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Clever Contacts

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Clever Contacts Reviews

2.9

51% would recommend to a friend

(18 total reviews)

62% positive business outlook

Clever Contacts has an employee rating of 2.9 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

18 reviews
1.0
20 Jan 2025

Toxic

Recommend
CEO approval
Business outlook

Pros

Free lunch at the end of the week and the other telefundraisers are friendly

Cons

Management and call coaches are toxic they belittle you and make you feel stupid if you don't understand something in the script or if you're asking for advice on a call. You get in trouble if you go to the toilet to much or for to long and if you're only a few seconds over your break you get in trouble. If you're over break, have to many call refusals, take to long to hang up on answering machines or a few other things your name will go up on the board with the reason for everyone to see. If you go home sick they are so rude about it and just gives you a look that makes you feel bad. Some of the call coaches are just nasty and rude for no reason at all some of them are ok but it's the others that ruin it. They make you feel so stupid for making a mistake. I left because it was affecting my mental health to the point it was also affecting my physical health.

1.0
11 Sept 2023
Recommend
CEO approval
Business outlook

Pros

At least you get paid

Cons

Insanely toxic workplace. You would think people working with charities would be more compassionate or empathetic. - Feedback is often hypocritical and of impossible standards. Managers are condescending and rude. They will find fault even if you significantly exceed your targets. -Anything less than perfect attendance is publically shamed during start of shift meetings. No exceptions. -Training is a farce and only lasts 2 days of the 2 week training period. There is a 0 tolerance policy for attendance in training even for extenuating circumstances. You will be made to reapply if you need to leave an hour early on the last day of training despite the fact you're no longer learning and already making calls at this point. This applies even if a family member has been rushed to hospital or you're violently ill. You will be let go. -0 respect for the people being called.

1.0
20 Jun 2023

ugh toxic and somewhat crazy

Recommend
CEO approval
Business outlook

Pros

free lunches on fridays, the breakout chats

Cons

the management, the CEO, people play favorites. They say one thing but do another. Only interested in coin and screwing over lottery players. pretend they are in it for the charities but they are in it for the money.

Viewing 1 - 3 of 18 Reviews

Glassdoor has 23 Clever Contacts reviews submitted anonymously by Clever Contacts employees. Read employee reviews and ratings on Glassdoor to decide if Clever Contacts is right for you.