Civil Service United Kingdom Reviews | Glassdoor.co.in

Civil Service United Kingdom Reviews

Updated 15 October 2017
95 reviews

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3.6
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Civil Service United Kingdom Cabinet Secretary Sir Jeremy Heywood
Sir Jeremy Heywood
22 Ratings

95 Employee Reviews

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Pros
  • Flexi time, Work life balance, Good working environment (in 22 reviews)

  • Great flexible working hours and the staff in the department were great (in 21 reviews)

Cons
  • Salary scales likely to be less than for a similar role in the private sector (in 9 reviews)

  • You spend too much time dealing with senior managers and stakeholders rather than implementing/evaluating different policy options (in 6 reviews)

More Pros and Cons

  1. "Government Economics Service Summer Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Civil Service United Kingdom full-time

    Pros

    Very flexible with how I managed work
    Good pension scheme

    Cons

    Sometime excessive bureaucracy was an issue
    pay could be better


  2. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in London, England (UK)
    Current Employee - Director in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Civil Service United Kingdom full-time (More than 10 years)

    Pros

    A brilliant place to work

    Cons

    Bureaucracy can be a bit stifling


  3. Helpful (1)

    "Variable experience, limited career prospects if your face doesn't "fit" and you lack patronage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Neutral Outlook
    No opinion of CEO

    I worked at Civil Service United Kingdom full-time (More than 5 years)

    Pros

    Generally good working conditions with flexi and family friendly policies - although this is variable across departments and even across business units.

    Working alongside intelligent, dedicated colleagues in considering issues and topics which can have a profound impact on people's lives.

    Cons

    Variation between departments (and even business units within the same department) in how corporate policies are implemented. For example, some places where I worked explicitly had no flexi policy as the Deputy Director did not permit it and these were in non-frontline/operational roles in Whitehall, resulting in low staff morale.

    Variable quality of managers, ranging from excellent to appalling, including at senior levels of leadership - and limited means for more junior staff to challenge this (there is the annual staff survey, but this can be of limited effectiveness if the person implementing the changes is the manager in question). Constant churn in senior leadership and restructures of teams.

    The pay freeze means that promotion is often the only way to get a pay rise - staff are not rewarded for wanting to stay in a post for a longer period of time resulting in a high turnover of staff and confusion to stakeholders.

    The stacked ranking system used for appraisals in many Whitehall departments, where there are "quotas" for each box marking, is extremely demoralising to staff while not increasing productivity. Why bring in a system that has been abandoned by many private sector companies and criticised by numerous Business publications and academics?

    As much as the Civil Service has tried to make progress with diversifying its workforce, problems still remain deep rooted regarding the recruitment, appraisal and promotion opportunities available to BME employees, who more often than not are stuck in the more junior grades with very limited opportunity to progress up the ranks unless they are lucky enough to be mentored by someone at a more senior level who takes an interest in their career progression. In my opinion it is this that is key to real progression - ability, qualifications and experience is often not enough.

    Unfortunately the stereotype of Senior Civil Servant who is a white, often Oxbridge educated male still rings very true and some departments in particular are very bad for recruiting to this type for middle management/senior roles - not just the more "traditional" ones such as Ministry of Defence, but outside of Whitehall too in the devolved administrations such as the Scottish Government. Good luck if you're a woman from an ethnic minority...

    Advice to Management

    You know many of the issues already through the annual staff survey and through commissioning reports on specific issues such as diversity within the Civil Service. Unfortunately implementing meaningful change within the Civil Service is like trying to turn a cruise liner around. There must be quicker, more agile ways of fixing these problems with full backing from the leadership (both at official and Ministerial level) and some changes have been implemented in this way already - shame there isn't more consistency with this approach across the organisation.


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  5. "Middle manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Civil Service United Kingdom full-time

    Pros

    Flexibility, holidays, security, flexi time, parking

    Cons

    Salary and lack of opportunities to progress


  6. "Excellent career op"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ops Coordinator in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Ops Coordinator in Swindon, Wiltshire, South West England, England (UK)
    Recommends

    I have been working at Civil Service United Kingdom full-time (Less than a year)

    Pros

    Varied roles, good pay, pension, lots of scope to promote

    Cons

    Can't promote within role, have to move jobs

    Advice to Management

    Should be easier to promote within role


  7. "Home Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Civil Service/Home Office in London, England (UK)
    Former Employee - Civil Service/Home Office in London, England (UK)
    No opinion of CEO

    I worked at Civil Service United Kingdom full-time (More than 10 years)

    Pros

    Team work, training, multi- agency tasking,

    Cons

    non- team work, lack of relevant training, lack of diversity in top management posts.

    Advice to Management

    people management skills training


  8. "Good work environmnet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Civil Service United Kingdom full-time (More than a year)

    Pros

    Development, interesting research topics, freedom to explore research/ ideas

    Cons

    Some lack of communication and forward planning


  9. "Higher Executive officer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Wide range of jobs easy to make internal level transfer

    Cons

    Poor performance management, pay freeze


  10. Helpful (1)

    "Civil Service United Kingdom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Good holidays and benefits. Opportunities to move roles

    Cons

    Awful application / competency-based interview process that doesn't allow candidates to demonstrate skills and experience to do job


  11. "Civil Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good work life balance, flexible working, great opportunities for learning and development, clear career progression.

    Cons

    Can be slow moving, bureaucratic. Some departments are more modern than others e.g in terms of IT.


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