Citizens Bank "work life balance" Reviews | Glassdoor.co.in

Citizens Bank Employee Reviews about "work life balance"

Updated Jun 15, 2019

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Found 1963 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
80%
Approve of CEO
Citizens Bank CEO Bruce Van Saun
Bruce Van Saun
675 Ratings
Pros
Cons
  • "Low salaries, better opportunity for bankers to make their sales goals(in 103 reviews)

  • "Not a lot of growth opportunities and upper management micromanages(in 102 reviews)

More Pros and Cons

Reviews about "work life balance"

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  1. "Sales over everything"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Banker 
    Doesn't Recommend
    No opinion of CEO

    I have been working at Citizens Bank full-time for more than 10 years

    Pros

    Pto and holidays. The people you work with in your branch becomes family

    Cons

    Everything is about sales No work/life balance

    Advice to Management

    Better systems; stop allowing branch management to intimidate employees

    Citizens Bank2019-04-11
  2. "Quantitative Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time for more than 5 years

    Pros

    great work-life balance decent pay for entry levels

    Cons

    slow in technology development slow in project iteration

    Citizens Bank2019-03-10
  3. "Take one day at a time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Contact Center Specialist in Johnston, RI

    I have been working at Citizens Bank full-time for less than a year

    Pros

    Great benefits. Work life balance

    Cons

    Its stressful not only do you have to have good customer service but you also have to sell,sell,sell!!

    Advice to Management

    Letting employees learn the system and gain knowledge of the prducts before asking them to sell.

    Citizens Bank2019-02-12
  4. "Interesting internship but not fantastic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Intern 

    I worked at Citizens Bank full-time

    Pros

    The employees are great to work with. Great work-life balance.

    Cons

    Little to no guidance. Mostly spent the summer doing busy work for the full time employees and didn't learn much about the business.

    Citizens Bank2019-02-22
  5. Helpful (1)

    "Lots of pros but lots of cons... not for everyone!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Universal Banker in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time for less than a year

    Pros

    1. The company loves to promote from within 2. Lots of vacation time 3. Great benefits and discounts 4. Stable job 5. Room for growth in many directions not just management 6. Tuition reimbursement after 1 year (for classes attended after you started with the bank, not previously) 7. Lots of different positions you can work for if you don't like the one you start with (you have to wait 1 year to switch though)

    Cons

    1. If you work in-store you have 10 hour shifts regularly but no overtime 2. If you work in-store you will have a terrible work schedule that makes work-life balance extremely difficult 3. If you aren't used to a sales job, you will be extremely stressed out from the pressure they put on you 4. THE TRAINING IS RIDICULOUS. Its way too much information at once and you bounce...

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    Advice to Management

    Restructure the Retail Homepage to be simpler! Less different programs and training is very childish and stressful at the same time.

    Citizens Bank2019-02-12
  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dedham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citizens Bank full-time for more than a year

    Pros

    Friendly colleagues always willing to help one another. Good place to get acclimated to working for a large organization. Good work/life balance - most people work from home/remotely quite often.

    Cons

    Everything moves at a slow pace. Doesn't always feel like everyone is working in the same direction. Earning potential is relatively if you're coming in without a VP title.

    Advice to Management

    Invest in technology to help with procedural inefficiencies.

    Citizens Bank2019-02-13
  7. "Excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time for more than 8 years

    Pros

    Strong management team Supportive of work-life balance Open communication Strong supporter of diversity

    Cons

    Healthcare benefits can be better - deductables are high.

    Citizens Bank2019-01-09

    Citizens Bank Response

    January 21, 2019Sr Project Analyst

    Thanks for taking the time to write a review. Wow, 8 years with us! Thanks for working so hard during your time. We hope you continue to grow your career and learn with us for years to come.

  8. "Great brand, super culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time for more than 5 years

    Pros

    Culture, brand and work life balance. Our colleagues are great. Great 401k and health insurance and Credo Week along with other events throughout the year for our teammates.

    Cons

    Lower compensation compared to competitors. Can’t earn stock nor be rewarded. Only can obtain with a discount.

    Advice to Management

    Consider reducing the amount of middle management and sales coaches and vendors and rethink how the current model performs by running leaner to provide back more to the shareholder, customers and colleague.

    Citizens Bank2019-01-08

    Citizens Bank Response

    January 21, 2019Sr Project Analyst

    Thanks for sharing your thoughts. We agree, our colleagues are totally great! Thanks for the advice, and keep up the great work.

  9. Helpful (1)

    "Great Company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in Bridgeport, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citizens Bank full-time for more than 3 years

    Pros

    Good work-life balance. A very understanding management.

    Cons

    Career advancement is an opportunity for the company to improve upon.

    Citizens Bank2018-12-27
  10. "Operations"

    StarStarStarStarStar
      Former Employee - Anonymous Employee in Glen Allen, VA
      Doesn't Recommend

      I worked at Citizens Bank for more than 5 years

      Pros

      Worker-friendly environment Good work/life balance most of the time

      Cons

      No clear corporate vision from upper management Lack of current technology (software)

      Advice to Management

      Invest in technology

      Citizens Bank2018-12-14
    Found 1963 reviews