Crabtree & Evelyn Employee Reviews about "low pay"

Updated 22 Apr 2020

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2.4
36%
Recommend to a Friend
Pros
Cons
  • "No communication with upper management(in 18 reviews)

  • "Changing compensation policies, rude upper management, low pay, low job security, low opportunity(in 11 reviews)

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "low pay"

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  1. "Times are changing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Associate in Brea, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Crabtree & Evelyn full-time for more than 3 years

    Pros

    Flexible, Overtime, Respectful, Fast-paced, Good training

    Cons

    Changing compensation policies, rude upper management, low pay, low job security, low opportunity .

  2. Helpful (3)

    "Glad they shut their doors"

    2.0
    Former Employee - Keyholder in Short Hills, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Crabtree & Evelyn part-time for more than a year

    Pros

    Employee discount Good product Nice staff

    Cons

    Low pay Horrible management Scheduling


  3. Helpful (5)

    "Awful company, management don’t care."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Brand Ambassador in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Crabtree & Evelyn part-time for more than a year

    Pros

    50% discount, (down from 70% in previous years). However, products are so expensive you are still paying £8 for a body wash at half price. Nice products.

    Cons

    Low pay for what you are expected to do (I was a key holder, with more responsibility however no extra pay). Hours vary too much. 0 hour contracts can be common. Management do not care what happens as long as you meet targets. If you miss a target in a month, you are made to feel you are to blame.

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  4. Helpful (7)

    "Don’t do it"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales in Garden City, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Crabtree & Evelyn for less than a year

    Pros

    Nothing just don’t do it

    Cons

    Low pay rate No full time No benefits Very slow at times Unorganized manager Very high turn over rate people quit as fast as they come 85 dollar maximum for making plan

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  5. "Sales Associate"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Crabtree & Evelyn part-time for more than a year

    Pros

    Flexible Hours Easy work Some customers are entitled

    Cons

    Low pay Can get boring when it’s a slow day

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  6. Helpful (9)

    "Worst Store Manager experience ever"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Crabtree & Evelyn full-time for less than a year

    Pros

    Beautiful store, packaging and range of products.

    Cons

    Poor training for store managers (3 days). Lack of support from both corporate office and regional DM. Complication back office systems making for difficult reporting and keeping track of sales, inventory, top sellers,etc. Complicated visual and floor set changes and way too often. Too many shipments all at once with lack of focus on what actually sells in the store. Lack of focus on core products resulting in customer dissastifaction with overall brand. Low pay in urban competitive areas resulting in high turnover.

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    Crabtree & Evelyn Response

    January 19, 2017Sr. HR Specialist

    Thank you for your review and your suggestions. I am sorry you did not have a good experience. We are always looking for areas to improve, and will share your comments with the appropriate departments. Thank you again. Best of luck in your future roles.

  7. Helpful (2)

    "Brand Ambassador"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Brand Ambassador in Cambridge, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Crabtree & Evelyn part-time for less than a year

    Pros

    Great products design and overall very nice shop. They have good offers and the clients are generally respectful and smiley.

    Cons

    The organisation is a mess, staff were very unhappy and scared of the manager. Very negative environment and very low pay. Commissions on perfume sales creates an uncomfortable and tense shop to work at.

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  8. Helpful (3)

    "Wow...Who runs this company and why?"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Selling Supervisor in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Crabtree & Evelyn for more than a year

    Pros

    fantastic product. training in 5 star selling will help wherever you go in life. discount not bad.

    Cons

    very low pay. daily, weekly, monthly goals are insane. No incentive for part time employees to stay.

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  9. Helpful (4)

    "Medicore"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Selling Supervisor in Fort Myers, FL

    I have been working at Crabtree & Evelyn part-time for more than 3 years

    Pros

    Discount on products, time off when needed, pretty place to work and play with beauty products all day

    Cons

    Low pay for service expected from employees, wages don't match local cost of living, mistakes regularly filter down from home office leaving the employees in the stores to clean up the mess or fix mistakes, poor planning from higher-ups

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  10. Helpful (2)

    "Overall ok company to work for if you're just looking to make some extra money."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Keyholder in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Crabtree & Evelyn part-time for more than a year

    Pros

    Most products are well made. The product knowledge manual is very helpful when explaining the benefits of usage. The discount is great and the foot traffic is low so you're not stressed like other high volume retailers. These are small boutique like stores with a handful of staff. Request your days off in advance.

    Cons

    Low pay and slow foot traffic so there's not much to do. I worked there part-time evening/weekends for 1 year and we were only busy during the holidays. Upper management set unreasonably high sales goals.

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Viewing 1 - 10 of 11 English Reviews