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Computer Generated Solutions Customer Service Representative Reviews
Updated 13 Mar 2023
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Found 107 of over 1K reviews
38% Recommend to a Friend
55% Approve of CEO
Found 107 of over 1K reviews
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Recommend to a Friend
Approve of CEO
Phil Friedman
58 Ratings
Opens the Fishbowl by Glassdoor site in a new window
- Current Employee★★★★★
CGI Management- Micromanagement
13 Mar 2023 - Inside Channel Account ManagerRecommendCEO ApprovalBusiness OutlookPros
Quarterly bonuses are nice to have.
Cons
Micromanaging, only US holidays, minimal PTO, not allowed to work from home.
Continue reading - Current Employee★★★★★
Pros
good management good coworkers good benefits
Cons
nothing to say about the company
- Former Employee, less than 1 year★★★★★
Ok if you are a student
15 Feb 2023 - Customer Service Representative in SibiuRecommendCEO ApprovalBusiness OutlookPros
Flexible hours and nice people to work with
Cons
Low pay and night shifts
- Former Employee, more than 1 year★★★★★
Long hours not friendly
12 Feb 2023 - Customer Service Representative in Atlanta, GARecommendCEO ApprovalBusiness OutlookPros
You want overtime you got it, major holidays off
Cons
overtime is mandatory, $12/hr no pay increase after a year, and they will fire you if I.T. is unable to replicate your issues
Continue reading - Former Employee★★★★★
Decent starting point
9 Feb 2023 - Customer Service Representative (CSR) in Bucharest, BucurestiRecommendCEO ApprovalBusiness OutlookPros
Good place to gain experience
Cons
Procedural issues, small breaks etc
- Former Employee★★★★★
Poor Salary
21 Feb 2023 - Customer Service Representative in Atlanta, GARecommendCEO ApprovalBusiness OutlookPros
Nice people to work with
Cons
Terrible management and everything else
- Current Employee, less than 1 year★★★★★
not great not terrible
21 Jan 2023 - Customer Service Representative in Bucharest, BucurestiRecommendCEO ApprovalBusiness OutlookPros
salary is okay especially on late shifts
Cons
very extremely stresfull, terrible shifts
- Former Employee★★★★★
Pros
Horrible work ethics, no pay raise. CEO runs a sweatshop
Cons
CEO runs a sweatshop, again no raises. HR doesn't exist.
Continue reading - Current Employee★★★★★
Tough but rewarding
25 Nov 2022 - Customer Service RepresentativeRecommendCEO ApprovalBusiness OutlookPros
Current project team is great. Team Leader, QA & Trainer are all very professional and understanding.
Cons
Training could be improved, there are lots of nuances and hyper-specific things about the job that need to be explained. Schedule is tough.
- Current Employee★★★★★
Great Place to Work But...
8 Dec 2022 - Customer Service Remote RepresentativeRecommendCEO ApprovalBusiness OutlookPros
Coworkers and Staff are great to work with
Cons
Pay is not great at all. Work holidays. No holidays off for Call Center
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