Customers Bank Reviews

Pros

Very good experience from the beginning of the interview process throughout onboarding and beyond. Colleagues have been nothing but great!

Cons

There could be a more solid formal new hire training.

Pros

Casual Dress, Being able to work from home, Nice people

Cons

Working for this company is an exhausting demoralizing experience. Leadership is self serving, uncaring and deceitful, not to mention blatantly an "all in the family" affair. They label employees team members and tout "we are all in this together." The true definition and more correct meaning "Team" when used by the folks that run this company would be "a group of 2 or more animals used for heavy lifting or pulling." Someone who is part of a team here is used up and then put down and replaced without a second thought. If those on the outside, investors, business partners or potential staff knew what those on the inside know they would run, not walk away.

Pros

Senior Management Team that truly cares about it's Team Members. Customers Bank is a unique organization that prides itself on a Team orientated Culture. Top notch customer service is at the bank's core, but working as a team is more than just a cliche. Open door policy throughout the bank.

Cons

There are none that I can think of.

Pros

CEO and President who care about his employees, their well beings, and support them each and every way they can. I have been working with some of the great leaders. I have learned a lot from them and expanded my knowledge and continue to do so.

Cons

None that I have experienced.

Pros

Jay Sihdu and Richard Ehst are exceptional leaders who sincerely care about the communities the Bank serves. Team members are treated with respect and given opportunities to grow.

Cons

As a seasoned banker, when I compare Customers Bank to former employers, there are no cons

Pros

Through the pandemic this leadership has been proactive, compassionate, transparent and caring of each and every employee. Under more normal times they are open, honest in communication and genuinely care about their employees and customers.

Cons

Executive Leadership needs more diversity.

Pros

Approachable leadership teams makes you feel valued and appreciated.

Cons

There can always be more communication, especially in times like this.