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Columbia Bank (WA, OR & ID)

Acquired by Umpqua Bank
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Columbia Bank (WA, OR & ID)

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Columbia Bank (WA, OR & ID) is now part of Umpqua Bank. In March 2023, Columbia Bank and Umpqua Bank merged to form the West’s leading regional bank. There will be no updates or responses posted on this page. For continued news and updates, please follow Umpqua Bank on Glassdoor.

Columbia Bank (WA, OR & ID) Reviews

3.2
57% Recommend to a Friend
Columbia Bank (WA, OR & ID) President and CEO Clint E. Stein
67% Approve of CEO
3.2
57%
Recommend to a Friend
67%
Approve of CEO
Columbia Bank (WA, OR & ID) President and CEO Clint E. Stein
Clint E. Stein
48 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons
  • "Low pay compared to larger institutions(in 17 reviews)
  • "Poor management(in 11 reviews)
  • "Wanna know salaries, disciplinary issues, personal drama, etc?(in 5 reviews)
  • "Before I started working I had to go to a 2 week training all the way to Washington and I live in idaho so it was inconvenient.(in 4 reviews)
  • "Horrible pay, high expectations, tell you what you want to hear with no action behind it, almost impossible to be promoted, upper management doesn't care about employees, everyone is just a number(in 4 reviews)
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Found 186 of over 193 reviews

Updated 2 Mar 2023

    1. 2.0
      9 Dec 2022
      Manager
      Current Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent work life balance . Not working weekend is nice Open minded to who they hire Solid employees who you can ask for help

      Cons

      What they are asking employees to do in preparation for the merger is crazy for the pay. Not only do you do your job (which is why you were hired ), but then they add on multiple tasks , like calling every business client who banks with you, or scan every document in the branch. Most of our employees are also floating now, so you aren’t even working at the branch you want. Staffing is abysmal, every branch is stretched thin. More people keep leaving , so now some branches have 1-2 employees . Everything is really old, particularly systems. You have to fill out EVERYTHING with paper. Paper for new accounts, paper for signer changes, paper for online banking …. And finally. Training is solid to start, but there is no support past that. You take a training on how to open an account , then you’re sat across from a business with 7 owners and expected to know what to do. You could call your support line, but they track that now so better hope you don’t call too much.

      2
      1. 2.0
        28 Sept 2022
        Client Care
        Former Employee, more than 5 years
        Eugene, OR
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Relatively fast growth within department. Benefits are OK at best.

        Cons

        Pay is less than market, especially considering the stressful nature of the job. Consistently understaffed for how busy the department was. Morale was up and down but usually pretty bad. There wasn’t a lot of back office opportunity here. Most of Columbia’s back office departments are based out of Washington, including half of our department, so we’d frequently see our coworkers in Washington getting new positions in other departments but in Eugene you’re really just stuck there. There is a complete disconnect between the senior management of the bank and the employees who actually do the work. There are managers who have no actual technical experience with the work that we do and only have their positions because they have previous management experience. Human Resources and upper management do nothing about unethical behavior of managers. They’re so desperate for employees they’ve recently offered $2000 referral incentives to their existing employees. Not even just on my former department - I know of another department where 90% of their employees left in a span of 2 weeks!

      2. Join the Columbia Bank (WA, OR & ID) team
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        1. 3.0
          2 Mar 2023
          Compliance Analyst
          Former Employee, more than 10 years
          Portland, OR
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great coworkers, collective teamwork, work from home

          Cons

          Heavy workload, no opportunity to grow, no room for improvement,

          1. 1.0
            2 Feb 2023
            Personal Banker
            Former Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            They will teach you the basics of banking

            Cons

            The process’s are VERY inefficient with an unnecessary and unexplainable amount of locks on everything needing 30+ signatures from management on a daily basis. In my experience management example a large amount of distrust for tellers and personal bankers and would keep to themselves causing a separation within the team. They will also have you cold calling clients amongst many other job duties for unequivocal pay.

            1
            1. 1.0
              13 Sept 2022
              Personal Banker
              Former Employee, more than 1 year
              Nampa, ID
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Benefits (read cons) My branch manager/ Co workers Almost everyone at the company is great to work with including upper management ( all very genuinely good people)

              Cons

              Overall I loved my branch however I ended up quitting due to our ABM being very covertly abusive and I was pregnant so I couldnt stay any longer for health reasons. Then the company that I thought had great benefits and integrity then asked me to repay vacation time that I had used because it technically wasn't accurred yet within the year, funny thing about that was I was forced to take it because of their strict covid policies. I got covid in the beginning of the year and instead of unpaid they used my vacation time. Columbia doesn't give you an unpaid option if you have vacation time. So I technically had the vacation but because I quit I was required to "reimburse them" for this benefit. Pretty tacky if you ask me especially since I was forced to quit over severe harassment not because I wanted to. Zero empathy.

              1. 3.0
                3 Feb 2023
                Special Credits Analyst II
                Former Employee, less than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Responsibilities kept you busy enough to make time move quickly

                Cons

                - Extremely toxic work environment. Many gossipers on the team. - No option for remote work.

                1. 1.0
                  20 Feb 2023
                  Back Office Manager
                  Former Employee, more than 1 year
                  Lakewood, WA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  - Local bank - Does good things for the community -Lots of room for growth or movement

                  Cons

                  - Very good Ole boys club - A lot of stab in the backs- - No communication - Poor management- - only offer 2 percent raises - Slowly turning into Umpqua employees -Terrible pay and benefits

                  1. 5.0
                    21 Feb 2023
                    Assistant Vice President
                    Current Employee, less than 1 year
                    San Diego, CA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great work environment and love there people!

                    Cons

                    Not enough branches but that’s changing

                    1. 5.0
                      22 Feb 2023
                      Business Banker
                      Current Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Truly committed to DEI and giving back to the community

                      Cons

                      Better salary, better technology, more efficient processes

                      1. 2.0
                        1 Mar 2023
                        Personal Banker II
                        Former Employee, more than 1 year
                        Vancouver, WA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        401k, healthcare benefits, PTO provided

                        Cons

                        Antiquated systems, low pay, poor incentive pay

                      Viewing 1 - 10 of 186 Reviews
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                      Columbia Bank (WA, OR & ID) Reviews FAQs

                      Columbia Bank (WA, OR & ID) has an overall rating of 3.2 out of 5, based on over 193 reviews left anonymously by employees. 57% of employees would recommend working at Columbia Bank (WA, OR & ID) to a friend and 47% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Columbia Bank (WA, OR & ID) employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Columbia Bank (WA, OR & ID). This rating has decreased by -1% over the last 12 months.

                      57% of Columbia Bank (WA, OR & ID) employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Columbia Bank (WA, OR & ID) 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

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                      Reviews by Job Title

                      • Personal Banker(16)
                      • Bank Teller(5)
                      • Client Service Specialist(5)
                      • Intern(4)
                      • Analyst(3)

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                      Glassdoor has 193 Columbia Bank (WA, OR & ID) reviews submitted anonymously by Columbia Bank (WA, OR & ID) employees. Read employee reviews and ratings on Glassdoor to decide if Columbia Bank (WA, OR & ID) is right for you.