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Cyracom International

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Cyracom International

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Cyracom International Reviews

Updated 7 Feb 2023

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Found 713 of over 804 reviews
3.1
49% Recommend to a Friend
37% Approve of CEO

Found 711 of over 804 reviews

3.1
49%
Recommend to a Friend
37%
Approve of CEO
Cyracom International Chairman & CEO      Jeremy Woan  (no image)
Jeremy Woan
287 Ratings
Pros
  • "Great place to learn a lot for interpretation(in 23 reviews)

  • "I also liked that as soon as training ended July 2020 I was given the chance to work from home(in 19 reviews)

  • Cons
  • "Being on the phone back to back as it is a call center(in 26 reviews)

  • "Very high expectations for the low pay(in 29 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Interpreter Salary

      27 Jan 2023 - Interpreter in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can negotiate higher rate if certified.

      Cons

      Busy lines and very heavy workload.

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    2. 4.0
      Current Employee, more than 1 year

      Overall positive experience

      26 Jan 2023 - Spanish Interpreter in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Training was the most thorough I have seen in the industry. Two weeks in class training with one week training on the phones. Other companies will just give you the class training and then leave you to your own devices once you begin interpreting over the phone. Clean office. Relatively achievable goals. As long as you do not make mistakes on your calls you will receive good marks on your performance review. Very flexible schedules for people who might prefer to work on the weekends and have two days off during the week, or people who would prefer to work mornings some days and nights other days. Of course a normal M-F 9-5 schedule was also available.

      Cons

      The hourly rate for Spanish interpreters when I started (2018) was 15.00 an hour. I am not sure what it would be now.

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    4. 5.0
      Current Employee

      Best place to satrt working

      25 Jan 2023 - Spanish Interpreter in Lagunilla, Heredia
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They hire you very quickly, the recruiters are very friendly and they pay you well!

      Cons

      nothing, it's all good for the job

      Continue reading
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    5. 5.0
      Current Employee

      Good

      25 Jan 2023 - Interpreter/Translator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good flow of work and convenient

      Cons

      Low pay per hour, lowest I believe

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    6. 2.0
      Former Employee, more than 8 years

      Pay

      7 Feb 2023 - Interpreter in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Coworkers are fun and reliable

      Cons

      HR is unprofessional. Only way to get promoted is through favoritism

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    7. 3.0
      Current Employee, more than 3 years

      Great place to gain experience - Awful place to find mental peace

      6 Feb 2023 - Spanish Supervisor in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Paid training, growing opportunities, learning opportunities, opportunity to meet people from multiple backgrounds, entirely immerse in diversity. This is the bootcamp for the language industry. If you survive a couple of years here, you will have gained an invaluable amount of experience that you will be able to apply anywhere else.

      Cons

      Unrealistic goals, delegation of responsability from upper management, lack of accountability for employees, lack for human sympathy.

      Continue reading
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    8. 2.0
      Current Employee, more than 5 years

      Very Poor Pay

      4 Feb 2023 - OPI Spanish Interpreter in Las Cruces, NM
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Very willing to accommodate your schedule to whatever you may need, so long as your stats are good. -Your schedule won't change spontaneously in terms of days worked and hours selected.

      Cons

      -Very poor pay, close to McDonald's wages; too little pay for the constant workload. -Company no longer offers bonuses and the maximum raise you can get is about $0.25 every 6 months but only if you have perfect attendance and 0 complaints in that time. -Back to back calls throughout the entire 8-10 hour shift, with 2-9 seconds in between each call. -Extremely high turnover for new supervisors; brand new supervisor every couple of months. -Incompetent, arrogant management; not willing to help you resolve important matters; constant run around without following through with a resolution.

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    9. 2.0
      Former Employee, more than 3 years

      Good start for interpreter career

      19 Jan 2023 - Interpreter in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Provided good training for amateur interpreters Great place to earn experience

      Cons

      Low pay, not a lot of room to advance

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    10. 3.0
      Former Employee, more than 1 year

      Great Entry Level Job for People Entering in the Workforce

      22 Dec 2022 - Spanish Interpreter in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Entry level, secure job, there will always be work available at this company. The company has great culture, however on a personal level it does get repetitive and the pay increases should be greater in my opinion, considering the type of work being done. Nothing too hard, but it is valuable.

      Cons

      It may get very boring, as many things are repeated throughout the day, you are not working with a team but rather with client interactions over the phone. You may encounter dreaded customers and people not paying attention.

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    11. 4.0
      Former Employee

      Payrate

      4 Dec 2022 - Interpreter in Springfield, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company to branch into many fields

      Cons

      Hard on your mental health when exposed to serious contracts

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    Viewing 1 - 10 of 711 Reviews
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    Cyracom International Reviews FAQs

    Cyracom International has an overall rating of 3.1 out of 5, based on over 804 reviews left anonymously by employees. 49% of employees would recommend working at Cyracom International to a friend and 37% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Cyracom International employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Cyracom International. This rating has been stable over the past 12 months.

    49% of Cyracom International employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Cyracom International 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

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    Glassdoor has 804 Cyracom International reviews submitted anonymously by Cyracom International employees. Read employee reviews and ratings on Glassdoor to decide if Cyracom International is right for you.