Costa Reviews | Glassdoor.co.in

Costa Reviews

Updated Jul 18, 2019

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Found 875 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
54%
Approve of CEO
Costa CEO Dominic Paul
Dominic Paul
87 Ratings
Pros
Cons
  • "cleaning and long hours someties(in 67 reviews)

  • "No cons unless you dislike hard work and a busy fast environment(in 37 reviews)

More Pros and Cons
  1. "its great to work in costa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista Costa Coffee in New Delhi
    Recommends
    Neutral Outlook

    I have been working at Costa full-time for less than a year

    Pros

    very good employers are in costa

    Cons

    i m pursing graduation so wnt some financial help

    Advice to Management

    they can improve their management system

    Costa2013-03-16
  2. "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Costa full-time

    Pros

    Good company to work with

    Cons

    Not pay master, need to work on appraisal policy

    Costa2019-05-24

    Costa Response

    June 13, 2019Costa Resourcing Co-ordinator

    Thank you for taking the time and effort to write a review. We will take all your feedback and pass to the relevant teams to help us improve.

  3. Helpful (1)

    "Assistant manager,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in South West
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Costa for less than a year

    Pros

    training, free coffee. Busy business and nice customers.

    Cons

    Not nice environment to work with . No measure for good or bad performance . It depends on favourite .

    Advice to Management

    Make more times to review staffs to understand their need for developing. More fair to everyone and look after customer not only aim for sell ..sell .. Sell

    Costa2017-05-02
  4. "spent great time in costa coffee...but higher management in india in DIL is unable to solve the problems of a single caf"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier/Barista in Ludhiana
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Costa for more than a year

    Pros

    it is the second largest brand in coffee world.

    Cons

    cafe which are outstations always face lots of problems

    Costa2015-09-15
  5. Helpful (1)

    "careless management not taking care of staff needs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Restaurant Manager in New Delhi
    Doesn't Recommend
    Negative Outlook

    I have been working at Costa full-time for more than a year

    Pros

    brilliant coffee taste good training manual and standards

    Cons

    senior management behavioral are very rude helpless and threatned

    Advice to Management

    please take care of ground level staff

    Costa2013-02-09
  6. "Outstanding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Territory Manager in Bangalore
    Recommends

    I have been working at Costa full-time for more than a year

    Pros

    Knowledge, Working culture, Growth, Customer focus, Good top management

    Cons

    little more employee oriented and more beneficial towards existing employees

    Advice to Management

    Look to provide better compensation

    Costa2012-10-11
  7. "Mixed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager - Human Resources & Administration in Mumbai
    Recommends
    Neutral Outlook

    I worked at Costa full-time for more than 3 years

    Pros

    Good amount of liberty to perform at regional level, no threat of job security for support functions, unless there is a gross error.

    Cons

    Not much to learn newer concepts, bad increments.

    Advice to Management

    With peanuts, you get monkeys.

    Costa2012-08-03
  8. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista in Manchester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Costa part-time for more than a year

    Pros

    Management are flexible, pay is above minimum, 25% off everything all the time and 50% off food on shift, free drinks on shift

    Cons

    Sometimes very hard when you have to get everything done quickly

    Costa2019-07-18
  9. "Support the staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in Leeds, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Costa part-time for more than a year

    Pros

    Sometimes a great team on shift

    Cons

    Little support from horrible customers

    Costa2019-07-16
  10. "Cliques"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Barista in Glasgow, Scotland

    I worked at Costa part-time for less than a year

    Pros

    Meeting new and different people every day.

    Cons

    The way management spoke to staff.

    Advice to Management

    Invest in some people skills.

    Costa2019-07-05
Found 875 reviews