Cox Communications Employee Reviews about "good benefits"

Updated Jan 20, 2021

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Found 195 of over 2,914 reviews

4.1
77%
Recommend to a Friend
89%
Approve of CEO
Cox Communications President Pat Esser
Pat Esser
1,499 Ratings
Pros
  • "Great benefits - remote work - flexible hours(in 269 reviews)

  • "Good benefits, Good Product, good people(in 196 reviews)

  • Cons
  • "Cable won't be lasting very much longer, this coming from a 20 year employee(in 46 reviews)

  • "Not tech support but more of a robot now following a unstable program that doesn't know anything(in 45 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "good benefits"

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    1. 4.0
      Current Employee, more than 5 years

      Great Company, Needs more Opportunities

      Jan 20, 2021 - Senior Manager Finance in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company cares about their employees. Work Life Balance is excellent Pay and Benefits are good.

      Cons

      No one leaves or retires, so there are not a lot of opportunities for advancement. A lot of politics

      2 people found this review helpful
    2. 5.0
      Current Employee, more than 1 year

      Family Owned Enterprise - Good Company to work for.

      Dec 5, 2020 - Universal Home Technician in Springfield, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      **Company Pros** -Great Starting Pay (Best I've seen for careers not requiring college degree). -Opportunities for Advancement/Career Roles within Cox Family Enterprise). -Good Benefits (Medical, Vision, Dental, Ect). -Generous Paid-Time Off. -Community Service related Paid-Time Off. -Employee discounts on company services; Cable/Internet/Phone/Home Security. -Enterprise-wide discounts from other companies for various things. **Title Related Pros** -Fleet Vehicle to drive while on duty, and also to take home depending on location. -Outfit & Equipment provided. -Great Training The career is fulfilling and gives the technician a lot of freedom, provided that you enjoy helping clients & are a technical mindset oriented individual.

      Cons

      -Outside elements (Heat, Cold, rain, snow, hail, high winds). -Potential Hazardous environments (Crawl-Spaces, Attics, Potential Asbestos containing Buildings, Boiler Rooms, Electrical Rooms, ect.) -Physical Labor Intensive (Handling 95Lbs ladders, climbing high voltage power lines, drilling, pulling cable, ect.) -You have the potential running into pests & vermin, some more common then others. (Rats, Mice, Spiders, Insects, Snakes). -You have a high-risk of getting shocked. **Disclaimer: You are provided tools to identify voltage/electricity although considering you deal with electronics on a daily basis, you will eventually get some sort of minor shock.** Long Story Short; There are a lot of hazardous situations you will encounter in this career path, but if you use the safety tools provided by the company and are vigilant about your safety the risks are reduced greatly; although there is always the risk of getting seriously hurt or worse.

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      Cox Communications Response

      Employment Branding Specialist

      Hi and thanks for your feedback. We strive to provide great service to our customers, and a great place of employment to our team, so we take feedback like yours to heart. We will certainly consider what you have written and we very much appreciate the time you took to provide it.

    3. 5.0
      Current Employee, more than 5 years

      Great Company

      Oct 20, 2020 - Senior Account Executive in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, Good Product, good people

      Cons

      Fast Changing to keep up, commission changes

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    4. 3.0
      Former Employee

      Working for Cox

      Oct 28, 2020 - Sales Support in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They have good benefits for families

      Cons

      Popularity contest if you want to get a promotion

      1 person found this review helpful
    5. 1.0
      Former Employee, more than 3 years

      Many Execs do not appreciate their Admins

      Oct 29, 2020 - Administrative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good benefits, 401k, inexpensive health insurance

      Cons

      pay, workload, constantly restructuring and expecting more of admins than possible with no extra pay. No boundaries to make themselves look good at the expense of your health.

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    6. 4.0
      Current Employee, more than 8 years

      Positive overall

      Sep 28, 2020 - Direct Sales Representative in Mesa, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work/life balance, good benefits, caring company

      Cons

      Not paid enough, management lacks in some departments, challenging goals/quotas, very reactive instead of being proactive to changing market.

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    7. 4.0
      Former Employee, more than 3 years

      Handling customer escalations, inside coaching line, quality control checking

      Sep 22, 2020 - Customer Advocacy 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Benefits, Stable company, Room for promotion, Free cable and Internet, Health program to offset medical costs

      Cons

      too much micro-management, job could move to lower paid market,

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    8. 1.0
      Former Employee

      Nightmare

      Sep 28, 2020 - Inside Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay and benefits are good

      Cons

      How they treat employees and only promote their friends even if they don’t do their job

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    9. 4.0
      Former Intern

      Good

      Aug 25, 2020 - Intern 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, consistent hours and generally nice people.

      Cons

      Some overbearing members of management.

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    10. 3.0
      Current Employee, more than 3 years

      just ok

      Aug 22, 2020 - Retention Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good benefits and pay is ok

      Cons

      monotonous call center typical job

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    Viewing 1 - 10 of 195 Reviews

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