Jun 11, 2019

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Found 61 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
83%
Approve of CEO
Citizens Bank CEO Bruce Van Saun
Bruce Van Saun
33 Ratings
  1. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Banker in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citizens Bank full-time for more than 3 years

    Pros

    Generally a pretty positive environment, decent time off, solid training, overall good company

    Cons

    If you have sales goals, even though a holistic environment is preached, it's solely about the numbers

    Citizens Bank2019-05-31
  2. "Great people but focus on sales rather than customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Banker in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Citizens Bank full-time for more than 3 years

    Pros

    Great colleagues, good training and benefits.

    Cons

    Emphasis on cold-calling and the Managers weren't always the best.

    Advice to Management

    Ask your Branch Managers to focus on getting to know their customers rather than spending most of the day on endless conference calls.

    Citizens Bank2019-06-11
  3. "boring work no room for growth"

    StarStarStarStarStar
      Current Employee - Licensed Relationship Banker 

      I have been working at Citizens Bank full-time

      Pros

      steady and easy to complete job tasks

      Cons

      mundane with no outlook for career growth

      Citizens Bank2019-05-21
    • Helpful (2)

      "Wealth Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Licensed Relationship Banker in Portsmouth, NH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Citizens Bank full-time for more than a year

      Pros

      Can quickly achieve higher paying positions with proven performance in the wealth management team

      Cons

      Some of your pay depends on the performance of your partners

      Citizens Bank2019-03-13
    • "Great Employer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retail Associate Licensed Relationship Banker in Middletown, CT
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Citizens Bank full-time for less than a year

      Pros

      Cares about employees and values customers

      Cons

      None as of yet.

      Citizens Bank2019-02-16

      Citizens Bank Response

      February 19, 2019Sr Project Analyst

      Thanks for taking the time to write a review! We hope that you're learning and growing in your role during your first year with us. Keep up the great work!

    • "Good starting job for financial service industry"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Licensed Relationship Banker in Middletown, CT
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Citizens Bank for more than a year

      Pros

      Low pressure, decent pay, and good people

      Cons

      could get paid more at other banks for similar role

      Citizens Bank2019-01-25
    • "All the work, no credit"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Licensed Banker 
      Doesn't Recommend

      I worked at Citizens Bank full-time

      Pros

      If you work with a good Advisor, you will learn a lot.

      Cons

      Lots of turnover. Constantly changing the requirements to get promoted to senior level.

      Citizens Bank2019-01-24
    • "Don’t have high expectations"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Licensed Relationship Banker in Rochester, NY
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Citizens Bank full-time for more than a year

      Pros

      Hours are decent, flexible schedule when needed.

      Cons

      Base pay for what was required, had 2 separate sales goals that did not correlate to one another, commissions were cut down because of other staff customer service scores even when my were 100%.

      Advice to Management

      If you expect your employees to do something, less by example. You want us to make cold calls?- maybe you should too instead of sitting in your office for 2 hours chatting with your friends...

      Citizens Bank2019-01-12
    • Helpful (4)

      "Don’t believe the fake reviews"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Licensed Relationship Banker in Philadelphia, PA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Citizens Bank full-time

      Pros

      PTO, as long as it doesn’t conflict with manager’s convenience

      Cons

      Unrealistic sales goals, weekend hours, incentive program constantly changed to lower payout rates, incompetent management, no room to move up if you are in retail, branches falling apart, turnover, only concern for customers if there is a sale involved, back office is becoming more and more incompetent. Clearly gutting the company so P&L looks great—more bonuses for the big wigs. It’s just a regional bank trying to...

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      Advice to Management

      Be Citizens, not Wells Fargo

      Citizens Bank2019-01-17
    • "Licensed Relationship Banker"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Licensed Relationship Banker in Fairport, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Citizens Bank full-time for more than 8 years

      Pros

      Great Support Team and lots of coaching which helps you get the best results.

      Cons

      Too number oriented. Reports, reports, reports.

      Advice to Management

      Thank you for recognising talents and working hand in hand to achieve success. Trusting that your employees are doing their best is very important.

      Citizens Bank2018-12-10
    Found 61 reviews