Convergys India Reviews | Glassdoor.co.in

Convergys India Reviews

Updated 4 April 2019
352 reviews

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3.3
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Pros
Cons
  • "Not much apart from night shifts" (in 19 reviews)

  • "There's no work life balance (9" (in 7 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Convergys India full-time

    Pros

    Nice com ever in it industri

    Cons

    no cons for company . very good

    Advice to Management

    Good mangment


  2. Helpful (1)

    "Nit sure about the company future after merger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Lead in Gurgaon, Haryana
    Current Employee - Technical Lead in Gurgaon, Haryana
    Recommends
    Neutral Outlook

    I have been working at Convergys India full-time (More than 3 years)

    Pros

    Convergys is best in terms of Microsoft projects. Best place to gain hands on experience on different technologies.

    Cons

    Concentrix has acquired Convergys so not sure about how the future looks like post merger.

    Advice to Management

    NA

  3. "Technical support associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bengaluru
    Former Employee - Anonymous Employee in Bengaluru
    Recommends
    Neutral Outlook

    I worked at Convergys India full-time (Less than a year)

    Pros

    They offer reasonaly good training.

    Cons

    Working hours as it's US shift.

    Advice to Management

    Less salary


  4. Helpful (1)

    "NetApp Process was good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bengaluru
    Former Employee - Anonymous Employee in Bengaluru
    Doesn't Recommend
    Neutral Outlook

    I worked at Convergys India full-time (More than a year)

    Pros

    Good environment to work. No formals.

    Cons

    Low basic salary. Have to struggle a lot to climb the latter.


  5. "Good for freshers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Executive in Gurgaon, Haryana
    Former Employee - Technical Support Executive in Gurgaon, Haryana
    Recommends

    I worked at Convergys India full-time (More than a year)

    Pros

    Better environment
    perfect trainers
    Skill Development

    Cons

    Just few opportunities are taken by people who are doing nothing but have direct approach to Sr. managers.

    Advice to Management

    Make it fine


  6. "customer support executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gurgaon, Haryana
    Former Employee - Anonymous Employee in Gurgaon, Haryana
    Recommends
    Positive Outlook

    I worked at Convergys India full-time (More than 3 years)

    Pros

    Convergys is a nice company to work with. It takes care if employee.

    Cons

    You need to stick with the lhone through out your shift.


  7. "Convergys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Associate in Gurgaon, Haryana
    Former Employee - Customer Support Associate in Gurgaon, Haryana
    Recommends
    Positive Outlook

    I worked at Convergys India full-time (More than a year)

    Pros

    Nice salary package
    On time salary
    Cab service

    Cons

    Unhealthy Work timing
    No or minimal leaves

  8. "Great Company to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Amit Kaul in Gurgaon, Haryana
    Former Employee - Amit Kaul in Gurgaon, Haryana
    Recommends
    Positive Outlook

    I worked at Convergys India full-time (More than 3 years)

    Pros

    Good renumeration and Learning environment. People Friendly. Good Management

    Cons

    Work Pressure and night shifts

    Advice to Management

    None


  9. "Dr CCO specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gur Gram
    Former Employee - Anonymous Employee in Gur Gram
    Positive Outlook

    I worked at Convergys India full-time (More than a year)

    Pros

    Very employees friendly environment...loved to work there

    Cons

    It was far from my location


  10. "Technical support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ankita in BTM Layout
    Former Employee - Ankita in BTM Layout
    Recommends

    I worked at Convergys India full-time (Less than a year)

    Pros

    Good to gain technical knowledge. Work environment better compared to others. Infrastructure is good

    Cons

    Pay scale is less if you are a fresher.
    Job pressure is high
    Difficult to adjust for first few months.

    Advice to Management

    Provide more support to the employees so that they can excel
    Employee appreciation required