Convergys India Reviews | Glassdoor.co.in

Convergys India Reviews

Updated 16 October 2018
316 reviews

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3.4
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316 Employee Reviews

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Pros
  • "Good work environment, good beginner salary, management is good" (in 46 reviews)

  • "The company has very good management, work culture" (in 19 reviews)

Cons
  • "Not much apart from night shifts" (in 18 reviews)

  • "There's no work life balance (9" (in 7 reviews)

More Pros and Cons

  1. "Manager Sales Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Operations Manager in Gurgaon, Haryana
    Current Employee - Sales Operations Manager in Gurgaon, Haryana
    Recommends
    Positive Outlook

    I have been working at Convergys India full-time (More than 10 years)

    Pros

    Amazing people, Good learning, Overall development of an individual

    Cons

    Long working hours Rest is fine

    Advice to Management

    None


  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bengaluru
    Current Employee - Anonymous Employee in Bengaluru
    Recommends
    Neutral Outlook

    I have been working at Convergys India full-time (More than a year)

    Pros

    Work enviroment Is really good.

    Cons

    Growth ristricted. No much salary hike

    Advice to Management

    Na

  3. "Better Employee Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gurgaon, Haryana
    Former Employee - Customer Service Representative in Gurgaon, Haryana
    Recommends
    Positive Outlook

    I worked at Convergys India full-time (More than a year)

    Pros

    I worked at various BPOs in Delhi . Comparing them, Covergys has better management practices to take care of the emotional needs of their employees. They seems to understand that the nature of job in BPOs is not something delightful in itself and the salary alone doesn't compensate for that. They tried to find opportunities to engage their employees in events, discussions and process improvement meetings. I remember and use the gift on Deepavali even today.

    Canteen -is also taken care of the tastes of the diversity of people who generally come to work in BPOs in Metro.

    Transportation- Responsible

    Cons

    Well the pressure to improve the performance to the scale of 100 % is something that is common to most BPO companies. So it can't be blamed on Convergys alone.


  4. "Nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tso in Gurgaon, Haryana
    Former Employee - Tso in Gurgaon, Haryana

    I worked at Convergys India full-time (More than 3 years)

    Pros

    Its a good company to work, provides good facilities to their employees. Transportation is good, less work pressure.

    Cons

    Doesnt provide good package in most of the processes. And incentive plans are not good in most of the processes.


  5. "company review"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys India full-time (Less than a year)

    Pros

    good transportation and security of women

    Cons

    favoritism and long working hours


  6. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Convergys India full-time

    Pros

    Infrastructure is really very good

    Cons

    Management is not so good

    Advice to Management

    Improve yourself a little please


  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gurgaon, Haryana
    Current Employee - Anonymous Employee in Gurgaon, Haryana
    Recommends
    Positive Outlook

    I have been working at Convergys India full-time (More than a year)

    Pros

    Good oppertunity to grow

    Cons

    Salary part is not good

  8. "Convergys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Associate I in Gurgaon, Haryana
    Current Employee - Technical Support Associate I in Gurgaon, Haryana
    Recommends
    Positive Outlook

    I have been working at Convergys India full-time (Less than a year)

    Pros

    It has good work culture.

    Cons

    Food facility is not good enough.


  9. "SCCM Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SCCM Administrative in Gurgaon, Haryana
    Current Employee - SCCM Administrative in Gurgaon, Haryana
    Recommends
    Positive Outlook

    I have been working at Convergys India full-time (More than 5 years)

    Pros

    Training and confidence. Growth apportunity for indivisual

    Cons

    None till now. Great growth apportunity

    Advice to Management

    Keep the employee satisfaction part on priority


  10. "Worst company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in Gurgaon, Haryana
    Current Employee - CSA in Gurgaon, Haryana
    Doesn't Recommend
    Negative Outlook

    I have been working at Convergys India full-time (Less than a year)

    Pros

    By doing very hard work and giving 12 hours to company you can warn m on ney

    Cons

    They create their own policies, like 2 month notice period, complete Login for leaves too, no buy back or exception even if its company fault, 10:30 hours shift excluding travel time

    Advice to Management

    No advice cause they do not know how to manage or listen to others


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