Crate and Barrel Reviews | Glassdoor.co.in

Crate and Barrel Reviews

Updated 8 December 2018
966 reviews

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3.4
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Crate and Barrel Chief Executive Officer Neela Montgomery
Neela Montgomery
75 Ratings

Employee Reviews

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Pros
  • "Supportive and collaborative work environment where you are encouraged to lead with your strengths" (in 69 reviews)

  • "Very structured, good sales team, great product, well staged and displayed" (in 60 reviews)

Cons
  • "No hours if your back of house part-time" (in 49 reviews)

  • "No promotions unless you are full-time" (in 43 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Best Company I've Ever Worked For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Furniture Sales Associate in Skokie, IL (US)
    Former Employee - Furniture Sales Associate in Skokie, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crate and Barrel full-time (More than a year)

    Pros

    Crate & Barrel searches the globe for merchandise that offers great design, remarkable quality, and timeless style. The company therefore attracts employees from all walks of life, and fosters excellence with stupendous comradery and frequent training. Crate & Barrel is very inclusive and encourages collaboration. It values the opinions of its workers and customers with the utmost respect. It is also very proud of its Illinois heritage and loyal partnership with its vendors around the world. Lastly they offer great innovation and trend-setting style that is simply iconic.

    Cons

    The showroom hours can be long and tough, especially with lots of customers shopping, but the teamwork makes it all worth it. Wages were fair but raises were very modest. However, the path to career advancement is great many of my coworkers and myself all received promotions that took us to management, corporate, or furniture sales.

    Advice to Management

    Keep up the enthusiasm, comradery, and exceptional leadership!


  2. "Visual Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser
    Current Employee - Visual Merchandiser
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crate and Barrel part-time (Less than a year)

    Pros

    Friendly employees, laid back environment, everyone is very helpful

    Cons

    Some long hours, management takes a while to respond

  3. Helpful (3)

    "A dream job that turned into a nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Boston, MA (US)
    Former Employee - Sales Associate in Boston, MA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Crate and Barrel full-time (Less than a year)

    Pros

    Some of the employees and some of the management team.

    Cons

    Everything else. Rotten pay, no explanation on how you get paid, non communication other than, "How many cards did you open today???"

    Advice to Management

    Try caring about your employees through training, reviewing their sales, understanding how they get paid!

    Crate and Barrel Response

    10 Dec 2018 – Recruiter

    ​Thank you for taking the time to discuss your experiences. We welcome an opportunity to discuss your experiences with you. Please contact our corporate offices at 847-272-2888 and ask to speak to a... More


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crate and Barrel part-time (Less than a year)

    Pros

    Really great place to work, fun during holidays and overall great experience.

    Cons

    Took awhile to hear back about job

    Advice to Management

    Clarify scheduling process


  5. Helpful (1)

    "Corporate Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Northbrook, IL (US)
    Former Employee - Anonymous Employee in Northbrook, IL (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Crate and Barrel full-time (More than 8 years)

    Pros

    Friendships, merchandise discounts, onsite cafeteria.

    Cons

    Poor management, high turnover, lack of direction, no focus.

    Advice to Management

    Work with your associates on building better relations, communicate projects, timelines and clear directions. It's very well known that there are the "in" group of individuals who know what's going on and then there is everyone else.

    Crate and Barrel Response

    10 Dec 2018 – Sr. Talent Acquisition Recruiter - Corporate

    Thank you for taking the time to share your thoughts with us. We value all feedback and will make sure to share this with the appropriate teams.


  6. "part time sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Crate and Barrel part-time

    Pros

    Very process oriented company with an Amazing management

    Cons

    Not any that i can think of


  7. "Finance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crate and Barrel full-time

    Pros

    Crate has a positive culture that fosters a collaborative environment encouraging ownership & growth.

    The people I work with are very supportive and just generally good people. We support each other as we work towards the same goals.

    Crate also has good benefits and programs which help me feel valued at the company.

    Cons

    The commute to the corporate office can involve a lot of traffic.

  8. Helpful (1)

    "Crate and Barrel Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Northbrook, IL (US)
    Current Employee - Senior Analyst in Northbrook, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crate and Barrel full-time (Less than a year)

    Pros

    -Very nice people, good culture
    -Interesting work and product, management is willing to try new things
    -Good Work/Life Balance
    -Nice amenities

    Cons

    -Unclear what flexible work policies are (work from home, etc)
    -long commute from Chicago

    Advice to Management

    Continue to evolve strategy, but be a bit more calculating. It's good to be willing to try things, but make sure thoughtful reasoning goes into every decision.


  9. Helpful (1)

    "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Crate and Barrel part-time

    Pros

    Outside of holidays, it's a relaxed environment, as long as you do your work

    Pleasant coworkers
    Flexible scheduling

    Cons

    Sometimes management schedules too little people and you end up doing the work of 3 employees

    Advice to Management

    Schedule correctly. Stop trying to save money by piling work of 3 employees onto 1 person, and then wonder why the store isn't in tip top shape


  10. "Great Company"

    StarStarStarStarStar
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook

    I have been working at Crate and Barrel part-time (Less than a year)

    Pros

    Wonderful management and co-workers
    Work around my part time hours

    Cons

    Can't really think of any. Have really enjoyed working for C&B