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Computer Generated Solutions

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Computer Generated Solutions

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Computer Generated Solutions Employee Reviews about "place to start"

Updated 13 Aug 2021

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Found 1,092 of over 1K reviews
3.1
48% Recommend to a Friend
Computer Generated Solutions President and CEO Phil Friedman
61% Approve of CEO

Found 16 of over 1K reviews

3.1
48%
Recommend to a Friend
61%
Approve of CEO
Computer Generated Solutions President and CEO Phil Friedman
Phil Friedman
551 Ratings
Pros
  • "benefit customer service 401k nice work environment no pressure good manager(in 37 reviews)

  • "Good place to start your IT career(in 16 reviews)

  • Cons
  • "Low pay per hour and many calls(in 49 reviews)

  • "No raises unless you change position and even then you may still be waiting for increase(in 24 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "place to start"

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    16
    1. 5.0
      Former Employee

      Good Place to work

      21 Oct 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to start your IT career

      Cons

      Work pressure Management problems Washroom very small

      Continue reading
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    2. 2.0
      Former Employee, less than 1 year

      Overall Review

      13 Aug 2021 - Technical Support Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best place to gain technical knowledge. Best place to start career in IT.

      Cons

      Management is not good Notice period is of 60 days. Management will kick you from company without any notice or information. Worst management non co-operative.

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    4. 4.0
      Former Employee

      A good place to start career

      28 Jul 2021 - Cyber Security Analyst in Brooklyn, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people. A good place to start career.

      Cons

      Covid impact. Just ok paid

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    5. 3.0
      Former Employee, more than 5 years

      Good place to start working

      7 Jan 2021 - Quality Assurance Analyst in Braşov
      Recommend
      CEO Approval
      Business Outlook

      Pros

      As a student it is a great place to start working, a good place to develop social skills

      Cons

      Low salaries, management can be improved

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    6. 2.0
      Current Employee, more than 3 years

      A walk through the shadow of death, and the joy of the sunshine

      18 Mar 2015 - Lead Technical Engineer - Middle Management in Bucharest, Bucuresti
      Recommend
      CEO Approval
      Business Outlook

      Pros

      One of the only pro thing you may say about CGS and it's projects is about your comrades in arms, the ones that die with you don't let you wonder how can the upper management team can take such bad decisions. Good place to start, especially if you are good on what you are doing. If you survive anyone will hire you since they already know the hell you've been through.

      Cons

      Very, very, very poor management. No retention policies, you are just a number and nothing more. No trainings offered to support your growth in the company. what you can scavenge from here and there is the only thing you will receive. Even if you make a request for a training, or for anything in particular, you usually remain only with a promise that it will be done, same thing will happen even after 1 year when you remind them of your requests, that would help you improve. Personal growth if you are not friends with someone from the management team, or just unlucky you may stay in the same spot for as long as you work there. But as fast as people leave and new ones are hired, you get the chance to be called Senior, when you only have 2-3 months in the company anyway.

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      1 person found this review helpful
    7. 4.0
      Former Employee, more than 3 years

      Great job for entry level / you are a student

      7 May 2014 - Agent Servicii Client in Bucharest, Bucuresti
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to start a career and get an idea of what a big company is. Great environment, young, fun people. The activity is very procedural - well organized and it's little responsibility on your shoulders. They promote from within, they don't bring outside people. Full-time / part-time options. The schedule is as flexible as the team is. I changed shifts lots of times, they don't care who is at work as long as the staffing needs are met. Decent advancement opportunities. You get paid on time and the right amount. Big bonuses on the demanding projects. Those that have 2or3 bonuses are usually the stress-free projects. Various prize contests from time-to-time Soliciting work, but it trains you for bigger challenges (I found my new co-workers had a totally different idea of what a "hard task" or "high workload" are, made me laugh)

      Cons

      Working in shifts. You get your vacation / time off when the staffing allows, or if you ask for it 6 months in advance. Tough luck taking a summer vacation on a short notice. Average salary.

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    8. 4.0
      Current Employee, more than 10 years

      It doesn't pay to advance in this company

      5 Dec 2014 - Anonymous Employee in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to start working when you don't have a job

      Cons

      Easy to advance in this company but the pay doesn't match the amount of work you do. The higher you climb the less you get paid based on hours. All management is salaried where you get no more for working overtime but they doc your pay if you don't have 40 hours.

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      2 people found this review helpful
    9. 1.0
      Former Employee

      Helpdesk Technician

      11 Dec 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Plenty of Training and overtime opportunity from time to time. Great place to start if your prior knowledge is EQUAL to "NONE".

      Cons

      While working there "PAY FREEZE FOR 3 YEARS". Not a single person got a raise. Then the company meeting with Phil Friedman we had to sit there and listen to a man who was more than willing to pay very low to the employees with very bad compensation package and insurance that cost high(that majority of employee couldn't afford at less than 11$ an hour rate). Also, had the face to compare his company with other companies as to how the pay was. Instead of actually paying a decent amount for families to be able to live with. Everyone in the room was 11$ hour or less besides the CEO and his 2 security guards. Extreme High Call Volume. Expect to be cross trained in plenty accounts. Expect your schedule to change every 3 months or less. Shift bids occur and Seniority takes the good ones. Call Quality every week, if you perform at 85% or lower expect your shoulder to be tapped while on the call and told to go on meeting after the call to go to a private room to talk about "YOUR BAD PERFORMANCE". Master Tech program only existed for those who already had it prior. Not for new employees. Expect to be told that your calls should last 15 minute or less. Anything longer than 15 minute you either get sent a message on the chat or they are behind you asking you whats going on.

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      7 people found this review helpful

      Computer Generated Solutions Response

      SVP HR

      Thanks for your review – it is unfortunate to hear how you feel. We learn from every review so we can continue to get better. I understand from your review that you left the company. We work hard to ensure our pay practices are competitive to the local market and equitable across internal peers. We don’t view employees as replaceable and have multiple channels, both public and anonymous, to answer questions and hear concerns. Listening and engaging directly with our employees is one of our core values and we are proud of the direct and transparent dialog we have daily at CGS. Tali Rabin SVP HR

    10. 4.0
      Former Employee

      Good as it lasted

      3 Sep 2014 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to start and get to know the industry. they always had some good challenging opportunities with the edge of new technologies and it was always fun learning things and staff was helpful

      Cons

      The pay is ok and sometimes there is a complete disconnect from upper management of what is going on

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    11. 5.0
      Current Employee, more than 1 year

      Nice team

      13 Oct 2015 - Call Center Agent in Bucharest, Bucuresti
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I've worked with a very professional and friendly team. Good place to start and get to know the industry because you can go to different trainings. If you have a good idea, you'll be rewarded!

      Cons

      Each company has its weaknesses, so i don't have cons.

      Continue reading
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