Cyracom International Reviews
Updated 7 Feb 2023
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Found 711 of over 804 reviews
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"Great place to learn a lot for interpretation" (in 23 reviews)
"I also liked that as soon as training ended July 2020 I was given the chance to work from home" (in 19 reviews)
"Being on the phone back to back as it is a call center" (in 26 reviews)
"Very high expectations for the low pay" (in 29 reviews)
- Former Employee★★★★★
Pros
You can negotiate higher rate if certified.
Cons
Busy lines and very heavy workload.
- Current Employee, more than 1 year★★★★★
Overall positive experience
26 Jan 2023 - Spanish Interpreter in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
Training was the most thorough I have seen in the industry. Two weeks in class training with one week training on the phones. Other companies will just give you the class training and then leave you to your own devices once you begin interpreting over the phone. Clean office. Relatively achievable goals. As long as you do not make mistakes on your calls you will receive good marks on your performance review. Very flexible schedules for people who might prefer to work on the weekends and have two days off during the week, or people who would prefer to work mornings some days and nights other days. Of course a normal M-F 9-5 schedule was also available.
Cons
The hourly rate for Spanish interpreters when I started (2018) was 15.00 an hour. I am not sure what it would be now.
- Current Employee★★★★★
Best place to satrt working
25 Jan 2023 - Spanish Interpreter in Lagunilla, HerediaRecommendCEO ApprovalBusiness OutlookPros
They hire you very quickly, the recruiters are very friendly and they pay you well!
Cons
nothing, it's all good for the job
Continue reading - Current Employee★★★★★
Pros
Good flow of work and convenient
Cons
Low pay per hour, lowest I believe
- Former Employee, more than 8 years★★★★★
Pros
Coworkers are fun and reliable
Cons
HR is unprofessional. Only way to get promoted is through favoritism
- Current Employee, more than 3 years★★★★★
Great place to gain experience - Awful place to find mental peace
6 Feb 2023 - Spanish Supervisor in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
Paid training, growing opportunities, learning opportunities, opportunity to meet people from multiple backgrounds, entirely immerse in diversity. This is the bootcamp for the language industry. If you survive a couple of years here, you will have gained an invaluable amount of experience that you will be able to apply anywhere else.
Cons
Unrealistic goals, delegation of responsability from upper management, lack of accountability for employees, lack for human sympathy.
Continue reading - Current Employee, more than 5 years★★★★★
Very Poor Pay
4 Feb 2023 - OPI Spanish Interpreter in Las Cruces, NMRecommendCEO ApprovalBusiness OutlookPros
-Very willing to accommodate your schedule to whatever you may need, so long as your stats are good. -Your schedule won't change spontaneously in terms of days worked and hours selected.
Cons
-Very poor pay, close to McDonald's wages; too little pay for the constant workload. -Company no longer offers bonuses and the maximum raise you can get is about $0.25 every 6 months but only if you have perfect attendance and 0 complaints in that time. -Back to back calls throughout the entire 8-10 hour shift, with 2-9 seconds in between each call. -Extremely high turnover for new supervisors; brand new supervisor every couple of months. -Incompetent, arrogant management; not willing to help you resolve important matters; constant run around without following through with a resolution.
Continue reading - Former Employee, more than 3 years★★★★★
Good start for interpreter career
19 Jan 2023 - Interpreter in Phoenix, AZRecommendCEO ApprovalBusiness OutlookPros
Provided good training for amateur interpreters Great place to earn experience
Cons
Low pay, not a lot of room to advance
- Former Employee, more than 1 year★★★★★
Great Entry Level Job for People Entering in the Workforce
22 Dec 2022 - Spanish Interpreter in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
Entry level, secure job, there will always be work available at this company. The company has great culture, however on a personal level it does get repetitive and the pay increases should be greater in my opinion, considering the type of work being done. Nothing too hard, but it is valuable.
Cons
It may get very boring, as many things are repeated throughout the day, you are not working with a team but rather with client interactions over the phone. You may encounter dreaded customers and people not paying attention.
- Former Employee★★★★★
Pros
Good company to branch into many fields
Cons
Hard on your mental health when exposed to serious contracts
Cyracom International Reviews FAQs
Cyracom International has an overall rating of 3.1 out of 5, based on over 804 reviews left anonymously by employees. 49% of employees would recommend working at Cyracom International to a friend and 37% have a positive outlook for the business. This rating has been stable over the past 12 months.
49% of Cyracom International employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Cyracom International 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.
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