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Computer Generated Solutions Employee Reviews about "no raises"

Updated 5 Aug 2021

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Found 1,067 of over 1K reviews
3.3
52% Recommend to a Friend
Computer Generated Solutions President and CEO Phil Friedman
65% Approve of CEO

Found 24 of over 1K reviews

3.3
52%
Recommend to a Friend
65%
Approve of CEO
Computer Generated Solutions President and CEO Phil Friedman
Phil Friedman
537 Ratings
Pros
  • "benefit customer service 401k nice work environment no pressure good manager(in 37 reviews)

  • "Good place to start your IT career(in 16 reviews)

  • Cons
  • "Low pay per hour and many calls(in 49 reviews)

  • "No raises unless you change position and even then you may still be waiting for increase(in 24 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "no raises"

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    1. 4.0
      Former Employee, more than 5 years

      Great for getting into customer support

      5 Aug 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A good company to get your foot in the door in the customer service field. The work environment is very friendly and caters to its workers. Great for young people getting into office work.

      Cons

      The salary could have been better no raises for most of the workers in x amount of years.

      Be the first to find this review helpful
    2. 1.0
      Former Employee, more than 3 years

      Please don't work here unless you absolutely need too

      5 Mar 2021 - Technical Support Representative in Peachtree City, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's just a place to work. Gift Card Bonuses were awarded for making a 100% on a recorded call

      Cons

      No raises Management don't give a crap about anything but themselves Hard moving up in the company unless you are in that favorite crowd Everybody is stack on top of each other in the office Bad turn over rates

      Continue reading
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    4. 2.0
      Former Employee, more than 1 year

      You're just glad you're employed after a while

      17 Dec 2019 - Escalation Specialist in Norcross, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      General employment. You're glad you're employed. You meet various others with diverse backgrounds and from other countries.

      Cons

      No raises unless you change position and even then you may still be waiting for increase.

      Continue reading
      1 person found this review helpful
    5. 2.0
      Current Employee

      Good for a start only

      8 Oct 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good first time job for the IT field

      Cons

      No raises, low pay for field, and terrible turnover rate.

      Continue reading
      2 people found this review helpful

      Computer Generated Solutions Response

      SVP HR

      I am sorry you feel like our company is good for a start only. In CGS we have many examples of employees that are many years with the company (5,10,15,20 years). Employees who started in entry level positions and are now in leading managerial positions. I’d love to talk with you about specific issues you are seeing for yourself as I believe that feedback would be valuable for me to hear directly and help address. If you would be willing to reach out to me directly I would appreciate it. Tali Rabin, SVP HR

    6. 2.0
      Former Employee, more than 3 years

      frustrating place to work, they do not give raises, do not have best intrests of the client

      19 May 2017 - Phone Support Representative in Edison, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice coworkers, offer meals on snow days, holidays, easy to get to in business center in nj, office space is usually clean

      Cons

      they dont follow up on their promises, no employee reviews, no raises ever, expensive health insurance, offer 401k but nobody can afford it since they dont give raises, corporate never comes there, they dont take care of the people who make them succesful, unpleasant supervisors, virtually nobody gets promoted or advances, not giving raises is the worst though, makes you feel worthless and no incentive to work harder, terrible experience

      Continue reading
      4 people found this review helpful
    7. 2.0
      Former Employee

      no raises

      19 May 2017 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      plenty of overtime is you want it

      Cons

      empty promises no raises in years

      2 people found this review helpful
    8. 1.0
      Current Employee

      Technical Support

      15 Apr 2017 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ability to work remotely if need be.

      Cons

      No Raises No Growth Opportunities Terrible benefits No paid holidays

      3 people found this review helpful
    9. 1.0
      Former Employee, more than 3 years

      Good for those without any experience

      4 Apr 2017 - Technical Support Representative in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Get on the phones and learn to troubleshoot

      Cons

      No raises ever, for the entire almost 3 years I was there.

      Continue reading
      3 people found this review helpful
    10. 2.0
      Former Employee

      Tech Support

      4 Mar 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work with the hours you request

      Cons

      11.00 hourly No overtime, No Benefits and No raises

      1 person found this review helpful
    11. 1.0
      Former Employee, more than 3 years

      Tech graveyard

      26 Nov 2015 - Anonymous Employee in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get paid enough to eat a Burger King once every two weeks

      Cons

      Worked for three years, no raises, no chance of raises, management that was prompted and brought department to department after their drove contracts away. Worked overnight, quite literally counted as less than half a person. I was on a half dozen contracts, each one stating that I couldn't be on another. - Received calls on my main contract by incompetent second level of one of the smaller contracts that couldn't be bothered to do their job without us calling them a dozen times, and then yelled at us for telling them they had work waiting. - Lies from upper management - Training consists of: "Hey, welcome to the company. Here is how not to harass women (don't talk to them, near them, about them, or in the building). Right, go out on that floor and make us proud." - seems they had a few harassment issues at some place, I can only assume. - This is the place were techs either go because times are REALLY hard and they need a few bucks to pay a (singular) bill between real jobs, or they go to die. - Avoid this place, avoid this place like your life literally depends on it!

      Continue reading
      5 people found this review helpful
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