Cloudreach Cloud Systems Developer Reviews

Updated 5 Jul 2020

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3.3
49%
Recommend to a Friend
100%
Approve of CEO
Cloudreach President and COO Brooks Borcherding
Brooks Borcherding
4 Ratings
  1. "Great people"

    3.0
    Current Employee - Cloud Engineer in Edinburgh, Scotland

    I have been working at Cloudreach full-time

    Pros

    Lots of Cloud exp & great people.

    Cons

    Lots of non-technical management making decisions.

  2. "Happy Employee"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Cloud Systems Developer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time for more than a year

    Pros

    Decent leadership, interesting work and opportunity

    Cons

    Rocky times in the last couple of years without a lot of certainty


  3. Helpful (14)

    "From unique slowly became just another consultancy"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cloud Architect in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Cloudreach full-time for more than a year

    Pros

    It can be a good opportunity to learn about cloud if you end up on the few interesting projects. There are still some talent (however attrition is high). There are some turn in the last couple of months since the renewed SLT. Communication is open and honest on the situation and the planned actions. The new senior management still has a lot to proof on the execution. They recently started to promote some positions internally. Benefits: - uncapped holiday if you can agree with your boss, PM and the customer - cloudy lunch - discounted healthcare insurance (not anything attractive ) - remote work if client agrees - online learning opportunities - related certifications covered by the company

    Cons

    The former SLT lead by Aaron Painter drove the company to a disaster ( note, the vision of becoming a software company came from the former CEO/owner Pontus and the board not from Aaron. He failed on execution but the vision had many flaws as it ignored the fact that the strength of the company are the people and their technical consultancy skills) The short term focus is on revenue and reaching 0 or at least minimal profitability which is understandable after the disaster caused by former SLT but longer term vision is blur at best or simply not defined/existing atm. It's not a market leader in the MSP space any more just another consultancy struggling to balance budget. 1. Compensation/benefits: - no regular salary/compensation reviews( you might join with a reasonable salary but it never gets reviewed) - pension scheme is not anything attractive - based on recent cost and 100% utilization focus its just a question of time when the next benefit will be taken away - 4h/wk personal development time is not guarantied any more as 100% utilization is the priority 2. People, Culture - if there was anything like Cloudreach unique culture, that's gone. - People treated really bad during the several recent layoffs last year and that has been mostly done by the new management... - it's more of a blame culture these days, not collaborative any more - attrition is still high and long time cloudreachers leaving company - Quarterlies which helped to build bond between the offices are long gone - company still struggling to eat its own dog food: internal templating, reusing artefacts, automation, tool integration is not really exists - team events are non existing 3. work - the bulk of new work are cloud landing zone, governance and migrations, which are not anything interesting for techies but good for the company revenue - it's AWS heavy consultancy(+80%). Azure and GCP is occasional. This reflects to people mentality and mindset too... 4. Career - internal promotions still occasional and there is no clear process around it. There is no internal job board. If you complain and have a good manager might get a promotion otherwise nothing happens

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    Cloudreach Response

    April 14, 2020

    Thanks for sharing your feedback. We appreciate you mentioning our brilliant people, work / life balance, interesting project work, training opportunities, etc., but also recognize the fact that – as you also mentioned – our new leadership (and the company as a whole) has a lot of work left to do. It sounds like you think so too, especially around compensation/benefits, company culture, career development, and our long-term vision. As you noted, communicating an inspiring vision that unites the business forward has historically been a challenge for us (and most companies frankly), dating back to even our founder. It’s something we’ve noticed in our employee engagement survey results, so you’re not alone in that sentiment. We will continue the “open and honest” communication (thanks for that shout) and hopefully you will see signs of the action being taken not just on the long-term vision for Cloudreach, but the other challenges you mentioned as well.

  4. "Fantastic people, support, opportunity."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Cloud Systems Developer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time for more than a year

    Pros

    Cloudreach has a number of serious positives: * Great Engineers to learn from in all Cloud areas. * A huge focus on training, certification and Personal Development (Paid Pdev time) * Great working environments (offices, food, drink etc) * Management who listen and adapt * Great opportunity to grow professionally * A diverse and interesting client base in a wide range of business areas. * An uncanny ability to hire great people who quickly become great friends. * Uncapped Holidays

    Cons

    * Newer higher spec laptops would be great.

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  5. "The good times are back"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cloud Systems Developer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time for more than a year

    Pros

    Vendor agnostic allowing me the opportunity work on multiple projects with some of the biggest logos worldwide. Flexible working environment which allows me fantastic work life / balance. Working with some of the smartest people in cloud world. New leadership team are amazing and very open with communication. Love hearing about how sales are performing and new wins.

    Cons

    The old leadership team made a lot of mistakes which made people unhappy and resulted in people leaving. Changes have been made for the better. Some people who have left have returned which is testament to the work done by the leadership team to put us back on track. I really do not see any negatives since new management arrived.

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  6. "Good so far"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cloud Systems Developer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time for less than a year

    Pros

    Great people to work with and the atmosphere is generally positive. Diversity is good as people come from all background.

    Cons

    Can be isolating depending on people within the project you are placed on. Staff retention needs to improve.

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  7. Helpful (15)

    "Turmoil at the top, poor vision, poor employee retention"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cloud Architect in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cloudreach full-time for more than a year

    Pros

    Interesting work, great teammates, friendly to everyone.

    Cons

    Vision for the future is chaotic. High turnover. Periodic layoffs kill morale.

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  8. Helpful (1)

    "Great place to learn and grow"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cloud Architect 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Cloudreach full-time for more than 3 years

    Pros

    - Unlimited PTO - Remote work - Bonuses - Growth Opportunities

    Cons

    A period of hyper growth led to some layoffs recently. Lots of restructuring from recent acquisitions.

  9. Helpful (4)

    "Not a great experience"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Cloud Engineer in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Cloudreach

    Pros

    Some good team members and senior engineers

    Cons

    Not a self sustainable company with no vision and no strategy. Not a responsible management. No work from home option. Work on stat holidays,weekends and evening shifts (with comp off ofcourse but not so attractive after a certain period of time). No innovation. Most team members are not great to work with. Not enough qualified managers around to help people

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  10. Helpful (26)

    "A company successfully run into the ground"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cloud Engineer in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cloudreach full-time for more than a year

    Pros

    - Easily switch business lines as your interests change - Had good side benefits - Had great and talented co-workers - Remote work available an encouraged

    Cons

    - Anaemic sales team couldn't close deals to keep the company afloat - Poor sales team performance led to most work moving from full project to staff aug and AWS ProServe contracts - Absurd leadership churn, multiple director changes were announced sometimes weeks apart for over a year - Virtually no pipeline management leading to many benched resources - Intense hiring despite not having supporting pipeline. The hiring fervour While the fall of Cloudreach was precipitous, all of the warning signs were there. Things started going downhill with the hire of the Aaron Painter, a completely green CEO that seemed to be hired more for his automaton like parroting of feel good talk about culture and values as opposed to real experience leading a consulting company. Next was the acquisition of Relus Cloud, a true mismatch in company culture. While Cloudreach focused on large strategic deals, Relus Cloud focused on a larger number of smaller, more tactical deals and the sales team from Relus failed to keep up with the new direction. Poor leadership combined with poor sales performance lead an inflated bench count of unused engineering resources. Despite the lagging sales and poor pipeline, hiring continued at a steady clip with a seemingly Field of Dreams-style attitude of "Build it and they will come". At one point Cloudreach had more resources on the bench than were billable and some new hires never got to see a project before they where unceremoniously canned, which brings us to the layoffs. Layoffs were abound, with the first round being a smaller percentage of supporting staff. Credit to Cloudreach for admitting this was because of poor sales and pipeline in the internal announcement instead of BS about restructuring. This round caused many to take notice and start the process of leaving. The second wave of layoffs was a complete purge of benched resources regardless of past performance and utilization. I was a part of this round of layoffs with more than 80% utilization since joining and above average performance reviews but I had just come off of a project and was not billable so I had to go. I write this in the past tense because the real essence of a company is the people, and the people are gone. Anyone that had any talent has left or is leaving and the remainder are the hangers on and those drinking the industrial strength Kool-Aid that the leadership team likes to pump out. To all my former colleagues at Cloudreach, good luck to you and it was a pleasure.

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