City National Bank Reviews

Updated 24 Jan 2021

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3.6
64%
Recommend to a Friend
89%
Approve of CEO
City National Bank CEO Kelly Coffey
Kelly Coffey
62 Ratings
Pros
  • "Great work-life balance/excellent senior leadership(in 32 reviews)

  • "CNB provides numerous tools and resources to enhance a colleague's career(in 27 reviews)

Cons
  • "I went over to CNB seeking career growth(in 16 reviews)

  • "Merger with RBC caused senior level management stress taken out on employees, layoffs, salary not competitive(in 14 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "CNB has a well defined work Culture and PRIDE values that benefit colleagues in a professional growth level."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounts Payable Specialist in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time

    Pros

    CNB provides numerous tools and resources to enhance a colleague's career. They also provide, mentorship opportunities and encourage everyone to have a learners mindset, continued education and the ability to branch out to new career opportunities if need be. A company who is committed to the betterment of its employees is a company that will retain the best talent, such as myself. The bank not only values our hard work, but also our opinions and suggestions on how to improve things.

    Cons

    Strives in technology are a bit slow, but the effort is being made with some great improvements coming in the near future.

    Continue reading

    City National Bank Response

    November 24, 2020City National Bank

    Thank you for taking the time to share your thoughts. We are proud of our commitment to the professional growth of our colleagues, and the resources we provide so that every colleague has the opportunity to build a fulfilling career at the bank. As you know, the bank has a big focus on taking our technologies to the next level, and we believe we’re making great progress. If you have specific recommendations for improvement, please be sure to raise these to your management team. All colleague points of view are welcome! Kathryn Keene SVP, HR Talent, Inclusion and Technology Manager

  2. Helpful (1)

    "Credit Executive"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Credit Officer in New Delhi
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City National Bank full-time for more than a year

    Pros

    Nice Environment to Work with, Flexible Office Timings, Supportive Office Staff

    Cons

    Targets are some times very high and difficult to meet. Holidays are very less.

    Continue reading

    City National Bank Response

    March 21, 2018City National Bank

    Thank you so much for sharing feedback about your experience working at City National. The bank continually looks for new and different ways to create a great working environment for colleagues that includes flexibility and consideration for all aspects of colleagues' lives. Best wishes to you in the future. Laura Lallone, VP, HR Communications Program Manager


  3. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Engineer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time for more than 3 years

    Pros

    Great to work for. Every is helping.

    Cons

    Not too many, managers needed to be more involved.

  4. "Great institution, but ways to go to develop in the East Coast."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - VICE PRESIDENT BBRM in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at City National Bank full-time for more than a year

    Pros

    Their Staff is their biggest asset

    Cons

    Lack of communication between segments, retail minded institution.

    Continue reading
  5. "Required"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Service Representative (FSR) 

    I worked at City National Bank full-time

    Pros

    The company wants you to succeed. Very kind management.

    Cons

    Marginal pay and unknown opportunity for advancement

  6. "Excellent culture and new management"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Architect in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time for more than 3 years

    Pros

    New CIO has a good plan for success in technology and is executing well on his goals.

    Cons

    Company is slow in making innovative changes

    Continue reading
  7. "Account Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time for more than 3 years

    Pros

    Diversity in the workplace is really focused on here

    Cons

    It is hard to continue upward mobility

  8. "Great team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Administrative Assistant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time for less than a year

    Pros

    Love my bankers and team

    Cons

    Too much manual work that you have to enter with data entry

    Continue reading
  9. COVID-19

    "Needs Some Change"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Banking 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at City National Bank full-time for more than 5 years

    Pros

    Made some great connections overtime

    Cons

    Technology is extremely outdated, compared to competitors... online banking is always a headache for clients, especially initial setup. Processes are a lot of manual work, seems nothing is simplified. Lots of things fall through the cracks and no one seems to ever want to take ownership. Lots of old time baby boomers (now in management positions with extreme egos) who do not adapt, understand, or welcome change. They give off a complete negative vibe (to both clients and fellow colleagues) and can be a complete nightmare to work with.

    Continue reading
  10. "Great company terrible management"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Credit Analyst in Irvine, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at City National Bank full-time

    Pros

    * Work/life balance * Pay/benefits

    Cons

    * Management - Controlling, micro-managers, limit career growth

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