Crown Castle Employee Reviews about "great benefits"

Updated 28 Jul 2020

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3.6
63%
Recommend to a Friend
84%
Approve of CEO
Crown Castle CEO Jay Brown
Jay Brown
196 Ratings
Pros
  • "Great benefits, solid culture, caring co-workers, great product at the right time(in 47 reviews)

  • "Great team that supports a work/life balance(in 38 reviews)

Cons
  • "There is almost zero diversity in the workforce and upper management(in 16 reviews)

  • "Crown preaches work life balance but does not always higher additional resources to maintain pace(in 15 reviews)

More Pros and Cons

Reviews about "great benefits"

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  1. "Director"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crown Castle full-time

    Pros

    Great company to work for with great benefits

    Cons

    Large company with a slow and steady mentality

  2. Helpful (2)

    "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time for more than 10 years

    Pros

    Great people. Leadership cares for employees. Fair pay, great benefits. Great business.

    Cons

    Not enormous amount of upward mobility.


  3. Helpful (1)

    "Amazing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Performance in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time for more than a year

    Pros

    Great benefits, solid culture, caring co-workers, great product at the right time.

    Cons

    Lots of organization change recently

    Continue reading
  4. Helpful (13)

    "Used to be a great place for CMs and PMs"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Construction Project Manager 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Crown Castle full-time for more than 5 years

    Pros

    Great benefits and somewhat good work-life balance....or at least it used to be.

    Cons

    Very political and clicky. You will be overworked and under paid.

    Continue reading
  5. Helpful (9)

    "Boys Club"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Operations 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time for more than a year

    Pros

    Great benefits for full time employees

    Cons

    a lot of favoritism towards particular individuals

    Continue reading
  6. Helpful (4)

    "Culture is king"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Architect in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time for less than a year

    Pros

    Executive leadership is transparent and communicates frequently with employees. There is a vibe from the leaders they genuinely care for the employees. This is a complete 180 from the culture at other telecommunications companies I've worked at. Benefits are great. Gym reimbursement up to $50/month, cell phone up to $100/month, $2000 HSA contribution for families, 10% 401K match when contributing at least 6%, paid maternity and paternity leave, 18 days PTO + 1 floating holiday with additional 5 days PTO every 5 years (not bad, but I gave up 26 days PTO leaving my previous employer after 12 years), and Bonusly recognition program is fantastic and frankly is the only recognition program I've ever seen that truly works.

    Cons

    Not much, but if I had to pick one it's the anti-work from home policy. While they do allow for flexibility and are reasonable, I do feel there are certain positions which can be just as effective working from home as working in an office. In my case, I feel I would be more effective working from home as I find it distracting being in an office.

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    Crown Castle Response

    October 4, 2019The team at Crown Castle

    Yes! We believe culture is king here as well and we work hard to build and nurture it. Thank you for sharing your views on our business and your personal experience. We listen to all feedback and use it to help shape our approach. Please keep contributing your feedback and ideas via our Company Conversations and intranet.

  7. Helpful (14)

    "Keep talent"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Crown Castle full-time for more than 3 years

    Pros

    Great benefits. 401K, profit sharing, RSU's, Healthcare

    Cons

    Age discrimination, lack of diversity with both gender and race.

    Continue reading

    Crown Castle Response

    October 2, 2019VP Internal Communications

    I appreciate you taking the time to share your experience. We talk about our B3 values as they are core part of who we are as a business and how we all behave as Crown Castle teammates. That ubiquity is what creates the culture that our people say makes us a special place to work. Thank you for sharing your feedback, as every opinion we receive helps us to improve. I wish you every success in the next stage of your career.

  8. Helpful (10)

    "Need to backup, and listen, be more consistent, and appreciate"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior NOC Operator in Canonsburg, PA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Crown Castle full-time for more than 10 years

    Pros

    Benefits are great, job is fast paced, and it’s in office.

    Cons

    Lots of callers, no breaks, or lunch, too many chief telling you how they would do a ticket, lots of gray area when it comes to issues.

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    Crown Castle Response

    August 15, 2019Internal Communication Content and Channels Lead

    Thanks for taking the time to share your experience with us. At Crown, we're proud of our competitive benefits and think they're one of the many things that makes this a great place to work. It's also great to hear you enjoy your job and your office. Our Smart & Fast mindset is paving the way for new opportunities in systems and approaches as a part of our company wide digital transformation. We also agree that appreciation goes a long way, which is why we launched our new recognition program in July. We hear you! In times of growth, things can get busy, but a healthy work/life balance is something that is a priority for us. If anyone feels that their needs are not being met in that area, we'd encourage them to reach out to a senior leader. We also have our AlertLine, which can be found on our intranet homepage. Keep the feedback coming, and let us know what else you'd like to see. Thank you!

  9. Helpful (19)

    "I love this company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time for more than a year

    Pros

    The benefits are great. Good healthcare and other core benefits, but in addition there are things like milk stork and tuition reimbursement. Bonus has been consistently over 100% for a number of years, which can’t be said in some other companies I’ve worked for. The vast majority of people are great to work with. Compared to other businesses, there’s far less office politics and generally people are all aligned around a single goal. The work environment is good, if a little structured and hierarchical at times – though that seems to be improving.

    Cons

    The company has grown fast and struggled to efficiently absorb some of the companies its bought. This has also led to some issues with culture – people who were used to doing whatever they wanted are feeling unhappy with having to behave like a grown-up business.

    Continue reading

    Crown Castle Response

    June 6, 2019The team at Crown Castle

    Thank you for taking the time to give us some really thoughtful feedback! We appreciate your views and agree that our people are pretty great to work with, and that we offer some exceptional supplemental benefits. One of our goals in Internal Comms is to communicate with our teammates to help reinforce our B3 values and one company-one culture mindset – we’ll keep it up! Please keep sharing your thoughts through our intranet, team meetings, and during our regular Company Conversations.

  10. Helpful (9)

    "Great benefits"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Approves of CEO

    I have been working at Crown Castle full-time for more than a year

    Pros

    Great benefits. Work life balance is a plus.

    Cons

    Very high school and a bit sexist. Minority management is almost nonexistent. If you’re looking for career advancement then you must play the game.

    Crown Castle Response

    June 20, 2019Internal Communication Content and Channels Lead

    Thank you for taking the time to leave us a review. We’re glad that you feel we have great benefits and positive work / life balance. We promote a safe, inclusive work environment and don’t tolerate inappropriate behavior. We’d be grateful if you could raise any issues with your leader so that they can be investigated. Alternatively, you also have access to our Alertline on the intranet home page that allows you to anonymously report any behavior not in keeping with our values and culture. Thank you for sharing this with us.

Found 47 reviews